Ralphs

WIth the recent closing of the one near my home on Pioneer Blvd I had to make this one my new go to location. It feels a bit smaller than the one I used to frequent but still the store is manageable to navigate around.
The restrooms here are hidden in the back area where their back storage is and it’s a unisex one so good luck waiting if someone is using it. The other location had separate restrooms.
Workers here are decent. Gonna take some time for me to get used to them.
However I really hate the parking lot at this location. There isn’t ample spacing and with the 4 way stops nearby it makes it a pain to move around.

I had a cake made by Nicole in your Bakery department for my daughters First Holy Communion and she went above and beyond my expectations! Not only was the cake absolutely beautiful but delicious too! All my guests loved it and my daughter was over the moon thrilled on how beautiful it came out! I will plan to come here for all future cakes and will recommend Nicole to everyone!

Zero stars for customer service
Why bother tell me when I was next in line to go to another register to get help?
I was told to go to another register to get our items rung up.
We stood there waited for the cashier
Who wasn’t ready
We watched the couple that was behind us already paying for their items in the line that we were told
To leave and the cashier still wasn’t here yet.
What was the point?
Left out items there hopefully the cashier will make it there one day and took our business elsewhere

The convenience food in the deli is expired, I purchased a packaged spaghetti with meat sauce and it smelled bad so I check the date and it expired 2 days ago. Not worth driving back to complain because I am not local but I though people should know. Check the labels people.

Just needed to pop in and get some creamer and some English muffins for breakfast
this store is pretty clean, same chain as Smiths in Vegas
they carry nicer selections than their lower end store Food 4 Less
love the Dunkin Donuts International creamer, just the right amount of sweetness and cream… great way to start a day!
not much more else to say, just a local grocery store, well kept up

I love my neighborhood market yes we all know the prices are high at Ralph’s but the food quality is good and the store is Clean. The staff is always friendly they make you feel like they actually know you.

My go to grocery store when I’m looking for actual groceries. The produce is normally pretty fresh and the workers are friendly (for the most part)
The prices have been getting better than they used to be but still on the higher end of groceries.
They recently remodeled the outside of the building and it looks a lot nicer too :)

This ralphs store is really great. Great customer service, except for one elderly female white with dirty blondish hair. If u can’t tell who this is, she’s the one that looks like Dog the bounty hunter! The girl needs customer service. This girl just started scanning everything without even saying hello! This is not an isolated incident because it happened multiple times. When o see her, I rather wait in the longer line that have to deal with a miserable dog the bounty hunter! She Did not even greet me or acknowledge anyone. Seen it with other customers too. They should leave her in the stock room where there are no public contact. ! Wtf! Anyway, other than that this place is great!!!

This market has great customer service. always! Always smiling faces at the counter and check out. always say hi and ask if you need help! The stocking gentlemen I feel are always there. but smile every time they see me!
Bathroom is a bit gross, but otherwise; clean, well stocked, well it, spacious aisles, great selection of produce, and always a lot of lines open!

Ralphs always has a good selection of high end products.

Better customer service with the Deli. I feel like I’m bothering them when I request a sandwich to be made.

This Ralph’s stocks quite a bit of Asian food. They even have things that I don’t see at other Ralph’s locations.
I’m not very happy with their selection of organic fruits though. They have a good range of organic vegetables, but not whole a lot of organic fruits.
The location is convenient for me, so I keep shopping here.

The worst Ralphs I had ever been to!
They sell expired milks and their customer service is horrible. All the cashiers are busy talking to each other they dont care about the customers! Also their parking lot is horrid. The parking lot is small and always full. I will never come here again!

SCREW. THIS. PLACE.
I vowed I wouldn’t come back here and I should have kept my word. What with the renovations and all, I figured I could save myself the drive just this once and go half a block to this Ralphs.
Nothing has changed. If anything, customer service is worse. EVERYONE has an attitude.
1 — It’s 8 pm and the aisles are full of pallets and junk for restocking the store. I get it, I’m not upset about that. What I think is utter crap is the guys with the trolleys, bringing cases of water and dumping it unceremoniously about 1 foot in front of me. When I say dump, I mean dump. He tilted the trolley so that cases scattered everywhere. Didn’t utter a word, no «excuse me» or «sorry about that» just dumped that and went back to get more.
2 — Older female workers standing around talking to each other. One of the older male cashiers called out «Hey, girls? I think we need your help bagging.» Women gave him a dirty look so he yelled «POR FAVOR!» at them and clapped his hands together. Super awkward.
3 — In line at the older male cashier’s spot, he tells me to go to the 15 items or less line. Have way more than 15. He said it’s fine. Get to the other line and cashier and bagger roll their eyes and mumble «Does that look like 15 to you?»
3 — one of my items wouldn’t ring up. Cashier asked another one of the female workers, «Sorry, do you mind doing a price check for me?» She slammed down what she was holding and grabbed it from him while glaring at him. «Where do I find this?» she asked angrily. I mean seriously. Who has the energy to be that angry over something insignificant?
4 — Those same older female workers get on cart duty outside. LOUDLY talking smack about everyone in the store, customers included.
Should have known better. Hate this place.

