Dunkin’ Donuts

Judging by the quality of the donuts and coffee, I do not understand why people rave about Dunkin’ Donuts. The donuts are too sugary and the coffee is weak. On the positive side, the donuts are fresher versions of supermarket donuts and lack the taste of preservatives used in supermarkets versions. A package of coffee beans I took home definitely had the taste of substandard beans. I ended up tossing it out. Luckily we have a donut shop in C.R. that knows how to make donuts — Donut land. The staff knows how to make great traditional donuts and fine fresh coffee.
I have been to some the best donut shops in North America over the years and, unfortunately Dunkin’ Donuts does not come close to the perfect donut.

The donuts at this location are horrible. You would be better off going to the nearest gas station to get a donut and you’d probably pay less too. Disappointed with service as well, the young lady checking us out was extremely rude.

The espresso drinks taste like there’s a layer of film or wax on my tongue and teeth after I take a drink. It’s weird and happens every time I have an espresso drink from Dunkin’ Donuts. It seems like it’s something with how they steam they’re milk. I’ll stick to Starbucks for coffee and espresso.
As far as food I also had a «Big n Toasted» sandwich and was very impressed with it, more than I thought I would be.
The cashier Siwema D. was very courteous and helpful but should work a little on her coffee knowledge, I think that may help her in the future. As far as kindness and promptness she was great. Keep up the great work, Siwema.

Great young man working the drive through, he mentioned there specials and had such a sweet vibe over the speaker, which seems hard to do in cedar rapids sometimes.

It is a good thing that their donuts are tasty and their coffee tastes good or otherwise I wouldn’t be back. First, if you don’t come first thing in the morning the selection is poor. Seriously, if you sell out of something on a regular basis make more of them. We don’t even try the drive through because they never have what we ask for; just go inside to see what they have. Second, if you go in late it seem like the staff is just trying to get out the door. Last time we were there the selection was very limited and they were out of coffee. There was someone in front of us with a big order and lots of questions but the staff couldn’t figure out that it might be a good idea to stop sweeping the floor and and take an order for two donuts and two cups of coffee; especially since they were out of coffee and held our cups under the brewing coffee. Good thing we decided to take the coffee home. We ended up pouring the coffee through a coffee filter to remove the coffee grounds and then reheated it. Please pay attention to these details. I don’t want you to close.

I went there ONE time back in October and was not impressed. The donuts were stale, and tasted like they were prefabbed in another city then trucked here to be frosted. I dearly miss Krispy Kreme!

I’m from Rhode Island. In Rhode Island, Dunkin’ Donuts is practically a religion. In the mornings, their drive through lines stop traffic. They have the naming rights on our civic center. Other doughnut shops have to shut their doors, because they can’t compete.
So, when I saw that Cedar Rapids was finally getting a Dunkin’ Donuts, I was pretty psyched. There’s a reason this Dunkin’ doesn’t have the nonstop lines I’m used to back home, though. I understand that Dunkin’ has lots of menu items, but at the end of the day, the vast majority of their sales should be coming from coffee and doughnuts. On the doughnut side, most of your sales are going to come from the glazed doughnuts. Here are a few tips:
1. If you run out of the same kinds of doughnuts every day, MAKE MORE OF THOSE THE NEXT DAY.
2. Nobody likes cake doughnuts. They’re disgusting. Unless you get some sort of subsidy for making them, like the corn farmers do, stop making them. They’re just a waste.
3. If I take the time to stop at your sign and make sure that I am ordering all of the doughnuts by their correct names, don’t agree to give them to me, and then hand me a box at the drive through window that is sealed with a sticker so that I’m not going to open it and see that you filled it with garbage cake doughnuts.
Your job is to sell coffee and doughnuts. If you can’t handle that, maybe you should consider finishing high school.

It’s Dunkin’ Doughnuts !
I got exactly what I expected and quite frankly they were prompt and courteous. Also unlike the other places in town they take credit cards. What a concept.

They were out of cookie donut and muffin we ordered as replacement was old and dry. Is mc donalds ever out of hamburgers?

Its Dunkin’ Donuts… what do you expect?
The donuts are ok, but compared to other donut places, it seems rather limited in selection. The prices are ok, but compared to even Hy-​Vee donuts, its just not that much better. Definite downgrade from the Krispy Kreme that was just up the street. I will continue to go to Donutland and Hy-​vee over this place given the choice.

I appreciate the free and fast wi-​fi here and the fact that they serve Diet Coke (even if it is in a bottle). I don’t drink coffee, but that doesn’t mean I don’t like to hang-​out and work from home from somewhere other than home.
I came at 10:00 in the morning and the donuts were still fresh, but the selection is a little limited. They were pretty standard donuts — would have preferred the Krispy Kremes that used to be just down the street, but for some reason, that place closed.
Service was friendly and time to get food was as expected. Overall, not bad, but nothing to get super excited about either.

It almost seems like they are trying to get as much profit as possible by placing as little frosting as they can. I have went a few times On different times of the day with the same results… Not like it used to be and not like other dunkin donuts. Will not be back

When this place first opened, it was pure chaos. I mean really. .. Dunkin Donuts? I’m from the West Coast where Dunkin Donuts is not a big deal because there is Voodoo Donuts and Grand Central Bakery. The donuts taste better and fresher than Donutland. What really annoys me about Iowa is the popularity of white fluff which tastes like it is made of lard that is used to stuff every single pastry out there including donuts. It is really gross! Why would I want lard based buttercream frosting in a pastry much less a donut? Come here for the donuts but not for anything else. And go through the drive through, the service is very slow inside the store. Go to the Starbucks a few stores down for the coffee.