Residence Inn Champaign

I am so pleased with the customer service at this location! I’m planning an extended stay for work training and they are certainly making me feel happy I choose their hotel! If you want 100% customer service I would recommend this hotel!
…now that I am here I even more so stand behind my 5 stars give this hotel your business! Free breakfast with the most adorable women that will go out of her way for my 4:30 am coffee. Perfect to grab a a little something for the road! Plus free happy hour after my long day with beverages and apps! My soak in their hot tub after work was perfectly followed by some wine and their lobby fire place! The staff is fab and the hotel is clean!
Xoxo thanks for making my time away from home the best it can be!

Not only do I compose reviews like a lot of others on here, I frequently read them. That is a factor that makes an impact where I want to stay. I was going to be in the area for a night and wanted a good night rest and saw that it’s a new building and the pictures of the rooms drew me in as well as the other positive reviews. The hotel staff is friendly and attentive to our needs. The rooms are clean and spacious and the bed was definitely comfortable. The bathroom is big and well lit. Think bright and inviting! The walk in shower is nice and water pressure is a delight. The pool is decent sized, warm and clean. The amenities in the store after-​hours were good enough to please the pickiest person, that being myself. The complimentary breakfast was actually, pretty good, better than most that I’ve had from staying at other hotels. The gentleman working in the breakfast area was friendly to oblige more food despite the time being later than their usual operating ours. I really appreciated that aspect. The fare was typical with scrambled eggs, sausage, onions and peppers, cereals, make your own waffles, pancakes. We were still in the area the following night and I did contemplate staying there again to catch up on some rest and relaxation. I can’t recommend this hotel enough if you are in the area. I do have one minor complaint/​quibble and that is the mention of a recycle bin in each room. There was a little placard on the desk that had mentioned this option. I looked all around the room only to not be able to locate one. Ok no problem. so I speak to housekeeping in the morning and she had less of an idea what I was talking about. I don’t point blame to this location, but since it was mentioned on a card in the room, it should be an option.

This hotel has so much potential because it is a brand new hotel. The design is modern and new. The reason I am rating it 1 star is because it is filthy. The man who checked me in was nice, apologized and explained they have had a lot of turnover in the cleaning staff. It doesn’t matter to me though I just want a clean hotel room. My room is filthy. The surfaces of the desk have sticky rings of food and drink on them. On the surfaces not covered with food there is a thick layer of dust. The floor has old food crumbs, spare change and mud on it. It looks like it hasn’t been vacuumed in days. The bedding for the pull out sofa was used and stuffed into the top shelf of the closet. (Usually you have clean washed and folded bedding inside a zipped plastic bag). There was old food left in the refrigerator. The dishes put away in the cabinets clearly haven’t been washed before being put away. Literally, this place is so dirty it’s disgusting.

Stayed at this place for about 5 days and loved it! It’s a very clean comtemporary place. The rooms are designed to be super functional. The breakfast is amazing, the staff is friendly and the pool is well maintained. The kitchen area is super clean and equipped with a stove, oven, microwave, dishwasher, dish soap, paper towel, sponge, dishes, cutlery essentially everything one can ask for! All in all a pleasant experience and would highly recommend it!

Very nice hotel. The room was spacious and the bed was very comfortable.
Nice and friendly staff.

This is my second stay at this location and the service was even better this time. Emmit at the desk was great! The management here obviously cares about the associates they hire as he genuinely appears to thrive on a great customer experience and ultimately the company he works for! I would recommend this hotel to everyone whether it is a short or long stay.

This was me and my daughter’s second visit to the Champaign, IL area but my first stay at the Residence Inn. Again I said my FIRST stay at this Residence Inn but it most definitely won’t be my last. I knew I would be arriving in the area well before the normal check-​in time so I called ahead that morning to ask about an early check-​in. The phone was answered by Ashley who assured me that early check-​in would be no problem… We arrived and check-​in was a breeze (Ashely was still on duty)…Our rooms were VERY spacious and immaculate! I was a bit worried about noise from above because our rooms were on the second floor but it was very quiet. Every staff member that we encountered was extra nice and all I can say is without a doubt this will be the place that I stay from now on when I’m in Champaign!

Excellent comfortable rooms, beds, work station, etc. This hotel provides great comfort at an affordable price. I stay at many Residence Inns and this one is my favorite in Illinois.

Very nice hotel. We experienced incredible service from Ashley at the front desk and the whole team here was working very hard during the 2013 «Polar Vortex» winter storm… checking on guests, helping folks that stopped in for various needs, offering assistance. Impressive facility… with great staff morale. Whenever I’m in the area next… I will be staying here.

I just checked in and already i LOVE, LOVE, LOVE this hotel. Beautiful, simply beautiful. The whole room rivals an upscale NY studio apartments. I will never stay at another hotel if MRI is near.

There’s one thing that should matter more than anything else at a hotel: did you get a good night’s sleep? Yes. Yes, I did. This Residence Inn opened just over a month before my stay. It’s a lovely looking hotel. I arrived after 11 p.m. and was greeted by probably the most professional and courteous desk staffer I’ve ever dealt with. He was fast, polite, friendly, and just a pleasure to deal with. In no time at all, I was checked-​in and into my room.
Across the hall was a loud group of what sounded like high-​pitched voices, so I’ll say young-​ins! The desk clerked called me to ensure my room was okay and everything was set for my wake up call (never had that service of checking before). I told him some kids were having a good time across the way. In minutes he was upstairs with two fresh keys and walking me down the hall to an upgraded room, apologizing for the noise and inconvenience. Wow. I was impressed. I was just letting him know that some kids were having a good time, but a little noisy for other guests.
The room upgrade was fantastic. It was silent at that end of the hall, and I got a great night’s sleep, which was vital given how busy the following day would prove to be. Had I been staying more than 1 night, I would have been very comfortable in either of the rooms I saw. The Residence Inn Champaign is my new go to hotel and where I will stay in the future. Kudos!