Encore Salon

Let’s start by saying, this place has poor customer service. I wanted to give this place a try since I had a relative who had her highlights done here and she said they did an okay job, but I came anyways. Came about 11am, I signed in, wasn’t acknowledged, I looked around and there was only one person ahead of me, which turns out she’s only waiting for her husband to be done so I was next. There were four stylists they were occupied, I seen it but once one of the ladies got done with her haircut with whom I said earlier was an older gentlemen, she says who nexts, which was me. She told me to follow her to her chair, and once I was at her chair, someone yells out in Spanish about her appt with her at about 11 which was already 20 mins ago. She then turns to me and tells me I had to wait cause she had an appt first at 11, i looked at my time, the other lady was about 20 mins late. And I kinda looked at her surprised like are you serious I’m at your chair and you couldn’t just trim my hair, I didn’t say anything to the ladies or stylist and just walked out. If you wanna be dissed in front of a whole salon, then be the guest of this place. I wouldn’t recommend it to anyone coming here for any service. And they are over priced. Now I’ve found a better hair salon that has great service and prices. Never again will I be coming back.

Best place to get my hair done. Rebecca is my stylist and she always does a wonderful job. She knows how to thin it out without chopping it all of like other places do. Recommend this business 100%

Not too happy with my highlights. The girl that did my hair was nice but overall ended up damaging my hair and the highlights looked tacky/​blotchy with uneven tones. She also overbooked and i ended up waiting an extra 45 minutes after my scheduled appt. Although she was a sweet stylist i will definately not be coming back.

My first time was great for a quick walk in trim for my short hair that’s trying to grow out. Next trip 8 weeks later with someone else and my hair is horrible. It’s choppy all around, not what I asked for, and then the lady tells me it’s what I said when I said I don’t like it. She told me it was too short to fix. My daughter with long hair gets her hair trimmed and layered except only one side is chopped with uneven layers. I could’ve cut it bettet myself! Still had to pay for two horrible trims. Stay away from lady to the left of bathroom

I’ve gone to a couple of salons since I’ve moved to the Bay Area, but always come back to Monique. She does my hair exactly how I want! And gives her opinion on what I should do. I just got a horrible haircut at a salon over in the Bay Area, so I will be back soon! Lol

Rebecca does a great job on my hair all the time! Everyone has a great attitude. As soon as I walk in, everyone welcomes me. My one and only place to get my haircut. I don’t trust anybody besides Rebecca!

This salon has gone downhill. It is dirty! I saw lots of hair on the floor and they didn’t seem to follow any sanitary processes. Clippers still had some else’s hair and stylist just went right into using it on next client without cleaning.

I would have given this place no stars if I could but I couldn’t. This place sucks due to the experience I had with Maria! I just got my hair cut here and I have so much to complain about. 1. Maria was in the biggest rush of her life as if there was a bomb strapped to me and she needed to be finished by a certain time or I would explode! 2. The whole time she was cutting my hair she was pulling it. I swear she pulled out more of my hair then she had cut! 3. She was so rude! 4. When I told her what I wanted she shut it down and did what she wanted to my hair! 5. My hair is so uneven! Seriously all the hair on my left side is like a whole inch n a half longer. I’m so disappointed! She messed up my hair so bad! I will never get my hair cut here again… Seriously after this experience I don’t even want to get hair cuts anymore-​.- all I know is I will never send anyone here but if you must cut your hair here just do not go to Maria. She was a real sweet looking lady but oh my goodness she ruined my hair!

Friendly staff. Gabby is a sweetheart and does a great job cutting my sons hair.

I’ve never had any salon services done at Encore Salon however I LOVE how they have their beauty supply store next door it’s awesome and while shopping in there they are very helpful.