Bob Mickey Collision Center

Very professional and nice. Provided ride after I dropped off my vehicle to be repaired. Worked closely with my insurance company and car rental places. I basically just dropped it off wrote a check to them for my deductible and they took care of everything. Car came back like new even though when I dropped it off it was in pretty poor shape. When I called for updates they were informative and attentive. Everything was finished when they said it would be.

Dan from geico is pretty awful. I read a Google review pretty much paralleling my experience. He fails to keep you updated on the status of your repair. He forgot to line me up with a rental car. Leaving me no choice but to get a two door hatch back, when my car is a mid size sedan, with blue tooth… Which had to get charged to my card at first due to him not being able to do his job. The second time my car went in I had to call his supervisor because they had my car longer than he told me and I was out of town with no way to return the rental and he had the nerve to tell me that wasn’t his problem. He also Never answers his phone. I was told they would have my car about 3 days and 9 days later I got it! The shop has also failed to impress me as well. Tomorrow morning I will take my car in for the third time to fix the same issue (well almost) they had to fix a small part above my headlight twice and tomorrow they will be replacing the lining under my car due to them not properly securing it and it falling out while driving. It was pretty scary to me and when I looked under my car there were TONs of bolts missing. Disappointed to say the least. They were nice about it when I brought it in. They didn’t try to fight me like I was expecting. However all of this has been such a headache and I haven’t been offered anything in our of compensation. We shall see if they can do the job right tomorrow in the amount of time they told me as well.

This guys are awesome!!! They are nice and carrying … I visited them to estimate the cost of one of my cars sagging door… They nicely discussed with me and said its just a minor adjustment and took my permission to fix it for me … Then they asked me to sit in the waiting area which was too good even they keep free Cokes, sodas, coffee for customers… After around 10 minutes they come up with my car and they fixed the problem for FREE… For the same thing I got estimation for 65 plus taxes, 100 – 200 dollars plus taxes… Thanks a lot guys I will surely visit you again