Century Cab Incorporated

With all cab companies there are a lot of negative reviews… it seems to be, unfortunately, the nature of the business and the quality of drivers. However, if you are lucky enough to have #87 or #68 pick you up, you will be guaranteed a ride in a clean, fresh taxi, with a professional, courteous driver. Guaranteed. If you are not, you should call the office and report the incident as THIS owner is committed to providing the best customer service possible and will do what can be done to resolve the issue.

That is the third and final time I call this cab company. Of the three times I’ve used them, dispatch was not fast at answersing the phone any of the three times. One occasion, she was very rude and short. I’ve had to wait an hour to be picked up. A different time, a driver had to call me twice to find my address that’s been on a map since the 1970’s. The cabs I’ve been in all had GPS. I’m confident a map update wasn’t needed. Then as the lost driver pulled up to my address, he drove right past me as I stood on the curb. He turned around, but still didn’t see me as I stood directly in the light, in the middle of the street. I had another driver sit in front of my place for almost 20 minutes after dropping me off doing what appeared to be paperwork. All 3 cabs I’ve been in had some sort of very noticeable mechanical issue (s). After tonight’s experience, I’ll never call them again. I’d rather walk

Horrible service. Would give zero stars if possible. I was calling from hyvee grocery store on mount Vernon rd today. A lady answered and had a really funky attitude and no sense of customer service. Don’t waste your money with these people if you want a good cab call +1 (319) 365‑1444 way better.