Quest Diagnostics

I brought my 9-​month-​old daughter here to get blood drawn. It seemed like they were not equipped to work with children, so I asked and was told that they «did this all the time.» Once brought into the room, the phlebotomist was very rough with my daughter and gave me directions that did not make sense on how to hold her. She stuck the needle into a vein 4 times before making it collapse and making her bleed everywhere. By this time, my daughter was crying so much that she made herself throw up. I asked the phlembotomist to stop trying 3 times until I had to nearly yell. We immediately left and went to another office where they drew her blood without nearly any trouble. This behavior is disgusting and unacceptable. We will never be going back and have informed all the doctors we work with about this incident.

Easy parking, signed in and taken straight back. I had the wrong paperwork so I was given the fax number and waited in the empty lobby. Paperwork arrived and we continued. The tech was very professional conversed with me. No bruises no pain. I was apprehensive coz the other locations had bad reviews and this one had none. I’m privileged to do the first one and be happy to do so.