Silvertree Dental

Went to Dr. Koerperick’s, Silvertree Dental office in Chandler based on high Unilocal reviews. Unfortunately my experience was similar to another person’s, who left his review based on his visit at Dr. Koerperick’s Raintree Dental location in Scottsdale. After getting an appointment with this Chandler office, my expectation was to get basic exam and regular cleaning that was advertised for 45 dollars without dental insurance. My mistake was to tell them that I do in fact have a good dental insurance. Lindsey was performing my exam. Taking X-​Rays at every possible angle of almost every single tooth individually. After unnecessary overexposure of X-​Rays, Dr. Koerperick took over to exam my teeth, which btw are in excellent condition, only with some minor tartar buildup. Dr. Koerperick proceeded to inform me that he would like to perform deep cleaning on my teeth on TWO separate visits. (Inconvenient much?!) Also adding that it would cost me over 200 dollars out of pocket, AFTER my dental insurance will be built to a max. At this point I’m speechless. I have two annual, preventable, free of charge, dental cleanings on my dental insurance plan, and yet I’m in situation where this guy wants me to pay for deep cleaning over 200 dollars out of pocket on two separate visits, AND on top of that overcharge my insurance balance. I requested him to perform just basic cleaning, to which Dr. Koerperick replied that he would only perform deep cleaning on my teeth. So there I was, sitting in that dental chair thinking that this is probably one of the worst dentist scams I have ever experienced. Not only I was x-​rayed to probably Fukushima level with their stupid exam, I also didn’t even get a basic dental cleaning performed. Because I was also honest about having dental insurance, they were «nice» enough to charge my dental insurance for 150 dollars for my radiation exam visit and on top of that basically blackmailing me to agree to their overpriced, two separate deep cleaning visits or not getting any cleaning at all. Oh, and do you want that free teeth whitening kit that they advertise you will get after your first exam?! You wish. Only after you pay them for their overpriced deep cleaning of course. Needless to say that at that point I was ready to get the heck out of there. That visit was just waist of my time and money. Unfortunately Dr. Koerperick is a «perfectly good representative» of that stereotypical image of dental industry, that is only after their patients money and their dental insurance plans. It seems like Dr. Koerperick has developed a good money making plan by convincing every new patient to agree on performing deep cleaning. Dr. Koerperick might come across as being detailed perfectionist, who will only perform ‘thorough deep cleaning or no cleaning at all’, but he’s apparently also a perfectionist at doing thorough deep cleaning on patient’s money and their insurance plan’s.

Great office, glad I found it. I can already tell I’ll be a patient here for a long time. I really like the people and all the technology.

I went in today for a new patient exam Dr. Koerperick and his staff were so friendly and were great at answering all the questions I had about my treatment and insurance. I have never had a more comprehensive exam before. I would recommend this place to everyone. I look forward to my next visit!

The staff at Silvertree dental is wonderful. Lindsey did a great job explaining my insurance to me. The office is very clean and modern. They have all the high tech gadgets you could expect at a dental office. I highly recommend.