CVS Minute Clinic

Just no.
Filed a complaint.
Short wait times are not worth being sick for weeks.

My wife and had an awful experience at this minute clinic yesterday. We check into the appointment at 2:15 and she was still at lunch until 2:40. One person was ahead of us and their appointment took 15 minutes as normal. The crazy thing is that we waited another 15 minutes while no one was in the room with the nurse. I then knocked on the door to ask how much longer it would take and the nurse said, «I will get to you when I have time!!» We both looked at each other stunned by how were were treated. Then as we were walking out 30 seconds after she was nasty she said, «I’m ready for you.» We left and filed a complaint with CVS. I have had good experience from this particular minute clinic, but this was something I have not experienced in a while. Good luck with who you get.

I cannot recommend the minute clinic. Not unless you want to stay sick.
This is the second time I came here, was diagnosed improperly, and had to go to my regular doctor for antibiotics. The staff here at the minute clinic are very polite and kind. But polite and kind do not make a sick girl well.
The first time I went with a hacking cough that lasted over a month and chest pain. I was told I had allergies. I did not. After almost passing out from an asthma attack, I wound up at my primary care doctor who prescribed an antibiotic which had me up and running in a matter of days.
I decided to give them another chance when I went in with a horrible cough and clogged, painful ears. It was a Saturday and my primary care was closed. Again, they told me I had allergies and sent me home with nasal spray. The symptoms worsened, and I was forced to go to my primary care doctor again. Again, I was given antibiotics which helped me in a matter of days.
I know that we are an antibiotic obsessed nation, and that our dependency on drugs has created a lot of strains that resist medication. I am the first person to refuse meds and opt for the natural route: soup, tea, rest, healthy diet. But by golly, I was sick as a dog and my body needed help. Sometimes, people actually need antibiotics to help them get better! Why these people are so hesitant to prescribe them is beyond me, but visiting this clinic has proven to be a waste of time and money.

Part II of II
Afraid to experience again the horror from which I had only just recovered I rushed to a CVS minute clinic, where there was no waiting, and a friendly, caring, and considerate nurse practitioner who didn’t mind me calling my boyfriend to remember which Wellstar I’d gone to, and then looking up the number of the Wellstar so that I could call and check what I’d been prescribed.
Upon learning that it was Levaquin, she expressed confusion, and sympathy that I had to pay so much. «I just don’t understand why, when you have something that you know works, you wouldn’t just prescribe the least expensive option.» She also said she had never heard of Levaquin for strep. My visit cost $ 11 with insurance, and my next set of 10 day antibiotics cost $ 60. Why didn’t I go here first? I felt much better after two days.
A couple weeks later, I received an envelope in the mail from Wellstar. I owe them $ 134. The breakdown is as follows: $ 44.95 strep test, and a whopping $ 134.05 for a «new patient visit fee.» Insurance took off $ 44.95, and so I owed the $ 134.05.
When I called questioning the exorbitant fee for such minor services, I was silenced in a rather cold way. Indeed, I will have paid over $ 300 to recover from strep throat, 75% of which went to cover one of the most awful painful days of my life.
My advice: If you are REALLY sick, go to a hospital. If you’re a little sick, go to CVS minute clinic. Stay away from «state of the art not-​for-​profit» money and life-​sucking monsters like Wellstar.