Five Guys Burgers and Fries

C and I were in the neighborhood and thought we’d stop in for dinner. We’ve been to Five Guy’s before but not this location. There are some immediate pluses. They have free peanuts. They have the Coke Freestyle machine. (The most awesome creation since sliced bread. Which by the way was invented by Otto Rohwedder in the early 1900’s.) But I digress,
This location is in a strip center that is mostly «food» places. Burritos, Sandwiches, Chinese Food, Yogurt, Soups etc… Plus, all Five Guy’s feel the same so there’s nothing really new here. If you’re interested in the interior, just check out the photo’s.
When C and I got there, the place was pretty busy. The open tables were clean so we didn’t have any trouble finding a place to sit. As mentioned in other reviews, you get a number. LISTEN for it to be called. The music can be a bit distracting although C had no trouble hearing our number when it was called.
C got his usual at ANY burger place; Little Cheeseburger ($ 4.49) with extra extra extra extra pickles. I guess the 4 X Extra didn’t mean much. There were 9 pickles all together. So I guess there are 5 pickles normally and they toss in one more for every extra. No Bueno. For the price, there should have been half a jar of pickles under the bun. The patty was seasoned nicely, cooked right and tasted fine according to C.
I ordered the Cheeseburger ($ 6.19). Like C’s, my patty was seasoned nice, cooked correctly and the flavor was good. The stuff I added on also tasted fine. But for the money, why bother. The «other» place to the east on the other side of the freeway can give me the same thing for less. Yes, granted Five Guys has a few things that they don’t, like grilled mushrooms and a couple sauces. But if you don’t get grilled mushrooms or any of the sauces, then what are you paying for?
C and I also got a Regular Fries ($ 3.29). These are some tasty fries but again, pricey considering what’s down the street. We also each had a regular drink ($ 1.99 ea). Gotta love the Freestyle machine. While it is my favorite thing around, it’s not worth the $ 5 or $ 6 extra dollars to come here just for that.
The staff that we interacted with was fine. The food was fine. The prices are HIGH. 3 Stars.

I could live on 5 guys fries! I live the food, in general, but the fries are my favorite. Being raised in Canada, I love that there is vinegar available! Keep it up! Thanks!

Yikes, talk about expensive fast food. No combo meals here. Everything is sold separately, so I spent $ 21. on 2 people w/​out dessert. This is just another greasy burger joint. No big deal. Still sticking with In n Out.

A few things I want to outline about my experience here. First of all I don’t understand why it’s $ 11 for a tiny burger fries and a drink. Think about it for the same quality you could go to InnOut or even Chilis and be in a real restaurant. I asked a question to the cashier who acted like she couldn’t understand. Or I should say I got a big huh. More like stop bothering me.
Then I get rushed to place the order. I’m watching her right now do it to the next guy to come in. Then I said wait don’t you have more than one size. She says you ordered a double. No I didn’t I didn’t say double. I did not. If I did I didn’t want that so I made her start over. I guess it was my fault that I wasn’t clear on what I wanted to order. It would be nice to have a little help and not be rushed.
The next thing to bother me is she goes from the register to the grill and starts cooking. Okay so that might be why I was getting rushed to place my order because she might be the cook. I watched her melt the cheese on a dirty grill and then put it on the burger. I’m just glad she used gloves on her hands after she was handling the money. But why is the grill so dirty. Clean that thing between orders.
Also I note that on a friday before 1pm I was the only person in the place. So I’m obviously not the only person with issues with this store.
I’m not sure if it’s the fancy coke machine they have in there. But the diet coke was undrinkable. I have noticed this issue a few other times on these new high tech machine. Maybe they are too high tech for restaurants to run properly. It’s really gross drinking soda that has no flavor. Let me add for the $ 11 I spent for a fast food burger I expect the drink to taste perfect. I remember back in the day when a burger was something you got at McDonalds for $ 299 the soda always wasted great.
Now lets talk about the fries. does anyone actually think they taste good. They are hot. Obviously they are fresh. But they have no flavor. I tasted a little salt but it’s weird I never had a bland french fry.
This is not my first time here. IT’s been a while I just forgot how much I didn’t like it.

