Popeyes

I’ve only been there twice and they have yet to get the order right. The second time I really wanted the Cajun fries but they gave me some nasty looking rice. I live too far away to go back and have them fix it, but they should be able to READ THEIR OWN ORDER BOARD. They ask US if it’s correct, but can’t manage to give the right product. The (mild) chicken is okay, but the breading was so hard it hurt my teeth biting into it. Needless to say… I’M NOT GOING BACK THERE… I like the CRISPY CHICKEN A FEW BLOCKS AWAY on Bradley much MUCH better anyway.

I had a really good experience yesterday. Regina and her c o workers were awesome from the time I came in to the time I left (I dined in). I’m from Chicago so I’m immune to rude employees, but this great experience made me and my partners day… Thanks guys #give them a raise pleaseeeee

I’ve eaten here several times since Popeye’s opened in Champaign. My favorites are the spicy chicken and red beans and rice. However. I went there yesterday to eat at about 1 PM, and as usual the counter person was very personable. I ordered a two piece spicy/​white, red beans and rice and a jalapeño, paid $ 7.44 with tax. I picked up my food and poured some sweet tea into my cup at the counter. Went to where you pick up napkins, and there were none… in a fried chicken place! I asked for some at the counter and they gave me a few. Sat down at my table and had a swig of tea. It was unsweetened, even though the urn was marked «sweet tea.» Went back to the counter and asked for some sweetener. Back at the table I looked at the two pieces of chicken. The wing looked like it was taken from a Cornish hen. I know there are large wings to be had from wholesalers, because most Chinese restaurants serve them. So I took the two bites from the wing, and started on the breast. It was very good, as usual, and a was fair sized portion. No problem with the beans and rice, either. There is a real problem with the biscuits. Whatever type of oil or margarine they use to brush the tops and bottoms has a pronounced artificial odor and taste, making the biscuit very unappetizing. As was leaving someone was refilling the napkin dispenser. The management needs to tighten things up around there, and Popeye needs to find some chickens that don’t have stunted wings. There were two Popeye places in Champaign several years ago. Maybe they closed up because of these same problems.

Employees are fun. Good spirits. Helpful. Great food. Clean and great background music. Will be back.

First and last time here. I went through the drive through and ordered a fish Po’Boy with mashed potatoes and a sweet tea. They asked me to pull forward and they would bring it out to me. Bottom line is they never brought it out. After waiting 10 minutes and watching numerous cars get their orders I went inside to ask for my money back. When I walked in they were putting together a 7 piece chicken for the current person in the drive through. The noticed me and handed me the bag. I asked them if I ordered something wrong because it took so long to get a simple fish sandwich/​They said no, they had not turned their over on? They did offer me a pie for my trouble but I said no and left.
When I got back to the office the fish was cold! I didn’t even get a hot sandwich. It was $ 8 which is totally a rip off. I am never going back here.
Sweet Tea — way too sweet!
Fish sandwich — cold and fishy
Mashed potatoes — Pretty good.

Been here 10 – 15 times, usually drive-​thru. 95% of time the food is good. 50% of time they forget my dipping sauce. 1 time they forgot my fries. 1 time they forgot I had pulled forward to wait for tenders. That day I got my food 30 minutes from the time on the receipt. They gave me 2 extra tenders as compensation. At this point they owe me 15 mardi gras mustards and 20 minutes of my life back.

Popeye’s is Popeye’s. No matter where it is, Cali or Illinois, it will taste the same. Drive thru service is okay. Most of the time i have to make it a point to tell them to get me MORE honey AND hot sauce. If I did not emphasize on the word MORE and AND enough, i will either get 1 – 2 honey packets and 1 hot sauce or 1 honey n no hot sauce or nothing at all. One time i asked for both and the staff told me that it’s already in there. Came home and there’s not a single honey OR hot sauce. If i could rate this place based on their service, I would give them a 2. But luckily, i still love Popeye’s chicken.

Went to Popeyes for the first time today and was quite impressed with their chicken tenders and sides. The service was good, restaurant was clean, and manager came out to the lobby and asked how our food was and if we needed anything. The Cajun music also made it fun and jazzy.
No complaints by any means from me.

