Lightning Auto Glass

I originally booked my appointment with another place but couldn’t make it. It was my only day off for awhile so I needed my tint done that day. Called many places, everyone was booked up except Lightning Auto Glass. I got a quote of $ 319 over the phone. Reasonable price, I didn’t really care about price anyways. I just wanted my freakin car done. I got one of my friends to call about getting his SUV tinted, which is actually slightly larger than my car. HIS QUOTE WAS $ 225??? We both have the same amount of windows??? Whatever, I still just wanted to get my car done as soon as possible. I pull up, there’s no where to park. The location is very small and sketch looking. I’m getting cold feet. I go through with my appointment. I quickly inspected my car in the heavy rain after it was finished. Didn’t really notice anything as I was already soaking wet.
I recently purchased a Porsche Cayenne. drove it home from the dealership, and straight to this tint place a week later. LET ME REMIND YOU THAT I HAVE NOT DRIVEN THIS CAR ANYWHERE SINCE I BOUGHT IT. IT WAS SITTING IN MY GARAGE IN PERFECT CONDITION (NO SCRATCHES). After my car dried up in my garage… Guess what the fuck I noticed. A SCRATCH. A FUCKING SCRATCH. I should’ve left when I saw the tiny location with a bunch of junk cars. There wasn’t even anywhere to park! No wonder they scratched my car. It was so cramped.

Lightning Auto Glass were professional and attentive. Gave me a ride to work and had my vehicle ready in less than two hours! Referred by my car dealer they were $ 120 less expensive than the other prices I had been given. They made an irritating situation much easier to deal with.

The price to replace my back windshield was affordable. SafeLite wanted to charge me almost $ 200
More than Lightening. They did great work and was fast on getting the job done before I had to go to work. They were professional and friendly!

Lightning Auto Glass did an awesome job replacing the windshield on my 2015 Toyota Camry. After a battle with a rock on 285, I was left with a chip and spidering on my windshield that couldn’t be replaced. I called several places and finally tried the Toyota dealer who stated that Lightning does all of their work. They were $ 140 cheaper than SafeLite and almost half the price of Abra. I called on a Friday afternoon and they were able to schedule an appointment for first thing Monday morning. Actually, if I was able to drive to Chamblee to the main location, they would have done it that same day. It would have been too much to drive to Chamblee on a Friday afternoon so I kept the morning appointment.
They gave me a window of 9 – 11 on Monday morning. They arrived at my house at 9:30 and were done by a little bit after 10:00. Really courteous staff and sent me an email receipt. I would highly recommend using Lighting if you need to replace or repair your windshield.

Friendly, attentive, and professional. I got my front window replaced here after realizing that there was a 9 inch crack on the front window of my Mercedes.
I ended up paying $ 495 and some change to replace my whole front window. The retail price of getting my whole front window replaced was $ 750+. Safelite was charging $ 505 and Lighting Auto Glass was originally charging $ 535. I told them about Safelite charging $ 505 so they were able to price match their price of $ 505, and I was also able to apply half of a $ 20 coupon I had to the final price, which I really appreciated (coupons usually don’t apply to the final price when price matching). The final price was brought down to $ 495 and some change.
The whole process took about 2 hours, and I waited in their waiting area/​lobby, which was a bit dated and uncomfortable (4 chairs and a small television).
They also provide services for tinting windows. However, the pricing is pretty steep starting anywhere from $ 270-​$ 700+. I talked to the manager about the window tinting and apparently they have really high quality tint. Still, I’ll stick to the original tint I got in Buckhead for $ 175 in total for all windows including the front and back.
Overall, good place to go in getting your car windows fixed or replaced for a decent price. I’m not too sure about the tinting though. If you’re planning on getting your windows tinted here, you might want to do some extra research, unless you don’t care about dropping some serious $$$$.

Dan as well as everyone else at lightning autoglass helped me get my back window back in my car and on the road. Thanks guys!

I brought my car up one afternoon to get a quote to tint my windows and to see if I could get my windows tinted that day. The guy quoted me $ 225 on the spot. I told him if they could do it for $ 225 (I have a small SUV), that I would like to get it done. No openings that day so I agreed to bring it by the next morning, no problem. I brought it by at the stated time the next morning and signed off on $ 225. About an hour or so later, I received a phone call stating that my car had 2 extra TINY windows that would require more labor so they now wanted to charge me $ 269. They would not budge and honor the price of $ 225 they quoted me the previous day (the same price I had signed off on that morning)! My car was parked right out front both times I had been up there. When you give someone a quote, maybe you should actually take a look at the car and MAKE SURE you can honor the pricing you agree to. If they would have quoted me $ 269 UP FRONT, all would have been fine. It’s very apparent the employees at this location do not make customer service a priority, as other reviews have stated as well. It’s not that hard to be friendly, upfront and honest. We picked up my car and took it to K&L tinting instead, where between my husband and I, have taken about 8 cars over the past 13 years. K&L got it done in an hour with a great attitude and a reasonable price of $ 220. I would not recommend Lightning Auto Glass to anyone. Go elsewhere for your window tinting needs.

