Five Seasons Tire

I would not recommend taking your vehicle here. I brought in my car for an oil change and realignment. I had never been here before. I choose Five Seasons since it’s close to my workplace. Right off the bat I knew I was in for a bad experience when they tried to upsale me– telling me I needed $ 1500 in parts & labor on my car in order to do the realignment. I had taken my vehicle to a reputable mechanic a few months prior for an overall inspection and there were no issues. After oil change I saw the check engine light on – and the brakes locked up. When I approached them about this they asked if I had problems with it before coming in because they noticed the bakes «pushed a little hard» –I had not had any problems prior. They offered to look it over to see if it needed serviced. When I said that’s fine as long as I’m not being charged they became very defensive and said I don’t know what to tell you, we only changed the oil. Once my car was looked over they found the vacuum hose had come loose while changing the oil. No apology. Awful customer service. Never again.

I bought a new set of tires (well, new in 2011) from Five Seasons. I looked extensively for the best bang for my buck and this was money well spent. I don’t do a lot of driving, so I still have the same tires on my car. Free tire rotations if you purchase from them, so I visit this location at least annually. Very informative and friendly staff. Fast service. Would recommend making an appointment first, but I think they accept walk-​ins if they have the availability.

I was visiting CR and as the town and I mutually hate each other, I was not terribly surprised when a street attacked my front tire and did some front-​end damage. I took my car to 5ST on a recommendation from family and am really grateful I did. The gentlemen were all very polite and proper and it was a pleasant experience.
My car is new and apparently the bent metal that needed to be replaced isn’t routinely stocked. One gentleman called around to the dealerships in town and tried to locate the parts and couldn’t. He did end up tracking some down in Des Moines and arranging for them to be delivered the next morning. In the end my car was fixed before it was even time for me to leave town to return home.
I would definitely recommend this place to anyone with car troubles!