Toys R US

I have a baby registry here due to a friend’s recommendation because of the money back policy. The first time we went was on a weekend and everything was okay (besides the woman spelling everything incorrectly on my registry so I had to come back to fix) but we went on a weekday to finish up and it was awful. We had our travel system picked after much research/​trial. The registry sales person took it ypon themselves to try to talk us into another system for over an hour. We wasted all the time we had on that and got nothing else done. I walked away feeling really bothered by the dude and upset he’d wasted my time. I haven’t stepped for back in the store and don’t really want to. Get control of your registry people champaign toys r us! Help only if asked and get stuff right the first time!

Store review:
We came by the store to check out the inventory and were pleasantly surprise that it is just like any other TRU. It appears that it may be difficult to use coupons here, but I have never used one that is not a TRU coupon before. Prices are somewhat higher than online, but if you are looking for a present for a kid this is your one stop shop.
Pros: large selection of toys
Cons: higher than average prices
Hidden deals:
Sign up for a TRU credit card to earn cash back on purchases

I can’t stand this place… or maybe the corporation. The past three visits there, I’ve gone in to get the latest Disney movie WITH a coupon. First off, they never have the latest releases in a nice display… they’re hidden amongst other movies. If you want the Blu-​ray… Forget it, that’s in another part of the store.
«You have a coupon to buy „Peter Pan“?? Well Ma’am, if you read the fine print, it expired yesterday… or your coupon is smudged from your printer and we can’t scan it… and if you read the SUPER FINE print, it says that it’s not valid for Disney items (amongst 300 other brands)»
«You have a coupon on your phone? Sorry Ma’am, you have to print it up and bring it to us so we can scan the barcode (which is in perfect resolution on your phone screen) and just throw it in the garbage.»
«Target AND Walmart are selling „Little Mermaid“ for a lower price? Well Ma’am, you have to bring the ad in to us»
«You have the ad on your phone? That doesn’t count Ma’am… you need to print it out, bring it in, and then we’ll tell you that Toys R Us doesn’t price match»
«Ma’am, we are out of stock on the Bluray of Planes… and yes ma’am, we’re aware that the coupon for your movie ends tomorrow (even though the movie came out yesterday), and we’re out of stock and no, we don’t offer rainchecks. We can’t sell you the movie if we don’t have it»
UGGGGH!!! Damn you Toys R Us!!! Damn you!!! No matter what coupon I have, it is never just a smooth transaction!!!

you sell the best toys. you are aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawssomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee.

They recently did a remodel of their store and it looks better and has more flow. I still can’t find anything though.
Come with coupons or you’ll be paying a lot for things you can find at a consignment shop.

Great customer service, out of stock, ordered what we needed on the spot with free shipping

Newly remodeled and service is friendly and available. They don’t price match. I was told they will only price match their own webiste.