Still some of the best burgers and fries in America. But this store is a bit below standard. It was messy, tables not clean. The food took forever, though the guy did apologize for it. The staff was great, unlike Hertz. I’d go back but not out of my way.

I wish I could give this place a better review. Although the workers were quite friendly, both orders that we made were messed up. Don’t get me wrong, though, the place does look fairly nice, and there is outdoor seating. Better luck next time?

The owner commented on someone saying it was too loud, saying to let them know next time.
«The next time you’re in, remember to mention that the music is too loud and we can go ahead and turn it down slightly»
*slightly*!!! Dude you don’t get it. It is painfully unacceptably loud. Some customers are miserable and your staff will get hearing damage. 85 decibels or more you lose hearing. .. not now, but in future.
This is like someone complaining about a flies and saying «we will reduce the number of flies slightly».

If you’ve been to a Five Guys, or a burger joint in general, you know what to expect here. The service is reasonably fast, and the burgers are delicious. They have big crates of peanuts to snack on while you wait, and the staff is friendly.
I’m giving them three stars because there’s nothing exceptional going on here. A lot of people freak out about these burger joints that have spread in the past few years, but they’re all very similar, and they’re all pretty good. Wake me up when somebody does something new.
PRO TIP: After you order, they give you a number. Use your ears, and listen for them to call that number, which will indicate when your food is ready. You’d be amazed at how many people I see just wander around without their food while the staff calls their number over and over again. If you weren’t hungry, you shouldn’t have come here!

Wish it wasn’t so bad for me! Best fast food burger place by far! Excellent real French fries… Burgers are delicious!

Would Never Go Here Or Recommend. We Went in to eat for the first time and while reviewing the menu I asked «are the hotdogs all beef ?!?» the employee’s reply in a very condescending manner was «that’s what Kosher means !!!» Rather than getting into an argument with this young man about the actual definition of «kosher» I decided to take my money elsewhere !!! Customer Service is an important element of any dining situation and this place has NONE !!!

I love five guys burgers, this is my favorite one so far. Staff are super cool and funny, and the place are super clean.

Okay, generally good food and pleasant service overall.
Tonight it was not that.
No baskets for the peanuts in either of the boxes. I asked if they had any and they eventually put some in one of the boxes.
Order placed was slow in delivery.
Three orders came in after the order I placed, with minutes in between, and I watched them get called and leave the building well before my order was ready.
My order: one (1) small burger, plain, and one cheeseburger with catsup, mushrooms, grilled onion, jalapenos and one medium french fry.
In case you hadn’t heard before, they are known for their large fry orders.
I got home to a small fry and my receipt shows i did pay for the medium size which is supposed to be enough for 2 — 3 people.
I also asked for nutrition information at the same time I was placing my order and the person taking my order showed me a card with what comes ON the sandwiches but was unsuccessful finding one so she asked another guy (the manager?!) behind the counter. While he’s scavenging to find one she walks to the other register to help another customer. Not once does he acknowledge me or say anything to me about never seeing them in the store but he is digging around at the front counter just like she had done.
I ask if I can just pay for my order and that It’ll be okay if they can put the brochure with my burgers to go. He completes the payment transaction and then promptly disappears to the back room.
So now I’ve waited for my order I ask again about the nutrition information brochure because there’s nothing there. Guy (manager?!) once again disappears to scavenge for one, without saying a thing like «ill be right back, i couldnt find one, maybe look online»…, –nothing. A girl follows him into the back room after I ask IF they actually have them or am I standing just around waiting for the fries get cold. She returns a few minutes later to tell me they don’t have any.
The other questions i asked of the two that were at the counter went in one ear and out the other. They looked at me as if to acknowledge my question but turned and walked back to pull napkins. I was surprised to the point of shaking my head and laughing at the situation.
FWIW, I picked up son and hubbies food here and got myself a sandwich at Jimmy Johns. Had much better service there too.
Oh yeah Five Guys, way to represent.

Not a regular burger eater, but ate at my first Five Guys in Colorado and ate here and had the same experience. Loved the burger fully loaded, and the fries are so flippin good and more than you could ever eat. The Chandler place employees were really cheerful and singing as they worked. You know they’re happy.

