Applebee’s

The only reason I am giving it one star is because I can’t give it zero stars. Worst Restaurant experience ever. We ordered nachos to start and a couple hamburgers plus chicken fingers and a cheeseburger slider with chocolate milk for our kids. The place was over half empty. The chocolate milk came out and the waitress admitted it looked weak because she split one chocolate milk and then topped them off with white milk. The table behind us, that ordered AFTER us and the table next to us that sat and ordered after we ordered got their food before we got the nachos. We finally asked for a manager and after explaining the situation to him he just looked at us like it was our fault. After he disappeared for a few minutes, it was obvious the waitress forgot to place our order, the manager showed back up with some nachos that looked like they were slapped together from a couple half eaten plates and they were already cold. At this point the only thing the manager had offered to make things right was to rush out the food when it was ready. I thought that was the point in the first place, hot fresh food, what a concept! Once the food came out my kids slider bun and my burger bun was so hard I could have used them to club people over the head with. My burger had just the brick/​bun a piece of cheese and the patty. No lettuce no tomato no onion, nothing. My wife’s burger was cold and slimy and the waitress had the nerve to look at us with a straight face and say they just came off the grill. She must have actually thought that this was the first meal we have ever had in our lives to try to pass that garbage off as fresh off the grill. We got up and left with out eating a bite and went to Wendy’s were the food was 100% better. Let that sink in, the fast food drive through was that much better! No wonder your restaurants are always empty.

I received a gift card from a friend so I decided to go here tonight with my wife. We walked in and were greeted quickly. The greeter asked how many in our party and I replied 2. He began walking us toward a table and I started hearing the sound of a screaming baby from the other side of the restaurant. He kept walking towards the sound and eventually tried to sit us as close as possible to this screaming baby. I looked at him and said, «Nope». He didn’t seem to understand why but I requested a table on the other side of the restaurant and he said, «no problem». I realize it wasn’t his fault that parents take their annoying babies to restaurants and then ignore them when they start screaming but he should have had the sense to not sit me next to it while it was in the middle of a fit.
We eventually wound up at a table on the other side of the restaurant. We sat there for about 5 minutes looking at the menu and hadn’t had anyone acknowledge us. I decided that we would leave in 2 more minutes if no one came to the table. We had 3 waitstaff casually walk past our table in that time and none of them even looked at us. Not sure who dropped the ball, greeter or waitstaff, but I didn’t feel like dealing with it. So my wife and I left and went to the grocery store down the road.
Normally with this type of service I’d just ignore the establishment for the next year or so but because we had a gift card we needed to use, we decided to call in a «Carside To Go» order. My wife called as soon as we got to the grocery store. They asked her the standard questions and then asked what kind of car we would be driving so they could bring us our order when we pulled into the «Carside To Go» parking section. We did our shopping and went straight back to Applebee’s. That took about 15 minutes which was exactly the time they said it would take to have our order ready.
I pulled into the parking lot which I wouldn’t call empty or packed. There was only one «Carside To Go» parking spot left. On the left of it was a handicapped spot and on the right was a person who is bad at parking their Ford F250. The spot they chose was also a «Carside To Go» parking spot but they weren’t in the truck. Why don’t they stop people from parking in those spots if they aren’t getting a «Carside To Go» order? I don’t think it would be difficult since they are supposed to come outside when someone pulls into one of these parking spaces. It turns out that they don’t watch the spaces at all. We sat there for quite a while and nothing happened. We had never used this service before so I asked my wife if we were supposed to call or go in when we arrived but she didn’t know. Wouldn’t really make sense
since they ask you about the car you are driving to pick up your order. After about 2 – 3 more minutes my wife said she would just go in and get the order. She walked in and came out 2 minutes later. The order was ready and waiting when she arrived.
We got home and ate our wings. 1 order of boneless and 1 order of classic bone-​in. After eating we both acknowledged that Applebee’s isn’t really worth eating at anymore. The sub-​mediocre food is very overpriced which goes well with the service they provide. If you are in this area and looking for a decent «chain restaurant» to eat at, I would suggest the Chili’s that is kitty corner to this Applebee’s. I’ve found that they are far more consistent with service and food quality.

I left my card there and called to pick it up the next day and they made it very difficult to get back. Nobody took that much caution and security when running my card to pay for food but to pick it up was a struggle and a half!

The service is good at this location and the food is your typical corporate menu. It is also prepared in a typical corporate store manner, but they will customize it if you ask them to do it. The prices are pretty decent and its a good place to take the family as the menu is dynamic for all. If you are looking for a decent spot and want to save money then I would go to this spot.

Got the car to go and our order was wrong. The waitress ran inside before we could do anything.

Service was terrible.
Waitress forgot our waters. Then forgot our libations. I spoke to the manager. He apologized but then my salad never materialized, then missing breadsticks. Our wait staff call button blinked the entire meal on that electronic gizmo that is supposed to let you call your staff. The best the manager could do for us was take $ 9 off.
Pretty bad experience.
This Taco is NOT for you… !

Went to Applebee’s and was disappointed to find out they stopped serving regular wings, «New» bone in wings are breaded!!! Sadly they could not have left well enough alone. My family and I will not be eating at Applebee’s.

The service was good enough overall. Ordered the 2 for $ 25 special and my caesar salad was alright, but very basic (came with four croutons) and we had to hunt down our own silverware since the waitress dropped off the salads sans silverware, then left. My (ersatz) old fashioned for $ 6.99 was fairly strong, so I forgave it for not tasting like a proper old fashioned. The steak was decent, but was salty. It came with plain tasting vegetables and mashed potatoes, which were average tasting. Overall, the meal was what I expected it’d be, considering Applebee’s is a corporate chain and not a «mom-​and-​pop» place. I’d probably go back, but the food is hardly worth going out of my way to go back to.