Did Ceramic CTX tint 2012 and air blue on windshield. Steer wheel is still hot as can be. Windshield tint coming off, refused to fix. Fixed twice when put on. 2015 tint is cloudy.

I love this place. They were able to fix the window in less than 3 hours walk in for a price cheaper than Geico could offer. Convenient location and really great staff. Will definitly use them again and highly recommend their services.

I went here on yesterday and was very pleased with the turn around time. I called on Thursday got an appointment for Friday. Arrived a little late for my appointment and was still in and out in about and hour and a half. Matt was very friendly over the phone and during check in. The only suggestion I would have is to ask for them to explain exactly what you are getting (in other words all your options). Although I got the basic tint it would have been nice to know exactly what all my options were than for the merchant to assume I just wanted the basic tint. That was the opportunity for him to sell their higher end products as well. Regardless of that, I would recommend this place. I have been in Atlanta since 94 and remember passing this place quite often. Their longtime establishment made me feel secure with knowing that I was getting quality work and should anything happen with the tint– I felt ok knowing they would be aroind still.

Bad attitude. I called their after hour service and they quoted me a price for $ 775 to replace my windshield. I had been waiting for an after market manufacturer to come out with a cheaper windshield before I replaced mine (since it had a small crack). So, I thought great! Someone came out with something. This morning I received a call from their office saying that the quote is «still $ 1016. I don’t know where you got a quote for $ 600 something but you can go have them replace your windshield». I was baffled, so I called back and asked about the quote $ 775. The guy then told me that the after hour service person did not add in clips. I asked that clips costs so much? And then he basically said well, I don’t know how she quoted you that because it’s under our cost. He could have just said that the after hour lady screwed up and can’t honor the quote. Instead makes up this whole thing about not adding clips. He then proceeds to tell me that the price of my windshield will «never» get cheaper and to go to someone else.
Customer service is not their forte. I was originally going to come back and use their service bc my dealership recommended them. But they just have shitty customer service. Nowadays, it’s important to have customer service. Something they clearly don’t have.
I would more willingly pay someone more money that can treat me like a wanted customer. I agree with the other reviewer — when it comes to money, it’s them before you.

AMAZING SERVICE!!! John & Courtney came out to my place of employment and fixed my vehicle window. They fixed my window in about a ½ hour, made sure the power window worked and vaccummed up the broken glass left from the break in. Plus they were the cheapest of all the other companies. Thank you for the great customer service !!

So someone threw a brick through my window for the second time! First time I had Safelite do it. This time i called Safelite and they told me they couldn’t come out for another week… seriously? So i looked around and decided to check out Lightning Auto Glass. First, they gave me a quote for half the price that Safelite said. Then they came out to me, fixed it and vacuumed the glass as well. All-​in-​all the service was great. They came the same day and within the timeframe they told me. The two men were very nice and very quick. It took about 20 mins. I definately recommend this place!

Had a chip in my windshield, This place was the only one willing to work with me to get the repair done quickly. They set the right expectations up front with me and got it done quickly. Great place if you need glass repair.

What a BIZARRE experience! I called and a live person answered the phone. He gave me a quote and said I could come right in. I took the car in and was out in less than an hour. And they only charged me the exact amount of the quote!
Who does this anymore???
The name is Lightning. Well, consider me SHOCKED!

This placed overcharged, claims to appreciate repeat customers, and otherwise provides crappy customer service. I called for a window tint job and this place claimed to have given me a discount. This would have been my third car. I called later and pretended to be a new customer. They (as in the management there) gave me the same amount for a similar car! I confronted them about it and they basically said yeah well too bad…
in this economy you are better off shopping around for cheaper service. These guys arent rocket scientists! ANYONE can do a tint job!

INFLATED PRICES for the same service you can get elsewhere. I called and was quoted $ 670 for airblue tint. I called another place and received a quote for $ 425. Same service, same product. I have been to lightning three times and they gave NO DISCOUNT.
SO, SAVE YOUR MONEY GO SOME PLACE ELSE!

Quick service on late notice. Beat the other quotes by 10%. Very nice staff. Overall great visit.