Pizza Hut

One star is too fucking generous!!! I placed an order for pickup of a medium one topping pizza at 10:30 got there at 11:10 and they tell me that the driver ran off with my order! So he says he can put one in but it will be 8 min. Which ended up being another lie because the pizza wasn’t done until 11:22 and then asks me to pay full price for a pizza that I waited almost an hour for! No apologies no compensations NOTHING. Needless to say, I paid for it to get the hell out of there but came to my senses in the car and said fuck that. Took the pizza back and even then, no apology or anything to ensure that I left a happy customer! HORRIBLE SERVICE!!! And the manager is the one who I dealt with when I returned it and he did NOTHING to rectify the situation!

The manager doesnt know how to appreciate a customer when the mistake is made by them. i order pizza and mentioned half n half n its not the way i asked. and also with the naked wings i asked a side hot sauce and they dint even give me that. and when i called them to let them know about it and manager said he cant do anything about it… really?.. i paid for those and you as a manager told me that u have nothing to do!!! people should pay after they receive their food cause this management is piece of shot…

I’ve given this location more chances that anyone ever should, and as of tonight, I am officially done. My fiancé and I don’t like to cook and don’t grocery shop much so even though both the food and service have been subpar for quite some time, we’ve continued to order from here. Problems range from taking way too long to deliver, to not getting the order correct, to delivering pizzas with barely any cheese when we even paid for extra cheese. The time before last, our pizza was cold when it arrived so we called the store and spoke to the manager. He offered to credit my online account. Tonight when I ordered, there was no credit. I decided to place an order anyway. I placed my order at 7:08pm. My email confirmation stated the pizza would be here at 8:13pm. Around 8:13, the website status stated the pizza was done and on its way. It is now 9:16pm and still no pizza. The service is so deplorable and I’ve finally had enough. It’s only because we hate cooking that we even gave them a chance for this long. If you want your order to be correct and actually arrive somewhere around the time you are told it will arrive, go anywhere else. Seriously. I don’t think I’ve ever even written a review on Unilocal and yet I felt compelled to do so tonight.

The food is generally very good from the pizza to the wings, however, the issue is that I have yet to have them get my order correct (and I order online so there is no excuse). Tonight they forgot my wings which was part of an online coupon, last time they forgot several sauces which would not be so bad if you did not have to pay extra for them, before that they did not even bother cutting the pizza.
I have never had any issues with the food, but there attention to detail is sorely lacking. They are also far from prompt with there deliveries. As such I only rarely order from here.

Worst pizza from the worst pizza hut ever. Seriously, I’ve never been so disappointed in a pizza. I don’t know how you guys like this crap. I will concede though, on the few occasions that I’ve ordered wings they were pretty good.

Tonight I ordered a pizza at 8:15 with an order confirmation stating delivery time would be 9:46. At 10:15, I called the store to find out where my pizza was and sat on the phone for 20 mins before someone actually answered. Response I got was «we only have one driver», girl on phone continued to carry on a conversation with someone on the other end rather than offering any new suggested delivery time and asked me if I wanted to cancel the order. There were no apologies. No one else is open at this point that I would order from and they have already processed my payment. Mind you I still have no pizza and it’s 10:42. It’s a Monday night. You should anticipate Pizza delivery because football is on at the least.
As a customer I feel like this girl that answered the phone did not one listen or give two fucking shits to my complaint. Especially since she carried on additional conversation about her personal cell phone while I was on the phone.
ADD ON.: I just called back and fortunately got the manager. after hours. He was extremely professional and candid about his challenges this evening. He made it right even though I had not asked for him to do so.

i don’t come here for the pizza. i come here for WING STREET! for some reason, it does not show up in the search, so the business might want to add that this isn’t just pizza hut. i get my order to go and not delivery, but that’s because i’m a do it yourself kind of girl. i have ordered both in person and over the phone and had satisfactory results when i pick them up. they do have a few tables inside to eat at. it’s a small place and fortunately doesn’t seem to get that busy if you are looking to eat there. they do not have a bathroom there, so it can be an issue as wing eating is messy and there is no sink to wash up.
for some darn reason, i am addicted to these wings. z wings is the only other place that has come close to wing addiction. yes, they ARE smaller than wings you get in many places, BUT THE BREADING IS SO GOOD! that is what makes it– the breading. i don’t think i would like them otherwise if they didnt have the breading. i have gotten medium buffalo, which is very tasty and lemon pepper. i actually like these better than wing factory down the street, go figure. my friends shake their heads and think it’s bizarre.
never had the pizza so i can’t comment on that.