Unbelievable — they sell expired juices, that they would dump with the good items in 10 for $ 10 discount so customers would miss! It’s Ralph’s responsibility to clean out the expired foods and knowingly should not put them for sale anymore, much more the lady on the counter packaging even pointed out and talked about that BLOATED APPLE JUICE PACK, 2 from the 10 i got, joking about food items when brought in High Altitude. This is malpractice!!! Omg. I’ve just drank part of it and i hope no bad or any long term effect it will give me. but my stomach felt poisoned a bit right now:-(((
Ralph’s at South knowingly sells expired food/​drinks! Buyers Beware!!!:-///

This is a smaller Ralph’s compared to other Ralph’s that I’ve been to. The selection of things seem smaller too. The only reason I’m giving 1 star is because their salad bar SUCKS. First, it’s really limited with not too many selections of toppings at all. Second, the lettuce that they serve is really old and is bad already… Why are they serving old lettuce? Gross…

This is my childhood market and I always remember coming here to buy balloons. No matter whos birthday or what city im currently living in, I aways drive to this Cerritos location for balloons.
I came tonight and found no one at the balloon section. *shrug. I pick up a balloon and make my way around the store to grab 2 – 3 items I needed. I get to the cashier and ask if anyone can help me blow up this balloon.
The male cashier with tattoos on his arm just tells me «yea, I guess. that sections closed though» so I ask him nicely, please? I js need 5 balloons blown up. He then yells over to the manager «Can so and so blow up some balloons?» While she was bagging my groceries. I smile at her and thank her for helping me out.
While I was paying, I noticed that the charge was only for the groceries so I ask the cashier, can you just charge me for the balloons here? He snaps and says «you dont want it charged separate?» Ummm… hello you dipshit, please use your brain. I would rather just have one transaction –_​-​… ugh
While she starts blowing up balloons she turns around and says «oh your gonna hate us. were out of helium… guess well just give you a refund» I then asked her. well I just spent $ 8 on balloons, can I just pick another balloon thats already blown up floating around the store? Her reply… «uh yeah whatever. I guess. Let me tell my manager»
So I pick a balloon thats not already half deflated but at $ 9. She then asks the manager what she should do because its a dollar more. He then tells her to get on a register n just charge me a dollar. I then pull out my card because I normally never carry cash, and the «manager» turns around and says «you dont have a dollar bill? A single dollar bill?» Um… excuse me???
This location has great produce and I noticed all the veggies were fresh, but look here «Mr. Manager» and rude ass staff. im sorry that I bothered you for some freakin balloons and im sorry I dont have cash. But do not speak to me as if you running out of helium was my fault in any way. Im a paying CUSTOMER and I really dont appreciate your half ass managing skills (if you have any) and I sure did not appreciate any of your employees speaking and acting like I was SUCH an inconvenience. Seriously… what is up with you guys? If you hate your job and you hate people, please quit.

Grocery shopping at Ralph’s and the cashier was talking crap about a customer that was still in the store to another cashier! So freaking unacceptable and so unprofessional. The cashier that was talking crap was at least in her late 40’s, I expect this from a teenager but its still not right! Do I really need to shop else where??? The last couple of times grocery shopping at Ralph’s was not good!!!

I’ve been going here over half my life! You guys use to be great, but now it’s whatever and the last location I would go to honestly… You guys may still have some friendly employees, but when is it okay to shelf outdated food /​drink items?! NEVER! It’s 02÷01÷14, took my sister to buy some chips and we bought some coconut milk and a small carton of the Simply Truth Organic Strawberry Milk. We come home to try out the strawberry milk only to find it expired. for over a month! The milk already started curdling too. So you guys should do yourselves a big favor and check all your shelf items. Like over a month on the expiration date? Really? Good job to that.
Bottom line: Everyone check the expiration date on the products sold here! Out of all the things I bought today, the milk was the only one expired… Womps.

