Staples

Very poor service. I took an updated version of my business card in to them today to have printed. The suggestion from the «service rep» was to go home and fill out an online form because it is easier that way. I asked her why, because the last time I did this they took my usb drive and just did it and I picked them up the next day. She proceeds to tell me «:well if you enter it online, its just easier.» EASIER FOR WHO? HER ?? SURE AS HELL NOT FOR ME!
DO YOUR DAM JOB YOUNG GIRL! I am so sick of young kids so called service. I did not fill out the order and bought the rest of my supplies I went there for else where.
Thanks for nothing Staples, well the headache anyway.
«Just do it yourself, Its easier»

Staples has a very wide variety of office supplies, knick-​knacks, and other electronics.
Staples caters to businesses, which may be why many of their items are so overpriced. You can sometimes find things on sale or find a good deal in their ads, but office supplies are much cheaper either at places like Target, Walmart, Amazon, or Ebay. They have a wide array of printers, something that other stores do not, so it’s a good place to buy them. Their computer selection is somewhat limited, but there are some good deals to be found around Thanksgiving and Christmas. Store employees seem somewhat indifferent, so I understand the complaints about service.
The store isn’t excellent, but it’s a solid option if you’re looking for something specific.

1 out of the 6 or so times I’ve been here have I received anything that can be called customer service.
This visit, my husband and I were looking to buy a computer. We looked independently until we found the one we wanted and then waited for assistance. The tech desk had about 5 people waiting for assistance with two techs on staff. One manager was working in the copy center and taking furniture out for customers while the other manager was assisting someone at the service desk. They were busy, I won’t deny that, however after 15 minutes nobody even acknowledged us.
There was an associate bringing carts into the store when we walked in and didn’t seem interested in doing anything but staring at us.
I don’t mind waiting, I completely understand the staffing issues but to not say a word to customers waiting in a high ticket item area seems crazy. Unfortunately, we required assistance because computer stock is kept in areas customer cannot access, which is fine. In that case someone please at least pretend we’re alive.
I called another Staples store while in this one and asked them to please check stock to see if it was even available. It wasn’t so we left. This other store would be quite out of my way to shop, but at this point it’s the only Staples I’ll go to.
Sad thing is, despite any ratings this location isn’t going to improve customer service practices because there is no other local competition and people will continue to shop there regardless. I’d rather go out of my way to a different store than give this location another chance.

I went in today to buy a advertised laptop. I waited for 20 minutes to be helped (after asking 2 sales associates to help me). Finally I approached checkout and they found someone to help me. This sales associate passed me off to another, who CLEARLY did not want to help me. I was treated like a interruption to his job. I thought customer service was his job? Silly me. Anyway, after being treated so poorly, I left. Customers are definetly not top priority at this store.