I ordered a Pepsi and got a Mountain Dew like they were just trying to get rid of them. The delivery guy said he would come back with a Pepsi if I didn’t want the MD, but it would be at least an hour… really? I ordered extra sauce and there was hardly any sauce on the whole pie at all. Also one of my toppings was mushrooms, but there were maybe 3 mushrooms on the whole pizza. Sucks I just moved to this place and now I can’t even count on Pizza Hut…

This store needs some serious help. They are clearly understaffed, as you can tell when you *try* to call, and have no manners whatsoever…

this place gets 5 stars because it was the only place i could reasonably drive to during the snowpacolypse. not only were they open, but the lady that works there was genuinely concerned about my drive home from the store. kudos to them for keeping me alive whilst snowed in!

So, I ordered with my card and they input it as cash. The driver delivered the pizza to my house. I told them I didn’t have cash and they took the pizza back. They drove all the way and they took the pizza back. I’ll never be ordering from this pizza hut ever again. And I should have eaten it.

Really good and fresh pizza…15min personal pan and ready as promised! Definitely come back for lunch!

I mean cmon… its PIZZA HUT. By far my favorite pizza chain. This location is not far from my house and although the service isn’t spectacular or anything my order is ready when I pick it up and THUS FAR (knocks on wood) they haven’t messed up any of our pizzas.
Anyone notice that pizza is the only thing that has DECREASED in cost over the years? I’m not complaining though. =)
Coupons. BOX. Leftovers. What’s not to love?

Awful. Last night was my first and last experience with them. The pizza looked, and tasted, old. It provided quite the stomach ache. Worst stuffed crust pizza I’ve ever had. Stick with Papa John’s or Dominos… I would never use them again.

I ordered pizza from this location on the last day of my vacation and had it delivered to my hotel room. The pizza was slightly undercooked but other then that it was just your basic pizza hut pizza. It was hot and was delivered just a few minutes after the estimated arival time was that was given to me when I ordered online.

Man this brings back memories. I used to work down the street from this Pizza Hut for nearly six years and got used to eating here once or twice a week, as most the other fast food places nearby are a letdown (isn’t all fast food?). This is one of those delivery/​carryout locations only, you could eat inside if you don’t mind standing and washing it down with a 2liter drink, but that kind of sucks. Good sized parking lot for a small place, and the pizza is as good as any other Pizza Hut, a big greasy but tasty.
My favorite thing about this location though, when I worked close by I would just call in my order in to go pick up, the manager would answer and say the typical «thank you for calling… this is…» but he had a very heavy accent, African sounding, and had a weird name too, so it really sounded like his name was «Chlamydia», which is not correct and really mean, but it was funny to me and my co-​workers. So once a week I’d announce «I’m going to call Chlamydia», which meant I was ordering a pizza if anyone wanted anything. It got to where I’d call and just say my name, hang up, and he’d have my usual order ready for me in 15 minutes. Good times.

Its pizza hut. I call them, they make a reasonably stand-​up pizza and they even put cheese inside the crust when I ask. Solid!
Don’t listen to the other person who reviewed this pizza hut, starting with «I should remember I don’t like pizza.» That’s like an acrophobe reviewing bungie jumping.

I should remember I don’t like pizza. But I’m a sucker for a gimmick, so I sometimes forget. The gimmick is $ 10, any crust, size, or toppings. Oops, they forgot to mention there’s an up charge for stuffed crust. Or that if you order pan stuffed crust the cheese stuffing won’t actually be in the crust! What?
Oh, and beef-​topping — gross. Not ground beef more like rejected sausage. My cat wouldn’t eat it, seriously. I offered her some. She batted at it and walked away.
The pizza itself seemed freshly made. Not that great. Try Zucca (for pizza, not zucchini) or Fellinis. They’re both pretty good for pies.