Goodyear Auto Service Center

Agree with the other post, they are looking to find anything and everything wrong with your car. Rip off artists!!! GO ELSEWHERE!

Worst mechanic shop ever! They will do what ever it takes to rip you off to make more money. I wouldn’t recommend this shop to my worst enemy.

I’ve brought my car here for it’s lifetime of service from November 2011 till now (minus one oil change, one flat tire and one NYS annual test). They’re reasonable about prices when you have a lot of work done but they make up for it by gouging on small things. Examples: I had an intermittent check-​engine-​light and suspected the gas cap and told them I thought it was the gas cap. They charged $ 80 for reading it and $ 20 for a gas cap that didn’t even have a tether. $ 111 after sales tax. This is inconsistent with their charge of $ 30 for wanting to check out the source of a noise (which ended up being a water pump’s approaching death… costing $ 470). They snuck in $ 30 worth of «Road Hazard Protection» after helping reduce costs elsewhere.
ADDED ON FEBRUARY 25 2014: Then there’s the wheel alignment of doom. I paid 80 for a wheel alignment and a before/​after report was provided. Instead of pulling to the left, it pulled to the right for about a week before pulling to left again. Shame on me for letting it go past warranty. I paid $ 80 again and received no report only to discover no discernible difference in the alignment. Shame on them. I brought it back again and they re-​checked the alignment and produced a report showing near-​perfect alignment. I asked to see the report from the previous alignment (alignment #2) and they said they were busy and would have to go upstairs to check it and didn’t have time. This was concerning for two reasons: 1) the store is a one-​level store — do they have paper archives in the attic? 2) I asked if it’s stored in the computer and he said it’s not. They said maybe it’s the tire pulling rather than the alignment. I said the tires were done. They verified 8−9/32″ tread remained and offered nothing further. I said I wanted a refund for the $ 80 alignment where nothing happened and where they have no report to show me. They went on about me being a valued customer and waived the $ 20 oil change I came in for. I asked if there was more they could do and he (David Glotzer) said «no, even I pay for my oil changes.» I chose not to reply with «Yes, and I’m sure when you, the manager, pays for service, you receive it with some sort of proof especially when the work seemed to have no effect on the vehicle.» Three-​star review reduced to two stars.
It seems every instance where I saved money by haggling has been made up by random price gouges. Other than that, they’re reasonably fast with walk-​ins and have always been on time for with appointments. Shrug.
Special shoutout to fellow customers Construction Paul and High School Hall Monitor Barbara. Apparently Meineke in the area isn’t much better according to them.
As for Frank M.‘s review about this place, I’m wondering how authentic it is since it’s the only review on that person’s account and it’s written very generically.