We love the ½ priced apps. …sadly took away one star since the new app menu and changes to the discounts that used to be a staple. Hate the new apps: meatballs, brisket nachos (taste like a really bad pot roast), tasty potstickers are super tiny but taste good, Kobe «style» mini hamburgers that are just okay. Hubs loves the riblets.
Service is hit or miss. Never really minded.

Ordered the southwest Mac and chicken and it was terrible. Tasted very old and the chicken was just their chicken fingers cut up into pieces, also very dry. My wife’s food was just average she said. Top that off with $ 7.50 beers (14oz) and you’re at a pretty awful 50 dollar meal.

t to start out the service is very good here nice wait staff food came out very well prepared

Came for happy hour at the bar and was served by Holly,
Had an fantastic lunch and a few drinks at the bar. Not a big fan of Applebee’s but was impressed with how juicy and fresh all of the food was. Will be returning to this location again to grab a bite and and a brew.

Great atmosphere, friendly staff, crappy steak. It didn’t even taste like steak and was not worth the 13.99 price tag. Probably won’t be back.

Stopped in today, sat at the bar since I was by myself. This was the worst Applebee’s experience ever. First my app came out undercooked. After that was corrected I sat with an empty beer for 5 mins thirsty while my bartender sat across the restaurant chilling with the other servers. When the bartender came back to finally refill my drink she got me another beer in the same glass. Applebee’s is known for its neighborhood feel. This one had none. The managers were just hanging out as well no interaction with the guest at all.

Bad service. Seated at a table that they wiped off, but it was sticky and you could scrape black gunk off it with your fingernail. Waited forever to place an order and the place was darn near empty. Took 15 – 20 minutes to get an appetizer, chips & queso. The problem is they start to do it right, take a drink order right away, that sort of thing, but then the server disappears, and there are crickets when you search for someone. Our booth was even uncomfortable because the seats were set so far back from the table. Staff was loitering all over the place but tables were all dirty and only one waitress appeared to be working. This is the second time in a row that I have had this bad experience in two different locations. I won’t be going to an Applebee’s again

Food tasted like it was microwaved. Place has a run-​down feeling to it.

We had dinner at this Applebee’s a couple of weeks ago after not having been there in several years. The waitress specifically asked if I wanted my burger cooked through or with a little pink, the inference being that it would be cooked to order. I requested my burger pink. It arrived overcooked, dried out, and had clearly been cooked several hours earlier. I mentioned thiis to the manager. He looked me right in the eye and said, «Oh, no. We don’t ever cook our hamburgers in advance.»
Yeah, right.
We stupidly gave the place another chance this evening. Same song and dance from the waitress; same request for medium-​rare; same dried out, overdone burger that was probably left over from lunch. I guess they think you’re going to load it up with mustard and mayo and won’t even notice, but I don’t put any of that stuff on my burger so it’s pretty easy to tell when it’s cooked to order and when it’s been cooked hours in advance. It was also about 80 degrees in there. Maybe they hadn’t paid the electric bill.
There won’t be a third time at this place.
Bottom line: If the food at this Applebee’s is any indicator, it’s pretty easy to see why a number of them have gone out of business.

My food was alright but my waitress wasn’t.
We were sat quickly but the waitress took a few mins to take our order, was slow, and every time she checked on us it was whenever the conversation she was having with the table next to us got boring. That and when she did decide to come check on us she talked to us like we were inconveniencing her. [I hate to break it to her but it’s your job to check on us from time to time and be somewhat nice]
The food was slow to come to us which I’m not going to blame on the kitchen staff. Our drinks took a little while to get to us and the shake we ordered took almost 10 mins to get to my friend after I was served my drink.
Our food was good. My steak was perfectly cooked and nothing was missed or messed up. My friend shrimp were cooked right too and everything seemed alright aside from some ranch missing.
By the time we finished I was a little hesitant to pay cash because I had a feeling the waitress would pocket the extra $ 10 as a tip and not bring me change. It took her awhile to get back with the change but I was happy she did.
Over all The food here is alright but I wouldn’t want to sit down in this place. Get it to go.

I always wonder if a restaurant can ever recover from a bad review by me.
Is the bad taste (I made a funny!) left in my mouth is just too much?
Here we were, back again and on a tight schedule.
Sat in the bar, 6:10 pm, we got our food in time, got the drinks (waters all around, it’s on us!) got out on schedule, but this place still gets only 2 stars from me.
Wonton tacos? topped in coleslaw? No balance of flavor, and I couldn’t tell the chicken from the pig.
Spinach Artichoke Dip was basically flavorless, and the warmed corn chips had lost their crunch. My personal taste calls for toasted bread with artichoke dip.
Nothing wrong with our server. She got it all on the table in time for us to wolf it down and run. And she even got my annoying request of «no ice» in my drink, it’s surprising how many people forget that one short order…
And even though I didn’t need or use the knife, I’m going to complain that it was dirty.
Applebee’s, I don’t think you’ll ever come out on top with me.
If you want 3 or 4 stars, I’d consider it with this:
Those who strive to be mediocre are always at their best!

This Applebee’s has always been a good place to eat. The food is always of good quality, the servers have always been polite and good, and the atmosphere is nice (not too loud, not cramped, ample lighting). I have had lunch with friends and dinner with the family and always leave happy.
The current 2 for $ 20 is a really good deal and compared to Chili’s similar deal definitely better. (I marked price as a 2, but with this deal and if you don’t buy a drink it is a 1)
12/​17/​2010 update: I’m changing this to four stars and here’s why. The quality is always consistent, they still have the 2 for $ 20 and on Wednesday’s kids for each for $ 2.