Heinrich’s Decorating Nook

This business needs to get it together. The employees were incredibly rude and weren’t knowledgeable about their own products. I could have overlooked these things (and how dirty the store is) due to the fact cake supply stores are few and far between in this area, however, when the employee fails to put everything you bought into the bag it really is quite upsetting. Not receiving the specialised items you borrowed a car and made a special trip to buy, because of a lack of organization or whatever, really ruins the day. You could be great, but you aren’t. Take note and fix it!

I like this place for the things I need here. I enjoy decorating cakes and pastries, and making chocolate, and this place is close by. I’ve read some of the reviews and it appears that their edible image services are bad; so I wouldn’t recommend them for that. Other than that, they have great prices and tons of cool decorations.

I have been going here for years and today is my last day!!! I paid for an edible image and I couldn’t get it off the paper so I had to buy another one somewhere else. When I took it back to just exchange it for something else there they refused!

The other reviewers have summed up the pros/​cons really well, so I’ll keep it brief.
Pros: Prices on most items are well under similarly stocked bakery supply shops; variety of most essential bakery items are good
Cons: Outdated interior, spotty service (relatively good when you go hunt them down, but not overly minded to come ask you for help — feels like they assume you know what you’re doing… we’ve gotten used to that, and actually prefer it that way now. It’s not like they’re all hiding out in a back room, just go up and ask one of them for help if you need it!), some outdated sugar-​related stuff
My wife has only used their edible picture service once — it worked out fine, but I’m sure there are better options elsewhere. It worked for the graduation cake she made.
You can buy some of their products in mass bulk. Just ask — if they can sell it to you in the bulk form, they will. For example, just bought 1000 sheets of 8″ parchment circles. About 60% less than buying them in small quantities.

You can’t beat their price on Americolor gels, but their staff is rude, and their edible image services are horrible. I sent $ 52 on 12 sheets of images, and I can’t use the equivalent of 2 sheets worth of images because they printed smudges on them, and then tried to blame my image, which is clean and smudge-​free. They refunded me $ 8 for the unusable images, but were unable to print me any better ones. So, off to Miles to get them done right.
The store itself is very dingy and outdated, as is their selection of decorations. I’ve also almost bought sprinkles there with a ‘best by’ date of over 2 years ago. The gentleman at the counter was a complete jerk when I brought it up, and said they were fine.
I might just have to go back to shopping at Miles. They are clean, and do top notch edible images.

They have everthing you would need to decorate a cake or candy. They do not however sell cake mixes. The place os outdated and from 1970 somthing but that adds to its charm. And my son loves the 10 cent bunny u can ride with 3 leggs… :-)

Need something to bake a cake or decorate it. No problem. Need something to mold and make your own candies with chocolate. No problem. Pastry bags, tips, Molds, cutters, Heinrich’s is the place to go. I’ve been going here since I attended Culinary College at Macomb. It was nice when I had an idea of something I wanted to do on a plate or & certain way I wanted to pimp out a dessert, Heinrich’s always has the way for me to bring that dream to a reality.

A lot of their decorations are outdated but they have a good selection of fillings, chocolates, baking tins, etc. and the employees are very helpful.

UPDATE:
Picked up the edible images today.
I am even more not pleased than I was yesterday. The images… look…like rice paper. or the quality thereof. From what I can tell, they are using a very very very old ink jet printer… and…wow. I cannot believe I have to use these images on a cake. I honestly feel embarrassed about them. I told the workers I was not happy with the quality and all they could offer were excuses like,
«nobody else has said anything before»
«we used the highest quality setting…»
«well the faces in the picture are very small so its hard to get that kind of detail»
to top it off the owners were «at the shooting range» so no one could even give me a discount.
not only were the faces in the photo unrecognizable, even the larger, bold, pop-​art soccer balls I chose had blurry edges. And the fondant paper isn’t even white, its a muted yellow.
for 20 dollars per 7X9 I have never felt so ripped off before in my life.

Recently started making cakes along with working at an upscale chocolate shop, and have been making the hike all the way out to Sarah’s. I didn’t realize there was a place closer to my house. Finally my coworker clued me in to Heinrich’s, but I was a bit weary of coming here due to the area.
Heinrich’s is a bit of an old school cake supply store. you will find lots of cheap and random crap that I can’t imagine anyone really uses. A lot of it looks like it has been on their shelves since the 70’s and are way out of style. But most importantly, they have most of the basic stuff you would need… fondant, cake pans, piping bags, cake boards and boxes, decorating tools, etc. They have TONS of chocolate/​candy molds, and even have a «special» room where they keep «exotic» molds (hint: if this were a video store, this room would be the equivalent to the X-​rated room) I recently had a friend’s bachelorette party and was able to find a «special» mold to make some chocolate sucker favors for everyone attending. Got quite a few laughs.
If you love Luster Dust as much as I do you’ll be giddy to see that they have 3 containers chock full of colors. at least 50 shades! They’re $ 4.50 each for the tiny, tiny containers, whereas you can usually get them for $ 3 each online. But the advantage to getting them here is you don’t have to pay a shipping cost and you can actually see the exact shade in person before buying.
It feels a bit like the thrift store of cake suppliers, but just like thrift stores if you keep looking, you will come across some gems. I just wish they would catch up to the current trends and carry nicer, higher quality and more stylish stuff. But your 70 yr old grandma who makes gaudy, frilly butter cream cakes would love this place.
Staff is friendly and if you have some basic questions they can usually answer them. And if you are buying for a business they usually provide a bit of a discount. I don’t know if you need to show them any documentation or anything. they already had my employer’s info in their system when I started shopping there. Recently I purchased $ 210 in supplies and the total ended up being $ 170. Every little bit helps :)
And I think they offer a few classes, although I don’t know if it’s occasionally or on a regular basis. Despite their staff being reasonably knowledgeable I don’t know how good the classes are.