White Magnolia

I could spend a mint in this place. Very cute stuff for home décor and some super cool costume jewelry in the back. This place is very big so make sure you explore all four corners. Perfect place to get a gift for someone.

Nice store to find the hard to find decorative items for your home. Staff very helpful and stayed open late so my wife could keep looking for the items she needed. We will be back.

Best place for treasures, gifts, and more. Love this place. Always on my list to visit when in town. Charming and can’t get enough of everything. Would buy the whole store if I could.

Nice walk though store. Not exactly my style of home interior stuff, but I have bought a couple of holiday items. Possibly, better customer service would help?

White Magnolia is my favorite store! I am in love with the shabby-​chic country French décor. The boutique is always charmingly decorated for each holiday and season. Every Christmas I buy family and friends an ornament from there. The price range varies from moderate to expensive, its a boutique In Chagrin Falls is anyone really surprised? The store is worth it! They have one a kind décor that is made with quality and it won’t go out of style. If you cannot afford White Magnolia’s merchandise, then don’t go shopping there. It is oblivious that it is not for you. That should not affect the rating or review. The employees have always been kind and engaging. So, I’m taken aback by the harsh and negative reviews. I live in Chagrin Falls and I am always stopping in White Magnolia to check out the new merchandise. I often come in with my four year old son and my eighteen month daughter and the employees are always kind and accommodating. They NEVER make me feel unwelcome or uncomfortable and I am in a little shop with a lot of nice breakable objects with young children. Since, I am a resident of Chagrin Falls and that I am in the store frequently my experience with the store is believable. I won’t let the negative reviews effect my patronage to White Magnolia as well as my family and friends!
I LOVE the store expansion and of course the cupcakes! I buy wedding day white cupcakes every year for my mother in law for her birthday as a treat! She loves them!

I thought it was a cute store. I didn’t have the same experiences as the other reviewers. I’m a guy so it’s not really up my alley, but my girl loved it there, enjoyed her baked treat and loved their merchandise. I bought here a stuffed lamb and it was not cheap but it’s a really great little stuffed animal that she fell in love with. They have really cool baby stuff and we left with some cute socks for our niece. The employees were friendly and courteous.

I am sure that not one person from the White Magnolia will even see or care about this review, but I feel so strongly about it that I am not holding it back any longer, especially after a conversation with a neutral person who worked in this quaint little town and confirmed my thoughts. I loved going into this shop. It is not one of those places where you buy a ton of stuff, because they are pricey, but for a nice gift that you aren’t going to see all over the place, this «WAS» the stop, and I am emphasizing WAS. I took a friend here to experience Chagrin Falls, and to show her around some of the shops for a relaxing day of shopping and fun. She is from California, and doesn’t have that much experience here and living in the Youngstown, Warren area, shopping experiences are not that great. Well, we arrived, had a nice lunch and shopped and walked and in doing so stopped in to see the White Magnolia. Immediately I had an uncomfortable feeling as she more than I were followed through the store, to the point that her personal space was invaded. You see, my friend is a doctor, she just bought a new home, and I thought the White Magnolia would have some nice little items to add to her home to cozy it up. She being of African American decent did not occur to me as being an issue, until we entered the White Magnolia. I have never felt so uncomfortable as I did in this store on that day, and was confused as I had never had this experience prior to this visit. She bought a candle, and we left. While waiting at the traffic light, she said to me, «Gosh, I felt so uncomfortable in there, it was almost as if they thought I was going to steal something.» At that point a light bulb went off in my head and I became really angry. I thought, «Surely I am imagining things, but upon talking to a new acquaintance and having her, without even hearing my story tell me how she had observed real prejudice when she worked in this little town, I was compelled to share my story, and she said «I am not surprised at all». So, I am writing this review about a store that has a lot of character, some really neat items, and one less patron. I was recently back there with family on our traditional Holiday trip to browse, and shop and enjoy this picturesque village and when passing «THE WHITE MAGNOLIA», did not stop in.
I did go back once. On the very next day after that visit, I drove all the way back up there to tell the patrons how I felt, and was informed by one of their daughters that she would have someone call me. The excuse was that their customers like that one on one service. It was funny that I had walked through the entire store for about 30 minutes and no one had approached me. I didn’t get the same «invade my space attention» that was given the previous day. Instead she handed me a small plastic container with Petit fours in it and said «Take these for your trouble», as if pastry would make up for ignorance. By the way, the Petit fours were horrible, dry tasteless little sugary blobs. I gave them to my daughter in law and son and I think they went into the trash. From the previous review, I don’t find this surprising.

Disappointed. Again. The cupcakes here look so good! But they look a lot better than they taste. I specifically asked if the $ 4 cupcake was fresh and the woman told me they were baked yesterday. Not a chance. I got a carrot cupcake that was stale and hard. Also got a key lime cupcake. The frosting was good — light and creamy but the cake was STALE!
Try Main Street Cupcakes in Hudson instead.