Zippy Shell South Denver

We recently booked with zippy shell to move and store our belongings when we were in between places for 2 weeks. It was easy to make a reservation, and we were able to find a time that worked for pick-​ups and drop-​offs.
Pros: Very responsive, friendly and accommodating driver, Mark. Prompt arrival for the initial shell drop-​off.
Cons: They need to figure out their back-​up systems/​operations. Their forklift broke the day before our shell was to be delivered. I got a call that evening letting me know that they weren’t sure when our shell would be delivered. After two weeks of living out of hotels/​camping, all we wanted to do was move into our new home. Plus, I had already paid for movers to come at 2pm on the scheduled delivery day. The customer service reps were less than helpful on the delivery day– they would not call back to provide updates. I had to call 5+ times to get an idea of when/​if it would be delivered. Finally, I had to cancel our movers (thus forfeiting the $ 300 that I’d already paid and then had to move all of our furniture on our own– not surprisingly, we also now have some seriously damaged furniture). The shell then arrived at ~5:30pm. It was an extremely frustrating situation, to say the least.
Not their fault that the machinery broke but a) it certainly could have been communicated better and b) they need to have a back-​up system if they want to have a reliable service.

Zippy shells were a very convenient way to store our household goods between moves and avoid excess handling of our furniture. They were very responsive and flexible, working very hard to accommodate our needs and schedules.

Zippy Shell was super helpful, they made my move easy, were very prompt and customer service friendly! Scott kept me updated on what was going on throughout the process as I had to move, store and unload over the course of 2 weeks. The pricing was the best around and the quality was great! I will definitely use Zippy Shell again next time I move.

These guys are great! They are responsible, responsive, and personable. They went above and beyond to accommodate our needs. Among other things, they were able to get the storage unit into a tight spot next to our mountain house where access was limited. If I ever need storage again, they will be the first ones I call. So convenient and safe. Just WOW!

We really wanted to help out a local business and went with Zippy Shell over the much more well known PODS. The price was comparable with our negotiated discount since we were renting three units. This is a new company so there are certainly some bugs that need to be worked out.
Because we were getting three units, we had to be extremely flexible in delivery and pick up of units since they have limited trailers for delivery. To the extent that we had one unit delivered on each weekend for three consecutive weeks. While this was inconvenient, it worked out okay. Each week the unit arrived early in the morning as described and was always picked up promptly. The units were clean and easy to load.
We ended up storing our personal items for a total of three months. During the day of our move we had to continue to be flexible. The first unit was delivered the night before they moved and then the following two were delivered the following day. Because one unit had to be picked up, taken back to the warehouse, and another one delivered we were forced to pay our movers for almost an hour while they sat around and waited for the next trailer to be delivered. We asked the trailer to be removed same day and driver kindly agreed. Our personal belongings were kept in good condition and once again, unloading was a breeze.
One other challenge we had was with billing. For the entire three months our card was billed incorrectly. Each time my husband would call and leave a message and they would issue an appropriate credit. They also continued to charge us after we were no longer using their storage units. After two weeks of trying to contact them and leaving messages, we have now resolved all billing issues and have received appropriate credit.
Overall I think our challenges are related to this business being new and getting some bugs worked out. The owners are friendly and I don’t believe any of our billing problems were intentional. Just not worth the hassle.