Jimmy John’s

I ordered delivery on a Sunday night while finishing up some homework.
The online ordering was quite easy. I decided to deviate from my usual hunter club and go with the #8 Billy Club, which was a mistake.
Delivery was really really fast, I’d say no more than 10 minutes from the time I submitted it. In all fairness, the store is literally right down the street from me, so I would hope it’s pretty quick. I really should be less lazy and get the sandwich myself next time.
The Billy club was roast beef and ham. The sandwich was put together nicely, but I felt pretty skimpy on the meat. There wasn’t more than a couple of slices of ham, and the roast beef had quite a lot of fat on it in some parts. I added almost extra everything including sprouts, hot peppers, oregano and tomato. They completely omitted the peppers which was disappointing. Not a bad sandwich, but I think I’ll stick to the hunter’s club that has a full ¼lb of meat.
After tax, tip and delivery fee my sandwich was over $ 11. I think I’ll just walk and get it next time to save a few dollars.

Not very fast. Been 20 minutes. Normally less than 10 in Phoenix, which is about 30x as large. When you order they just tell you «as fast as we can». Every JJ in any other city tells you X minutes. Disappointed.

I love Jimmy John’s; it’s a staple for me, but today I ordered and it was terrible. I made a delayed order so it got here on my lunch break. I turned my phone on a few minutes before the time it was supposed to be ready by. The guy called right at 11, the desired time. He seemed disinterested on the phone and mumbled. I went down to meet him and he was just kind of standing there looking distracted. I walked up and he handed me the bag with barely a word. I signed and confirmed his tip. He took the ticket back from me, mumbled a word or two, turned around and trudged down the stairs. He let out this long, depressed/​annoyed sigh as he exited. No ‘thank you’ or ‘have a good day.’ I had no missed calls but there’s a chance he had been trying to call me when my phone was off and was pissed cuz he had other orders, but the delivery was for 11 and his call was right on time. You’d swear he’d just gotten dumped. I’d had him before without much issue. I know fast food work sucks, but… dude… The drivers are usually great to passable. This was very out of character for either campus location.
I opened the bag and they had not included the expensive-​ass chips I ordered. This is when I knew there was gonna be a phone call. I called to complain and they took the chips off the bill. I hope it went without saying to remove the tip. The girl was helpful considering they were probably busy. I got the right sandwich, but it didn’t taste nearly as good as usual. In hindsight, the lettuce may have been discolored in a not-​so-​fresh kinda way. I now have a stomach ache and it was almost definitely the sandwich. I still plan to order from there often, but this was crazy. The only reason this is 2 stars and not 1 is because this is out of character. I’ve never once called a restaurant to complain before this, so you know it was bad. I take my Jimmy John’s very seriously.
Some napkins would be a nice regular addition too.

This if my favorite JJ’s in town. Staff always on top of their game. I usually stop in on my way to work at least once. With limited time before I have to clock in they normally have me in and out within 90 seconds. I also live about a mile away. Once I ordered for delivery on a –15 January afternoon. Not only was my food at my house in 9 minutes but also delivered on a bicycle. Thats some hardcore s**t right there. Keep it up JJ’s!

The delivery is fast and consistently good. Online ordering is great.
It’s annoying they don’t give you napkins which is why no five star for me. When I’m home it’s not a big deal but sitting in my office it really takes away from the convenience factor and I get that I can ask them but 1) should I really have to? and 2) even when I’ve done that in the past they forget them.
I think it’s kind of a joke they don’t give napkins by default honestly especially for delivery.
Having said that I still order from here all the time so why would they change?

I am from nevada so when it was raining of course I didn’t want to leave my room. So, I ordered Jimmy Johns. They are supposed to be really fast so I started a timer when I hung up from placing my order. I am about a mile from the store and from the moment I hung up the phone until the moment the driver was at my door was 20 minutes. A little slow but the sandwich was amazing. I ordered a complicated sandwich and am very happy that it is all correct. Bread tasted great and everything was fresh.

They SUCK! Ordered a sandwich, got everything wrong, the bread and chips. Called and explain3d, they didint apologize or anything. 20 Minutes later, they arrive at my door with a new sandwich and chips. She then asked for the old order back. Well it was gone and she left. Terrible service because that sandwich was going to waste. Terrible customer service!!!

Turkey sandwich are great here and they make it super quickly. Its much better than subway although that is not saying much nowadays.

We are on an Amtrak train from Carbondale to Chicago, as I type, and we couldn’t bring ourselves to eat the snack car gruel.
We were scheduled to arrive in Champaign at 6:50, and we called ahead to place a delivery order for two sandwiches. We expected them to tell us to get lost, but the guy who took our order didn’t skip a beat. Even when we were 10 minutes late, the delivery guy wasn’t that annoyed. Who would have guessed you could get food delivery on a train?!
We’re now stopped at the Gilman Amtrak station and just finished our sandwiches. Thanks, JJ. You saved us from rail dysentery.

Called from marketplace mall area… When i told the girl on the phone, she said that I was serviced by a different location and that they were closed. Then she hung up on me without as much as a goodbye. Wow… No effort to satisfy a customer at all.

Awesome place. Great manners, and REALLY fast.

I know Jimmy John’s is all about «super freaky fast» service, but their manners are also pretty freaky. I’m usually sympathetic to unmotivated or cranky employees (after all, there’s nothing glamorous about working at a fast food place). Unfortunately, the college kids who work here are particularly resentful – and they don’t mind taking it out on your sandwich.
I came in by myself to pick up dinner for friends. When I tried to place my order, the girl working the register (who was obviously new) struggled to punch in each item. No one seemed interested in helping her, even though 4 other people stood behind the counter. She finally started yelling at them… still, they just stared blankly at the cold cuts in front of them (maybe they were stoned?).
After they made and wrapped my subs, they placed them on the counter in front of me. I asked if they could bag them since it would be awkward to carry all those sandwiches on my own. One employee pointed to a stack of paper bags and told me I could bag them myself, if I wanted.
The sandwiches are all just variations on a theme: meat of choice, watery mayo, tomatoes, a modest smear of avocado, and too much shredded iceberg lettuce. The taste is much improved if you add their tasty hot peppers, but I very rarely crave a Jimmy John’s sandwich.
For fast food sandwiches, I vote Subway. The only benefit of Jimmy John’s is that they deliver.