Food still yummy but wait on web order was ridiculous. They totally forgot I was there. My burger was cold when I got home which is annoying bc I paid 7.00 for it. My fries were hot but with a soggy burger… not worth it.
May need to venture out to smash burger.

$ 14 for a burger, fries, and a coke and let me tell you it was worth it! I ordered the Bacon Jalapeño Cheeseburger and I’ve had it several times before at other locations but none like this! The burger was cooked to perfection, they didn’t skimp on the fries, and oh did I say the burger was cooked perfectly? Glad I work nearby because I’ll be stopping in a lot more often.

Cheese burger and a soda…$ 10 bucks… YIKES!!!
Cheese burger was meh at best. Wildly over priced and not worth the cost.
They have one of those soda machines with a gazillion choices. That was ok.

We had a craving for Five Guys on Wednesday 7÷23÷2014. Since we plan a visit to Costco nearby, we revisited this Five Guys location. Our arrival was around 12:30 PM as the lunch hour rush was dying down.
First impression of this location is it’s always clean and orderly. Our orders were taken with a warning on the large fries – there would be a lot for two people – that’s what we wanted! One of the things we like is the burgers have a order number on them to avoid getting the wrong one from your order. Mine was #2, clearly visible in the photo – a double bacon cheese burger that is a meal in itself!
The French fries are another matter all together. When our order was packed, another full scoop of fries were placed on top! This fries were ONLY $ 4.99 for the really large size and again, a meal in it self. Dinner would not take place today as our lunch will last all day and night!
The restrooms are clean with no issues. A worker does wipe the tables off on a regular basis. Any floor spills are cleaned up — all great signs of an owner who manages his restaurant above others.

I have had Five Guys a few times now at various locations and I have only been moderately impressed. Stopped in here a couple of days ago and it was okay. If I had to choose between In N Out and Five Guys, it would be In N Out hands down. Service was good, cashier was polite and prompt. I ordered a cheeseburger with a little cajun fry. The cajun fry’s are good and they do set Five Guys apart from other burger shops but I think if you are a burger shop, you must do both burgers and fry’s equally as good.
My burger was okay. It was not bad by any means but it was not great. I ordered it with jalapenos and A1 which was different but a good flavor combo. Overall decent experience. I wouldn’t count it out completely but I would’t go out of my way to go back.

This review is mainly based off of the employee (possibly manager?) by the name of Shane. I have never seen anybody so happy at work (especially at a restaurant). Shane was so helpful and had a friendly demeanor, he was even singing along with his co-​workers while he worked. He was working his butt off and making sure the flow of orders and food was flowing smoothly. His genuine concern about how he could make our experience even better was outstanding. I really wish there was more people like him here!
Oh, the food was pretty good too, ha!

Five guys offers a basic selection of burgers, sandwiches, and hot dogs, with a plethora of toppings to choose from, free of charge! You can choose between a two patty burger (The regular size), or the «little» one patty size. Fries can either be plain or tasty Cajun style.
I went with a «little» bacon cheeseburger. Don’t let the moniker fool you– there is nothing little about this burger! It was a sizable portion of beef, with fresh, tasty ingredients. We also split a medium size order of Cajun fries.
I went with «all the way» minus mayo, and added jalapeño. «All the way» means basic ingredients you would typically find in your burger, outlined in black on the menu board. Such ingredients include mustard, ketchup, lettuce, pickles, tomato, grilled onion, grilled mushroom, and mayo. The more non-​traditional toppings are outlined in red on the menu board, and include jalapeño, relish, and A1 sauce.
Service was fast and friendly, and my burger and fries were made in no time.
The burger was nicely grilled, and the veggies were fresh and crisp. Even the jalapeño was fresh and thinly sliced. It packed a punch! The bacon was the equivalent of 1 strip on the burger, which was cooked nice and crisp. The grilled onions were a nice addition, but if you order them on your burger don’t expect a lot of caramelized flavor on them since they’ll taste a little more steamed than grilled.
The fries were delicious. The Cajun spice mix dusting them were a good addition. The medium size is a good size if you are sharing with someone.
The drink fountain is the cool «create your own» soda machine, with a multitude in diet and regular options. Orange flavored mello yello? Lime ginger ale? Vanilla diet barqs? Yes please!
Plus, any place that plays The Ramones in their restaurant is A-​OK in my book!