Food was good. The gentleman and young lady helping us was very nice. We tried calling in for pick up but they refused to do an over the phone order and that was ok. When we were waiting for our food the woman doing the drive thru orders was VERY rude. She would make rude comments about us trying to call our order in and wouldn’t stop. It took everything in me to not come unglued. I will NEVER go to that place again. She should loose her job.

Best fried chicken in champaign! *information on Unilocal is wrong that it shows «closed» now but I’m actually having food here.

Possibly the worst food I have ever eaten! The coleslaw was lukewarm and too creamy, the chicken was way too crispy and there was hardly any ‘meat’ to the chicken, and the biscuit looked like it had been swimming face-​down in a pool of butter. And then the cashier didn’t give me my change; I had to tell her what my total was and the amount Of change I should get. Save your money or go to KFC! I honestly don’t understand the appeal of this place. Never again!

Avoid this place at all costs. They were out of almost all sides, chicken was coming back from other guest raw. run by amateurs
The manager really didn’t care and the counter register person was nice but unapologetic for all the issue. We got a refund and went to browns chicken where they actually wanted our business. Browns was out of coleslaw but promptly made a fresh batch.

I’m so glade you’re back. JUST LOVE THAT CHICKEN. Have to go there at least twice aweek. So good.

Racist remarks at its finest
Bad management, waited at the window for the cashier to show up. Wait a good five minutes and was asked «what did you order?» I was offended when I heard through the window «the chinks order didn’t go through.» well have a good day. Management for this company sure can’t be civil like.

I am giving this 2 stars because the biscuits were good. I don’t normally eat fast food and chicken at that, but I had noticed that this place was super busy all the time so I thought we would give it a go.
My wife went out to get the food. She waited 25 min in line which is understandable since they where busy. We ordered for for 5 people and spent roughly $ 55 dollars on food which isn’t all that bad.
When she got home she noticed they didn’t put her food in the bag everyone else’s was in the bag but hers. So she tried to call 2 times to see what they could do or there policy and what not. No answer. So she drove back to the place and told them the situation.
The manager said she had to bring all the food back so she could check the bags which we had eaten most of it by this point. My wife was furious and just asked for the money back on her meal and they insisted they needed to check the bags.
My wife went home crammed all the food eaten in the bag and took it to the store. The manager then dumped it on the floor and sifted through it. She then refunded her meal. This was pretty much the worst experience from a fast food place we have ever had period.

I recently went back a couple of times out of convenience. The chicken is ok. Shrimp is ok. The fries and cat fish were pretty good. The biscuits had good flavour but were a little denser than I like.
According to my receipt, I ordered at 2:36. I was asked to pull forward, no problem but annoying. at 2:56 I finally went in to get my money back. One cashier told me it had only been 10 minutes not 20 so I showed her the time on the receipt. She just walked away.
Another asked the manager if she could give me my money back AND the food which had apparently been sitting on the counter for who knows how long. The manager said no to the food but did, grudgingly from the look on his face, return my money. I had already told the cashier I didn’t want the food anymore anyway.
Bottom line, I have had their chicken at other locations and it was good. I will not be returning to this location. One cashier seemed customer oriented, one was rude after being caught in a lie, and the manager didn’t even talk to me. No, I’m sorry. Nothing. He got the money, handed it to the cashier who handed it to me.
With management like that, this place is doomed.

I had never eaten at Popeyes, and to be honest while I like fried chicken and the like, I’ve had so much bad, soggy fried chicken I tend to not get too excited about it. But, once the lines had finally died down around this new location, I decided to give it a go.
I’ve only gone at lunch time, when they are at their busiest. But I’ve been amazed at how good their food is. The staff is nice enough. Let’s hope that keeps up! They moved customers through the drive thru pretty quickly, too.
But the chicken tenders I got were just amazing. Crispy, not greasy and with just the right amount of heat. I also enjoyed their Cajun fries. I drizzled honey on them as a recommended by a friend and that was a great combo. On another visit I tried their mashed potatoes with Cajun gravy and enjoyed that as well. If there is any negative, it’s that with their Cajun flavors, I would have liked things to be a bit spicier, but I realize this is fast food and they spice it up to appeal to the most people.
I can’t compare it with other locations, but I will say the coating on the chicken tenders (I got the spicy kind) is better than any other fried chicken joint in town from what I’ve had.

Food at big chains doesn’t change too much but the service does.
These people are not the friendliest and they don’t have much patience.