Classy Closets

Excellent quality and customer service!!!
I’ve worked with Charity on designing our laundry room and when she came by to collect measurements she explained all the different options available to me which allowed me to have a clear understanding of exactly what I would be getting along with the time frame for delivery/​install. She had a great understanding of my vision and sent me over the drawing and quote within 24 hours! I absolutely love it and would recommend Classy Closets and her to all my friends and family. She has done numerous projects for my family already and everything she touches comes out stunning!

They did and excellent job! I designed the closet, then went over everything carefully with Cristin and double check measurements. It was as perfect as perfect can be! I used CC once before in Fountain Hills, and would recommend them to anyone looking for a great closet!

Through a silent auction I won a newly designed closet (for a fee).
Turned my credit into a new master bathroom cabinet and it was like getting a brand new beautiful bathroom. The transformation was amazing!
So much so we decided to re-​do every cabinet in our home. I can’t wait for the kitchen and 2 additional bathrooms to be re-​faced and get brand new doors and drawer fronts.
We would highly recommend them due to price and quality of product.

We had a horrible experience and I will never use Classy Closets again! We moved into a house that had two closets done by them already, so we decided to continue the work with them. Long story short, they couldn’t get the order correct and it took so many phone calls. There was a complete lack of communication and professionalism. They misplaced the agreed upon, and signed, drawing and the crew didn’t show up as scheduled TWICE. When we rescheduled, they showed up with the wrong drawing and wrong materials. It took FOUR tries for them to get it right and then we STILL didn’t have everything we were supposed to. On top of it, they installed a hamper and didn’t drill it into studs and it fell off the wall. We were so very frustrated, we didn’t even bother to call them and have them fix it. We decided to do it ourselves. The men that do the installation had excellent customer service but didn’t have the correct communication from the person that sold the job and the office. The office and the process is completely unprofessional. Choose another company no matter what!

Save yourself a headache and go to California Closets!
I first started out with Charity until she went out of town, I was asked to wait until she got back. Told them I prefer not to wait and if there was another person that could help me, they put me in touch with Robert until he then went out of town, unexpectedly, for a week. I was then asked to wait, said no way! They put me back in touch with Charity. Fine. I had to send her over the design because she apparently didn’t have it saved. Ok. We went back and forth on design, I finally just scanned over the design from California Closets and asked her to duplicate with their price. She only sent price. I then asked her to submit to me her final drawing with qoute to confirm accuracy. This is where I’m upset. She replied back «I’ll get it over in the next few days» WHAT?! Does a few days mean 3or??? Bottom line is you have to BEG this company to take your money!
By the way the difference between California Closets and Classy Closets was $ 328.00, it was the same exact specs and the only difference is the installation itself, which happens to be better with California Closets as it turns out. I’m gladly paying 328 more for a more professional company and better instalation! You should do the same!

Charity Huston is an amazing, customer-​focused rep. She did my master closet and now has also designed my laundry room. When something didn’t turn out as I expected, she was on it same day to get it replaced. I highly recommend asking for Charity when you go to Classy Closets

We received proposals from several of the top companies. Frankly the people that came to give us an estimate were not particular competent on how to design closets. That is except for one company classy closets and specifically Pete E. No need to call anybody else just call Pete. He helped us think through how to get the best space out of many closets in our new home and provided terrific suggestions. Installation went smoothly and quality is great.

I love love love Classy Closets. We have 4 closets and 2 offices they did out of the Scottsdale Store. Fawn was our designer and she did a awesome job. I just went in today to reconfigure some shelves in my daughters very small closet. I’m still shocked how much I can get in there with the way it was configured. They came as promised and the installers were so nice and did a great job.

I had a great experience with Classy Closets! I had my master closet completed on Friday. The results were exactly what I expected. The installation was on time, the installers were efficient and extremely tidy. I love the way it looks and amazed and the improved use of space.

Extremely disappointed in their customer service. The sales representative, Carrie Dixon, was very slow and getting a quote, over 2.5 weeks and is even worse when it comes to responding to emails and follow up. As a customer, we feel like we are begging her to spend our $ 16,000 to remodel our closet. There’s too much competition to settle for poor customer service. I wouldn’t waste my time giving this company a call or getting a quote. Unbelievable! I’m still shaking my head.