I LOVE Ralphs but I HATE this location!
The manager must be high or on crack! It’s the little weasel looking guy! OMG! I wanted to pimp slap him! I only go to this location because the powers that be made a horrible decision and closed the location on La Palma, in La Palma and scattered all by beloved extended Ralphs family to the four corners of the world like a fart in the wind! As you can tell I am STILL NOT OVER IT!
This one particular day I go in to get some eggs that were on sale and I believe it was around Easter time so my family being huge we decided to have a get together and the 18 count eggs were on sale! It was going to be our re-​do Thanksgiving for Easter! There was no limit printed in the ad or on the display in the store because I checked thoroughly so I would NOT look like a idiot carrying a cart full of eggs for a Easter egg hunt and Easter dinner!
When I get to the front that TROLL tells me there is a limit of the eggs. I calmly stated show me where it says that in black and white because I know for a fact companies cannot just start making up or changing the rules to suit them. He of course COULD NOT SHOW IT TO ME thus I tried to tell him how unfair he was being but to no avail!
So I ended up having to drive to another Ralphs that had only a few cartons left then to another and another for the same reason, you get my drift! It took FOREVER! By this time I was pissed I had wasted time and gas because he would NOT HONOR the ad that was put out!
So I did what any one should do but usually don’t and I wrote an email to the corporate office! I didn’t just send it once I sent it about 75 plus times in a row that night and then I did it again for the next two days! I am sure I sent well over 300 of the same emails! I have learned that companies HATE to get emails of complaints! They can ignore one or two but NOT hundreds! I have become an expert at sending out hundreds of emails at once. All day every day until I get what I want! Just be fair from the giddy-​up and you will not have to deal with me!
Thus I was able to go in and get my eggs and the next week and STILL have them in time for my families Easter dinner and East egg hunt! WARNING… DON’T PISS ME OFF!
Anyway this location has horrible parking as well. The best thing about this location is that some of by beloved Ralphs family was relocated here and I get to see them! But it is NOT the same!
They also don’t have all the products I like to buy and I end up going to another store to fill in the gaps. I HATE THAT!
In the future HONOR YOUR AD!

Different location has a different store lay-​out than I’m accustomed to. Good produce selection, but inexplicably, they had no stock of 1% AND 2% Simple Truth Organic milk on the refrigerated shelves.
I did notice that the grocery bagger had to be called away and so I ended up bagging a lot of my own purchases. Not a biggie really, but again, when there are customers who already are in line, checking out and have their purchases waiting to be bagged, it’s not the time to lose your bagger on some price check or exchange item for ANOTHER customer! That’s one of my pet peeves.
I get it, it’s not a «FULL» service place, but for the cost of groceries, it’s the customer service I would expect.
The groceries he did bag for me seemed a bit haphazardly put together. Ground beef in the same reusable bag as eggs? Usually the raw meats are separate from all other food products.

I love this store. Not just because it’s clean. And they stock whatever is new in the market place. But because their staff is #1 in friendliness, courtesy, helpfulness and service. There’s hardly ever a long wait. A third customer joins a queue and they open a new line.
I’ve been all over — Stater Brothers, Sprouts, Trader Joes, Vons, Pavilions, Albertsons, Superior, Target even the Asian markets, and I always return to Ralphs for value, selection, convenience and customer service.
Walmart will soon be opening a new standalone market a few blocks away and I wonder how this will affect Ralphs and the other markets in the vicinity. I hope they never lose their charm. Time will tell.

This Ralph’s is one of the last mainstream supermarkets left in Cerritos. Without this grocery store, you take your pick with Trader Joe’s, Woori Market, or Seafood City. Still, there are plenty of reasons to give a thumbs up for this venue.
Even though they lack certain items and their selection is slightly inferior than supermarkets in other cities, the store is almost always fully stocked, with night personnel constantly refilling the store with merchandise for the following day. It means a lot when I can confidently state that the store is über clean and well maintained. I also have to give kudos for keeping the parking lot tidy and the shopping carts collected.
Great variety of produce, freezer food, junk food, and alcohol. Fist pump to the staff for neatly managing the deli, bakery, and meat section. The left side of the store also has a small pharmacy and mini flower shop. I usually visit in the evenings, which practically eliminates the wait in line. The staff is friendly and just lets me shop till I drop. I mean, how much help do you need in a supermarket unless you’re cashing out?
Lastly, a huge high five for all the Ralph’s coupons sent via mail. Because, I provide them my rewards card, they know the stuff I buy and send me rebates on those exact items and not for stuff I never consume. I used to have a Ralph’s Rewards Plus VISA credit card, but had to spend a fortune to get points back for cash rebates. I cancelled that wight ah-​way! I miss those gold coupons, but they have so many deals going on that I rarely notice these days. The secret? Shop smart, not hard.
«Why would anyone steal a shopping cart? It’s like stealing a two-​year-​old» — Erma Bombeck.