Fox Ridge Apartments

This place is not recommended, maintenance is taught to repair in a cheap way having them to complete the work twice.
I had wasps inside my unit, maintenance came hours later after I called as emergency. They bought some cheap Home Depot spray to «knock them out», and they added some sealant to the hole where the wasps were coming in from.
Well with such a cheap way to get rid of the wasps inside my apartment, they came back!!! I couldn’t stay at my own home for an entire night, and having children that are allergic to bees it was too risky to have them there. We had to find a room for the night since the emergency maintenance was not able to fix this issue at 8 PM. They told me it was going to be taken care of first thing in the morning. I had to take off work again for the following day, I kept waiting and waiting, at 10 AM I receive a call from Renee, she advised that she has called the pest control and that they should be out shortly. To keep it short they did not resolve this issue until 1!
Renee has no customer service, when I asked her for the corporate number she said «this complaint is just going to come back to me.»
I have had another repair for the AC to get fixed and also took them 2 times to get it finally resolved leaving me with a total of 3 days with no AC in the middle of summer.
I cannot wait until my contract is over and hopefully move out! My rent was raised over $ 200 dollars in one year. It is not worth what I am paying for, my car has been scratched because of the parking lots being too small and crowded, there is dog feces in the grass all the time (dog owners do not pick up after their pets), people leave their unwanted furniture by the trash making this place look even worst.
Think twice before moving in. Talk to people that actually live there before making this you «home»!

I lived at Fox Ridge for a year and that was 11 months longer than I could take! Walls are paper thin. Wood flooring, carpets and paint all very old. I had a leak in my bedroom AND my bathroom ceilings that took them more than 2 weeks to fix. I got in trouble for literally EVERYTHING. It was worse than living at home with my parents. My boyfriend would spend the night about 3 nights a week and they told me I needed to put him on the lease! My mom came by one day with my dog and I was fined for having unauthorized pets on the property. My roommate and I got a noise complaint on a night that neither of us were home. I also had a complaint about marijuana use on a weekend that, again, my roommate and I were out of town. 2 months after my lease ended and I moved out, I got a call from them asking if I was planning on renewing my lease… just goes to show how organized they are around there.

UPDATE: Using this handy link provided by the woman who commented will do absolutley nothing. Nobody will reply and nothing will happen. WOULD NEVER RECOMMEND. HORRIBLE staff. For the money that you’re paying (for an old apartment) you should have a well trained staff that is willing and happy to help you. They don’t admit mistakes on their own behalf and will make you do extra work and take your money. When I asked to speak to manager Renée’s boss she told me «no». Ive tried to go into the office at regular business hours and they were closed multiple times, I’ve tried to call multiple times with no answer and left voicemails with no reply. I also know MULTIPLE people in the complex who agree with me and very much dislike the staff. Once you sign the lease they couldn’t care any less about you. The staff will never care about anything but money and they will never fix any issues that you present to them. DO NOT LIVE HERE. Now a lovely side note to add to the list of horrible things about this apartment, they will run a very loud leaf blower right outside of your bedroom window first thing in the morning and wake up your children. They also love to not answer their phones even though they aren’t busy. I CANNOT STRESS THIS ENOUGH, THESE APARTMENTS ARE NOT WORTH YOU MONEY. You’ll pay far too much for rats in the parking lot, extremely thin walls that makes it hard to heat, old kitchen appliances, old carpets and a terrible office staff. A fun new thing they decided to add to these horrible apartments is they will start LOUD construction right outside of your paper thin bedroom walls at 7:30 in the morning. They will use the loudest power tools as possible and they will not let you know when they will start. I tried to call Renae at the office to complain and she was nothing but HORRIBLE, as usual. I asked to speak to her boss to which she said no. She won’t let you talk to her boss because she knows she will always be mentioned by name and she should be fired. She’s a horrible property manager that does nothing good for these apartments. the fact that she still has a job shows everything wrong with these horrible apartments. These apartments have paper thin walls, VERY LOUD construction and maintenance, horrible layout, they do not shovel the snow in a timely manner, they leave dog poop all over the place and as you can imagine a HORRIBLE staff. I have absolutley NO idea how any of these people are still employed at all, let alone how they all have new BMWs, Jeeps and Subarus.

Staff are friendly and the complex has good maintenance staff. Overall I have nothing bad to say about the apartment complex. Sure occasionally I do hear some noise from the neighbors (especially the guy that drives a loud motorcycle), but I moved into a apartment complex and not a house so some noise is to be expected and they only have so much control over what their residents do.
Additionally some of the appliances are outdated and the carports are somewhat tight if you have a SUV but seriously if that is all I have to worry about then I consider myself lucky.
You get what you pay for, if I were to pay more I would expect more but compare pricing around the area and you’ll see that you’re getting a good deal.
Thanks for making this a good place to call home.

1. Mice, mice, mice
2. The dishwashers have burned every piece of plasticware that I own.
3. Walls are thin
4. Smells from other apartments tend to seep through the ducts and walls.
5. Residents are loud (especially at night)
I wish I had one good thing to say about these apartments, but I really don’t. Every other complex I’ve lived at has been well taken care to some degree or another, but these are poor quality.