Teavana

I like this Teavana, the staff is friendly and the teas are really actually quite good.
They have a great youthberry tea what is made with blueberries, fruit, strawberries and other tea and its a refreshing drink that you drink chilled.
I always stock on up that particular tea and their rock sugar for sweetening the tea really hits the spot.
A great shop in the Cerritos Mall.

I love this please everyone is so nice I would go here every day if I could afford to love you guys thanks for being who you are

This place has been a great shop to visit by to know all about tea products and to sample them as well. I had a associate help me by the name of Vivianne and she was a great and very helpful me choose which tea is great for whatever the season may be. The teas are very well blended whether it may be one flavor or blended. There also discounts depending on how much are willing to blend and will be higher for however much you buy. The prices are very affordable and Certainly great to look forward to for all of your tea needs. The store is very well kept and associates are friendly as well and know the answer to any tea related questions! Happy Tea tasting and shopping!!! Its been a wonderful experience to stop by and tea taste while getting more info on the tea leaves and ble ds there are here today.

This review has more to do with their horrid displays of customer service, rather than the quality of their product. I’ve been an ardent Teavana customer for years, even prior to Starbucks’ acquisition of the company. I have nothing bad to say about their teas, and will likely comment on my past purchases and favorites on another location’s Unilocal page. But on this one, I’ve never had such unpleasant customer service here until recently. It’s as if the newer folks that are being hired are devoid of treating others as human beings decently.
During my last visit, I stopped by because I wanted to see if they had any new samples out for me to try, something to look forward to during my next restocking trip to Teavana. They did, and as I served myself, the sales associate standing at the door decided to finally take a break from the conversation that he’d been having with the other store associate at the door to acknowledge my presence. However, rather than leading with the customary «Hello, welcome to Teavana,» he opened with «Have you been to Teavana before?» with the same tone that one has when speaking to a 5-​year old. Inappropriate since I’m a few decades older than 5. I responded with «I have.» He asked what my favorite tea was, I responded, then proceeded to detail my ice brewing process with the glass infuser that I purchased from this location a couple years back. His facial expression showed that he wasn’t expecting so much tea knowledge to spew from my mouth. He’d already prejudged (that perhaps I’d never been there or knew nothing about tea) based on my appearance I presume (it is okay to wear loafer flats, straight jeans, and a cardigan over a top on a hot, summer, weekend day, right? I don’t need to waltz in with a 3 piece business suit to prove that I am worthy enough to buy Teavana tea.)
Long story short, throughout the exchange, he made comments that would make one think that he’d assumed that I knew nothing about teas and that I was less-​than. Very condescending. I’ve been to several locations, even a couple at our nation’s capital, Washington, DC, and I’ve never had someone talk down on me as such. Teavana is one of my guilty pleasures and I will always be a loyal customer. But some locations really need to have a closer eye on the workers that they put on the floor. As another reviewer wrote, sometimes all it takes is one bad to spoil a lot of good. The next Teavana customer may not be as forgiving as I am.

A friend of mine told me about Teavana and how much $$ she spent there. I scoffed, and wondered, «How the heck could she spend that much $$ there?» Well, she was right! (and I did apologize for scoffing!). They sell loose leaf tea here, which, if you are a true tea lover, then you know what I’m talking about. The sell herbal, black, green, oolong, white (I know I’m missing something here), and a variety of flavors within those «genres» of tea. The entire back wall of the shop is filled with large tubs of tea. Throughout the store there are samples of the tea that you can try before you buy.
When you are ready to smell some of the teas, you will be lead over to the counter. The sales associate will pull your requested tin off the shelf, pull the lid off, tilt the tin towards you, and wave the lid across the top of the tin so that you can smell the tea. Once you find something you like, they will set that aside. Don’t be afraid to smell all you want. Ask for recommendations, and ask for what mixes well together. I have an herbal peach tea that I like to mix with my Earl Grey, a caramel herbal, or even my jasmine oolong.
After you have selected 3 or 4 (or, 5 or 7) teas, you see how it starts to add up. They sell in minimums of 2 oz. so that adds up fast. Most of the teas you can brew more than one time, and the tea is fabulous, so I really don’t quibble over the price. If you have a Starbucks reward card, you can use it here. If I have a free drink on my card, I can get 1 oz. of any tea, or I can have a drink made for me. Their teas are terrific hot and iced, so don’t think you have to wait for cold weather!

First of all I love tea and I love Teavana. This post is more based on my recent experience in the store. I was very disappointed with the service I received. Everyone was very nice however when I went to the store I didn’t bring my empty tin canisters so when I decided to get the tea I told the sales associate who was very nice to give me half of the Teavana canister of each tea I wanted (I got 3). Imagine my surprise when my bill came up to $ 124 before the 10% discount. I was a little concerned about it but figured I must have just purchased more expensive teas. The disappointment came when I got home and I literally almost couldn’t fit the tea in the canister. I was measured out way more than half which is what I requested. I was disappointed because I felt like she just put the tea in the bag and did not even attempt to adhere to my wishes. Moral of the story is always bring your canisters. Now I must say I am kinda leery about going on the store.

