Nancy’s Lock & Key

I called Nancy’s Lock & Key Friday afternoon looking for someone that could help my daughter who locked herself out of her vehicle at a gas station out of town. A nice woman, who I assume was Nancy, went out of her way to check with her technicians on other jobs to see if they could squeeze her in so she wouldn’t have to be stranded at the gas station too long. We were lucky that one of the technicians was able to fit her in and was able to arrive at her location in less than 30 minutes and open her vehicle.
We appreciate their prompt and friendly service and recommend them to anyone that may need emergency lockout services!

After a horrible customer service experience trying to get a duplicate key with a chip made for our Jeep (see review of Shively Motors in Chambersburg), I called Nancy’s Lock and Key to ask about having a key made.
The friendly woman on the other line told me it would be around $ 70 for the key with a chip to be made and programmed. She also informed me for this service, we needed an appointment as not everyone could use the chip programmer. We scheduled for the next day.
The whole process was very easy. We handed the key over, they duplicated it. Then, Nancy (the business owner) came out to our Jeep and programmed the new key to work with it. She tried it on the doors and started it up with the key to ensure it worked. For around $ 70, we had a second key. Granted, it didn’t have a remote, but we didn’t need another remote, just another key. Perfect!
Nancy’s Lock & Key seems to have nice, helpful people providing efficient and friendly service. We only had one visit, but it was very positive in all aspects. One complaint is you have to park along the street, which I’m never a fan of. However, they’re not located on a very busy street, so that’s good.
I will certainly keep them in mind for us if we need their service, and to recommend to others.