Contacted Classy Closets for a quote, they came out and said they would have my quote within 48 hours. Two weeks later I contacted the salesman and after a number of excuses he said I would have a quote in less than 24 hour. 2 weeks latter no quote. They wasted my time waiting for their quote.

We recently used Classy Closets to update our kitchen and a bathroom counter with Cambria (engineered granite). Classy Closets was one of a few local places that sold this particular brand of stone (which we felt was the only engineered stone that looked like real granite). Overall they did a great job and the kitchen now looks completely upgraded. They even took the extra time with layout to ensure we were able to also redo our guest bathroom with the «leftover» parts of the slab.
My only complaint is that I felt they should have been better about communication overall — I ended up having to call them multiple times to figure out exactly what time someone would be at our house.

We had a master bath remodel and from Carl (my initial contact/​designer) to Jeff the job manager, we had a wonderful experience. All were especially attentive to our wants/​needs and most importantly were responsive to questions/​calls. We selected all materials and they installed beautifully.
We are most pleased with our experience and would highly recommend for small to large projects.
If we decide to pursue other upgrades to baths, kitchen, we will use Classy Closets.

We had an extensive remodeling job carried out on our new home and needed to have the master closet redesigned to maximize storage space. Additionally, we also needed a custom desk for our home office and finally, a large, wall to wall, floor to ceiling bookshelf as well.
Pete, our salesman/​designer came out and listened carefully to our needs and took extensive measurements of the areas where the custom items were to be built. He then submitted to us a detailed bid which included drawings and specs for each of the items we wanted. After carefully comparing Classy Closets bids with their 3 other competitors (also we carefully read online customer reviews from various sites), we chose Classy Closets. Well done Pete!
Kenna, the Ring Master/​Scheduler pulled it all together for us and scheduled (unfortunately, due to a delay with our contractor, had to reschedule the bookshelf twice. Kenna, thanks so much for being so fluid and getting Collin scheduled to come back out for my bookshelf!) the install.
There were two teams of installers, one for our Master Closet and bookcase and one for our custom office desk/​wall unit and they were all extremely professional and friendly which was much appreciated.
I especially want to thank our installer Collin for coming out to our place three times. He is a true professional (takes great pride in his work and has a fantastic work ethic) and all around great guy and is one of the reasons why Classy Closets will always have our business. Thanks Collin buddy!

Wow! This place is not only the best eye candy for anyone addicted to organizing their stuff in a fashionable and individual way, but he people that work there were friendly, and knew their stuff. I have an odd shaped closet and they had not hesitations of how and what we could do to make it work for me. I would totally go back there when I buy my next home. Worth every penny.

These folks are worthless. We stopped by their design office and got the promise that Jeff Gaylord will call to look at our bath room. After a week he did not call. I called him and he promised to show up. He never called or showed up. I called again today and got the same runaround. I will never recommend them to any one.

We have seen the Classy Closets products in other homes and called for an estimate. Kerri met us at the showroom and was very informative. Like another reviewer’s experience, she was thoughtful of price and gave us several options that put us in control of the price. When she came to our house to measure, she had professional plans of our kitchen drawn based on the photos we provided. She made some excellent suggestions, gave us detailed information about the process of building and installing, and the expected timeline. We look forward to working with her more in the future.

Don’t bother, you don’t get what you pay for!

I had Pete the representative from Classy Closets come out to my house and do a drawing and give me a quote. He was very professional and gave us a couple of new ideas that we didn’t even think of. We had new garage cabinets, office closet and office cabinets installed. The installers were very professional and did the job RIGHT. I was impressed with Classy Closets and will always recommend them. The only thing was that there was a 4 week waiting list to have all my projects done which only took them 2 days. Either way I would wait again because of the experience I had with them.
Great Job Classy Closets!
Thanks again Pete and the installers.

Thanks to Jamie and the team at Classy Closets, my boyfriend and I have a beautiful, clutter-​free closet. And, no drama in our house about clothes laying around where they shouldn’t be! :)
Everything from getting a quote, the actual install, and the customer service follow-​up to a minor issue I had was splendid.
A bar /​shelf was installed over the cover of our network center /​home server. Thankfully, Classy Closets promptly sent Jamie back out BEFORE we moved into our new home to remove it.