I love their tea blends and how there are always so many teas you can sample. I do feel like it tastes better to buy their tea individually as opposed to buying their tea leaves and making it at home, just not the same. :(
My favorites are their Scarlet Jasmine Tea or their Strawberry Rose Champagne Blend :)

Dont buy your tea from here. Along with their bad customer service and annoying marketing, most of their teas are artificially flavored. Youre basically buying expensive kool aid

I was never a tea drinker till my good friend John A. bought me a pretty glass teapot with the blooming teas. It was so pretty and I didn’t want to not use it that I just had to go to Teavana to get more stuff.
The store is nicely located right in the semi middle part of the Cerritos Mall. Very close to the candy shop, Victoria’s secret and Paris Baguette Bakery Café.
I love their cups and glass teapots and everything! Even the rock sugar containers ($ 26.95) are so darn pretty. I must say, though, that you can get almost the same stuff for a much cheaper price if you go to Little Tokyo in DTLA.
Going back, everything is so expensive! It’s always $$$ when I go there. That’s why nowadays, I don’t even try to get reeled in.
Rock sugar ($ 8.50/450g) — At half a teaspoon to a teaspoon for a whole kettle should be enough unless if you have serious sweet cravings.
Blooming teas — they’re so pretty to look at after being steeped in hot/​warm water. You just gotta try it at least once.
Oprah Chai Tea ($ 14.98/ounce) — This smells so divine but there is a strong after taste that I can’t quite pinpoint. It has an astringent-​like effect on my tongue. Not a big fan.
Most of their teas are really good. I’ll definitely be back when I feel like coming out broke from their store again.

What a great place to stop by and enjoy their delicious teas! They serve 2 different types of teas just outside their store, but if you go inside, you’ll find 2 – 3 more complimentary teas. The only downside? It’s extremely expensive!

Bad customer experience. I love teavana teas and have the perfect tea maker and tin containers so sad to write this.
The sales person was waaaaay too pushy in selling me stuff i did not want. Not letting me finish my sentences when i was explaining what i wanted, insisting i fill my tin container when i only want half, showing me the most expensive white teas.
Ive been a tea drinker for 15 years and know what i like and dont like. I dont need to fill up on a tea i am just trying out for the first time.
She was more aggressive than someone at the skin cream kiosk.

I have t had a cup of tea whether hot or cold that wasn’t just amazing from Teavana! They have a wide variety of teas for all tastes and my recommendation is that you buy the beet sugar because it really does make a difference in the tea you brew at home! It’s easy to entertain guests — I made iced tea mojitos!

Overpriced drinks! Yet I still come back for my favorite drink. The samples are usually the same and workers who either want to please or go home that are always there. I obviously prefer the workers who want to please over those who want to go home because they can ruin your mood within minutes.
I can recall coming with my godmother and noticing the lady who rolled her eyes and look disgusted when we kept trying the samples. $@itch please! We bought stuff and stayed in the store while you were still there so have the decency to show respect. Anyone would have felt the dislike she had for customers who took their time to look around before making a purchase. Whenever I do make a visit to the store, I am sure to keep clear of her unpleasant personality and ogre disposition.
Since this is the closest Teavana I just have to make the best of what I have. If my current addiction is still as strong as now then I may have to invest in their tea maker or cast iron tea pot for my everyday consumption of Teavana. Yum! If you do not want to see the mean lady at Teavana there is also the option of purchasing their items online. However, you may benefit from one visit or two at the store just to make sure you truly are a Teavana fanatic.
** NOTE: drinks do contain caffeine
Enjoy trying the samples. Avoid the mean ladies that lurk the store.

I had the great pleasure to be invited to a Tea Mixer at my local Teavana
Assitant Manager, Lupe, closed the store down for those with invites only
Those who loaded $ 25 on their cards received a free tea, 10% off purchases for the night & entry into a raffle drawing.
Our tasting included Raspberry Balsamico/​Lemonade Twist, Dragonfruit Devotion, Pineapple Kona Pop, Berry Kiwi Colada & Wild Orange Blossom. All iced
Some lucky attendees became tea baristas (or is it teaologists?)
Myself, preparing the Berry Kiwi Colada. I almost forgot to put the cap on the shaker. Some bartender I’d make ;p
The piece de resistance for tonight’s festivities was the Oprah Chai Latte, both hot & iced, made my Lupe
Once again, I came to the call of duty & became the official Milk Frother Guy. I did a fine job, I must say ;p
The finished product
Teavana’s Tea Mixer was a fun event. I had the opportunity to sample other teas than what they usually have available & I became more than just a spectator by getting in on some tea-​making action. The event was a great way to try out their product line and show off their Perfect Tea Makers.
Can’t wait for the next Mixer! Thanks, Teavana!

I’ve spend over $ 200.00 dollars in Teavana at the store and on-​line within 3 weeks. It’s addictive, I had giving up my espresso shots and started on tea! This is my treat to myself!!! I deserve it!!! My boyfriend loves the tea as well!!!

