Leasures Designer Portraits

My girlfriend and I did a photo shoot with Scott and Ryan the other day and these guys are awesome! The best words I can use to describe this team are KNOWLEDGEABLE, FRIENDLY and PROFESSIONAL. They knew exactly what to do and say, as well as exactly how we needed to move, or sit, etc. to get the perfect desired look without coming across as pushy. I would highly recommend these guys to anyone that is looking to have a great photo session with a skilled team that knows exactly what they are doing. Great job guys!

I LOVE this studio. Their photography is top notch, I’ve had family portraits done twice and even had my dogs photographed in their Fall scene. Everyone is super friendly and knowledgeable, the photographers make you feel at home and have you laughing throughout your session. If you want to be proud of the finished product and work with great people this is the place for you, they will work with you so you get exactly what you want!

I was impressed with the professionalism and attention to detail when I got my professional headshots done at Leasures Designer portraits. Even though they specialize in family portraits, all my individual pics came out beautifully. There were a few consultation appointments during the process to make sure everything was on track. I’ll use them again in a hearbeat if I ever need more headshots done.

I called this studio in early March looking for an appointment for my son who was a Senior in High School. I spoke with a lady who made the appointment. I would like to point out that when I asked her for directions on how to get the studio, she told me she couldn’t give me directions. I think that’s when I became concerned about the professionalism of this business. She told me she would email the address, and I simply asked which would be quicker, taking the 60 or the 202 loop, she told me she had no idea.
When I called back and told her I had not received an email with the directions, she promptly told me that she didn’t know what the problem was, that they had been sent at least twice. Maybe I had given the wrong email address? She had a tone that implied I was the problem, perhaps I didn’t check my junk mail etc. I told her I was in transit and asked if she could just give the address over the phone because I needed them to get the appointment.
The photographer was fine, he seemed generally capable but the Photoshopping on the actual photos was harsh and my son looked unnatural. He also had about 4 poses he generally worked with and I wasn’t given a choice of location, I was told to come to a private home and all of the pictures were taken in a retention basin type park and a backyard. Not much room for creativity, he’s generally leaning against a tree is every shot.
I later scheduled my visit to see the completed photos and I was introduced to Sonia. I told her that I needed one promptly because I planned to create an announcement. She told me it would be $ 50 to email one of the photos. She gave me a paper printout of the photos I chose to work with and I called her a few days later asking for one of the pictures. I didn’t hear back from her so I called again the next day and finally I told Olivia that all I needed at that time was the picture for the announcement. Again an email never surfaced. I called back again and she said she had sent it, we checked my email and she read back my correct email. I called back again and told her again, no email. She then checked my email internally and realized it had been input incorrectly.
The combination of all of these events are shared just so you are aware of how ineffectual this team operates. Alone they are minor inconveniences but I was disappointed by the lack of professionalism and then the following events occurred.
After I brought the pictures of my son, standing by the tree in a variety of ways home we all decided that there was maybe one photo we would be willing to use. I didn’t need a $ 500 package (the least expensive). I began my phone calls waiting for Sonia to return a call. after several days she eventually called back and told me I would need to come into the studio and pick my package, I told her it wouldn’t be necessary to come back, and when she bothered to finally call me back I was out and not near the photos so I couldn’t let her know which one I was interested in using. I told her I would call her back, and she sounded rather frustrated that I wasn’t willing to make another appointment.
Again I called every other day for another week, and no return call. On May 6^th, 2 weeks out from graduation I decided that I needed to get the photo since I wanted to have one for an easle at his graduation. I called and again, Olivia was rather bothered that I wanted to speak with Sonia, and Sonia hung up on me while I was waiting to speak with her. I quickly called back and Olivia told me I hung up on her, she said I hung up too soon. I had reached my tolerance level with this company.
I told them that I would be posting a negative review on line and that I wanted to speak to the owner of the company. They informed me that the owner was out and if I wanted my money back I could have it after I paid $ 100 for the photo I received, not $ 50 as originally told to me. Sonia told me her husband almost died and that I was intolerant. If those 2 events seem irrelevant to my issue, I would agree. I will agree with her on one point and that was that I was not tolerant anymore.
I am really shocked by the level of unprofessional attitudes and demeanor at this studio. There are plenty of options available for photographers in the Phoenix area and I will be looking for an independent photographer in the future.

This is the studio that my orthodontist, Dr. Bryan Garner, recommends his patients to get their post-​braces pictures taken at. I went there, not knowing what to expect, and came out a happy girl. I had Trent as my photographer and he was very friendly, quite funny, and made me feel relaxed and comfortable during my photo session. We took several different poses and used different backgrounds throughout the session.
I went back the following week to view my pictures and there was only ONE really weird picture, which Sonia eliminated from my choices with the click of a mouse. They show you your proofs via computer and onto a screen on the wall. Pretty cool I thought.
The ONLY drawback I have is the prices for pictures. I really was hoping to do a package of portraits but it costs way too much. One picture alone, no matter what size, is $ 89! It can get pricey doing multiple ones, so I just went with my free 8×10 I get to display in Dr. Garner’s office.
The good thing is they do keep your proofs on file in case you decide to order some later on, which I may do eventually. We’ll see.

This is the default studio for senior portraits at several schools. So we made an appointment (and paid the sitting fee).
The photographer was nice. He managed to get some good smiles, and so some good shots. We had to come back a week later to see the results. Overall they were good.
Then comes the ordering process. Prices are quite high. Not sure they are worth the extra cost compared to other studios. I mean really really pricey. Just a basic portrait package is in the hundreds. If you want anything extra (canvas, etc) it’s MANY hundreds. It is literally 10x the cost of Walmart (though you have to provide your own photos there, and Walmart is Walmart… quality is not assured).
I would say their pricing here is 2x what it should be, when you consider the multiple poses and the photographer’s time (over an hour). I think part of it is that they know they «got ya» with senior portraits.
If I had it to do again I would probably investigate other studios and their pricing policies. Senior portraits are important, but this was really painful.
My star rating is mostly for the photographer. If he were «average» I would probably rate this two stars, but he was very good at getting the subject to relax.

We have used Leasures Portraits for numerous photo shoots. We love their seasonal options, including the Bunny Pictures and the Fall Pumpkin Patch. If you have kids — this studio is a must! The staff is creative, friendly and patient.