We started off well. We got a one time yard clean up and landscape lighting replaced — This went very well. After which the service gradually went bad. As it turns out the service is farmed out to another crew and I was never told about this. When I called to cancel my service with«Desert Landscape and Pools», they did not return my call/email nor did they have the courtesy to take care of the closing of the account. I was asked to call the people doing my yard and close out my account myself. I wont use them again.
Logan I.
Évaluation du lieu : 1 Chandler, AZ
Very disappointed in this company! We thought they were going to be a good company to work with as the owner is very nice, personable and seemed very attentive. Turns out, they’re like many out there that do what they can to get your business and then it all goes to… Well you know! Time to start over and find someone who truly wants our business.
G I.
Évaluation du lieu : 1 Chandler, AZ
Not sure how this company holds an A+ rating with the bbb. I’ve had nothing but problems since day one. I will say the yard clean up went well but when I contracted for monthly service, they failed. They didn’t trim the shrubs per our agreement and when I called to inform them so they could come back and correct the situation. …I was ignored. No response period. So two weeks later i get ahold of them and they said they would not return to address the issues until next week. Needless to say… I fired them.
Sue M.
Évaluation du lieu : 1 Haledon, NJ
AWFULEXPERIENCE with the owner Louie Maldonado and the work that was done in my yard. Paid $ 3,550.00 for 200 sq ft. of fake grass surrounded by all rocks. Within a few months, noticed alot of weeds growing.(I had asked about tarp under the rocks before the work was started as the other half of my yard with rocks has tarp under it) He did not put anything under the rocks. Phone call to tell him my problem in the yard and they returned and sprayed«weed killer» after I pulled all the weeds myself. Within days I had double the amount of weeds. Called back and suggested he fix the problem. Arguing occurred and we agreed on me paying $ 170.00 for them to pull back the rocks and lay down tarp —(I shouldn’t have had to pay anything!!!) Within days the far side of the yard next to side of house and several areas throughout the yard had ALOT of weeds growing again. Looked for tarp and couldn’t find ANY! Called Louie and expressed my concern that his guys did not cover all of the areas. He wanted more money to fix it! I said, NO! He took attitude with me, said he will give me back my $ 170.00 and said«try to get it fixed for cheaper» and hung up on me. I texted him, «please send me back my $ 170.00». He replied ok. Posted on BBB my first complaint and he got notice of it. Called me and said if I don’t take it off, he will not refund my $ 170.00. I did NOT remove the review. I am Highly Disgusted with how he treated me as a customer. I would never recommend his company to anyone.
Josephine S.
Évaluation du lieu : 5 South Bend, IN
We just loved Louie. He has started some work for us and he like family. I’m so excited to work with Louie. He the man! Knows he plants. Patient with all our questions. His work is amazing.