Banker Insulation

Banker insulation in Chandler is not the company to have your insulation work done. They are a pathetic company with unexperienced installers. I personally know a former employee and have heard the horror stories first hand. If you don’t believe this post, do your homework … The stories are out there. Protect yourself and your home and contact a company with more experienced workers to get your job done correctly. When getting an install question installer as to his/​her experience. Educate yourself online Briefly and ask ???‘s You could potentially save 1000’s.

I have been an advocate of Banker Insulation since 2007 when they did some insulation work for my Garage in Surprise. Did a great job and couldn’t be happier. In 2011, they did it again to our home in Goodyear. Great job again. Decided to use them at our business location in Goodyear, why wouldn’t we. The actual job of removing the old insulation and installing the new looks great. But prior to the insulation job, we had the epoxy floors done so keeping them nice was critical. The sales manager suggested some boots for the lift so that the lift didn’t cause issues with the floor. Sounds great to me. After the job was done, the floors were scraped and scratched and it did not look like either of the lifts had any boots on them. I do not know how they got scraped up, whether is what the lifts supports, staples on the floors and turning on them, I really don’t care what did it. I just wanted them to be exactly how they were. Come to find out, that boots/​diapers are for the bottom of the lifts, not for the tires, so that the lifts do not leak oil on the floors. That was not made known until after we were trying to come to problem solving answer. My $ 10,000+ epoxy floors don’t look like $ 10,000+ floors any longer. They would rather say that it was not their fault when no one else is in the shop while they are working then keep a continued customer happy. $ 750 out of a $ 6000+ invoice, It is really sad. Am I an advocate now? I can’t. If they come back and offer to fix the floor, I would say that they did the right thing and would become an advocate for them again.

Half-​house remodel. New construction. Called Banker got a great quote. They showed up on time prep’d it right and even noticed some things that needed to fixed before they blew in the product. Blew it in, did more than quoted. Swept and cleaned it all up before they left. Would recommend these guys!
The trick to any work done is to treat the people right the second they come to your house. Say hello, ask their names, offer water etc. Don’t assume you are king, you are paying them so they serve you. Treat people with a little respect and they will do right by you. Arrogance on a homeowners part gets you nowhere!
Love these guys!

Banker insulation had the most professional and knowledgeable staff! They re-​insulated my home in a timely manner and were so helpful in helping me figure out what I needed to know. Thanks to Banker Insulation, my energy bills are now lower! I’m so happy with their service!

I had a bid done and after a couple weeks I called back to have the work done, and the person that did the bid wasn’t there any more. (should have been a red flag). So I was told to call another person. I called and left a message, I hear back from him a week later… he told me they would honor the bid but would need a faxed copy of it, it being 2010 I asked if I could email him the original bid that was EMAILED TO ME? He said that he didn’t have email so no, I would need to fax it like it was 1993. I did that and didn’t hear back form him… and didn’t hear back from him… finally I called and left a message again, and I didn’t hear back from him. FINALLY, after calling twice I cot a hold of him… He said, he would have the installation people give me a call. They did and set an appointment. The day before the appointment, I got a call from a Baker secretary asking for my credit card information…? I asked why and she explained that they were going to need to have it to pay for the insulation, i asked if we would pay when the work was done? She said, no it works better if they take my credit card… So i agreed BUT stressed the fact that I did not what to be changed for work that was not done yet… as you can probably guess, they went a head a charged my card. I called and asked why they ran my card… she explained that it was company policy. I talked to another sales guy who said there was nothing he could do… I left a message for «Mr. Fax» and still have not heard back.
The next day I get a call 3 hours before the appointment saying that they are at our house ready to do the insulation. I explain that the appointment is in 3 hours and that no one will be there until the allotted time, as it was a APPOINTMENT. He is a little miffed because he was about to get out early for the day but instead has to go and pick his nose for 3 hours…
Over all Banker was a disaster… I would not recommend using them to put insulation in a dog house.