Teavana is a tea store that is partly a tea bar and a tea emporium. The Teavana store is just to the left of the Los Cerritos mall entrance across from Red Robin. When you first walk up to the store you will see a few employees passing out free samples of tea near the entrance of the store. Near the back of the store where the cash register is located there is a tea bar where they have menu of different types of teas you can order ranging from $ 2.99 to $ 4.99 for a cup of tea and to the way back of the store they have a wall of different types of teas that they offer at the store.
The teas at Teavana’s are mostly teas with herbal infusions. They have many different types of teas also ranging from; white, green, «blooming» white, black, oolong, and pu-​erh teas along with rooibos, herbal, and Yerba Maté infusions. The Teavana retail stores generally offer various blends of each type of tea and consistently promote cross blending different types of tea. (You will see this when you try the free samples near the entrance of the store because most of the free samples they give you are a combination of two different types of teas.)
In addition to tea, Teavana also sells tea products, including cast iron teapots, decorative teapots, Asian-​inspired teapots and cups, tea kettles, various Japanese hot water dispensers and electric tea makers.
Teavana also offers Germany Rock Sugar, which is a natural unrefined sugar that is made from beets, not from sugar cane. It retains the brown hue because that is essentially the ingredient that is refined out to make molasses. The sugar does provide a pleasant sweetness to your tea however it should be noted that it does come at an additional caloric cost. One teaspoon of German rock cane sugar contains 25 calories, whereas one teaspoon of white granulated sugar only contains 16 calories.
Teavana employees also mention about their Blooming teas which are an extremely popular form of tea in which various flowers and plants are hand rolled into specific shapes and placed into the bottom of a glass teapot. When the water is poured over these plants and allowed to steep, the flowers «bloom» by unfurling and showing their true shape. (So you would use this tea when you have guests over your house and you like impress them.)
I ended up buying a large tea tin that costed $ 7.00 and two ounces the Samurai Chai Maté which was $ 5.98 for two ounces, which is one of the samples that they were giving out. The Samurai Chai Maté is a combination of Maté (Maté is a wild shurb from Argentina), green rooibos, cinnamon, anise and cardamom blend with papaya, pineapple, orange and lemongrass.
Tips:
Teavana was bought by Starbucks as of December 2012, so this is really good news for Starbucks card members especially gold card members because if you have attained 12 stars you can not only use the free rewards at Starbucks but you can also use the reward here in Teavana. You can redeem the reward here and get a free one ounce of tea.
Pros:
Great tasting teas
Free samples =)
You can use your Starbucks card here at Teavana
Cons:
Certain teas are very pricey such as $ 19.00 for two ounces
Some empolyees may seem pushy to sell but the girl at the store that worked with me was very nice and not pushy at all (so I think it depends on the sale associate that you work with)
Overall, I really like this Teavana store because being a major tea drinker myself I think they offer really high quality tea. The only problem is that most of their teas are quite expensive and not for everybody. I’m the type of girl that enjoys a relaxing evening with a nice hot cup of tea and some scented candles to go along with some relaxing sleep music. Therefore this place is right up my alley. So if this type of lifestyle appeals to your daily habits then my all means you should give this place a try and if not you can just come for the free samples =)

I love the tea here. I love the free samples of iced and hot tea.
Minus 2 stars for the too many sales peeps who work there and their tea is way pricey. In some ways it is hard to believe that tea can be more pricier than coffee.
But I do love the fact you can use your Starbucks card. I wish this place had the same vibe as a Starbucks. :(

Husband and I for a little while got sucked into Teavana because he thought if he switched from soda to flavored tea it will help eliminate soda all together. Well that didn’t go so well because the cost of the tea started to add up. We were easily spending between $ 30-​$ 50 on our tea trips and it wasn’t worth it.
Yes they have a variety of tea and it all tasted great, but the cost… the cost was killing us; especially for me because I like boring green tea (which I can find for half the price everywhere else). Doubt we’ll be back, but don’t mind their samples they give out when walking by.

Teavana — the tea equivalent of Starbucks. (Owned by Starbucks too.)
It seems like in every mall or shopping center, you can find a Teavana. Tons of tea, tons of fluff, and tea gear everywhere! I have to admit, there were a few really nice cast iron tea pots, but apart from that, there really wasn’t much else noteworthy about this place.

I have a bunch of their tea in my bar. Rating the loose tea brand itself i’d give it ⁴⁄₅. It stays true to the flavor. However it is on the pricey side.
Now rating the place, I finally went into the star one weekend afternoon because I was having a tub of fries on the next door store. I ordered the pineapple raspberry koji pop, I specifically told the barista to make it taste like the sample (they have free samples in the store)
It took the 5 or so minutes to make 2 cups of iced tea to go, I always wondered why she didn’t just take one or two cups from the already made sample.
Ms. Barista was a bit standoffish. I didn’t know what her issue was but I wanted to be out of there quickly too.
Paid $ 7 for a 2 cups of iced tea. It tasted so bland and watered/​iced up. She clearly didn’t put sugar in. I wanted to ask her to redo it but bleeeh i just really wanted to be out of there.
Next time I’ll settle for a very berry hibiscus in starbucks. Or just make it at home.