Smashburger

The food is good (when they get the order right) but I am dumbfounded that during the lunch rush hour with 15 people in line, there is ONE cashier.

Best Smashburger location I’ve ever been to, throughout AZ. GM was nice as can be, going above and beyond. Burger was the best I’ve had from Smashburger, extremely well made and timely!!!

Great food, clean place, you couldn’t ask for much more, oh and friendly staff! I came in and forgot my wallet, even though I was cranky the held the order while I could run home. My daughter and wife went back because I wasn’t feeling good, they gave them the order and even gave them a discount. I have been back many times now, and love it!

Tried this location a second time. Was even worse than the first time. Food is overpriced and service not up to standards. Had a cheeseburger bun ice cold as well as cold fries. Basket set up under the heating lamp for several minutes while the 3 upfront employees screwed around doing nothing. Won’t be back to many other better hamburger options at about half the cost.

We have had multiple positive experiences at this location. It’s small but it is well-​maintained and the food is good! The entire family enjoys their meals here and it’s good that there are some healthier options. The staff we’ve encountered here have always been friendly and helpful. No complaints.

Not happy with to go shakes. Let the cashier know, her, «Have a good day».
See my pictures.

Smashburger: their never frozen beef patties are smashed with a press for 10 seconds to allow the grill portion to caramelize, thus sealing in the juices and allowing them to percolate within. This is their claim to fame. Supposedly this method provides a superior tasty patty as compared to all other «fast food» hamburger chains. Food is ordered at a main counter, you are give a number, and then the food is delivered to your table usually in less than five minutes.
Upon entering the facility, we were quickly greeted and rushed into ordering. Upon ordering I realized why the rush. There are a bevy of options including bread, toppings, multiple sides and even desserts. Ordering takes some time and the line can grow quickly. I ordered the Create Your Own Hamburger with the egg bun, lettuce, tomato, mayo, mustard, jalapeño, and pepper jack cheese. The sides were french fries and haystack onions. For desert we split a hand-​spun peppermint shake.
The burger patty itself is the first thing you notice when you bite into the surprisingly delicate bun and toppings. It is not a drippy, thick, two handed burger. Definitely fresh tasting, caramelized, juicy flavor, but not the best burger I have ever had. I was still hungry after the burger, a bit unusual. The fresh fries were neither good nor bad. The haystack onions were kind of greasy, clumped up in bunches and also just ok. The seasonal peppermint shake was served in a solid, heavy glass shake cup and tasty as a shake should be.
I would come back here to try other items on the menu so I can see why this os one of the fastest food chains in America. After this meal, however, I can only speculate…

I had the classic burger with no cheese and no pickles. Regular sized which I believe is 4 ounces of beef. It was a very good hamburger. My dad and I went there and ordered our food to go.
Unfortunately the people who were working there we’re not really quick with our to go order and it got kind of cold by the time we got home. I noticed the bags just sitting there and they weren’t calling my name.
My dad also got a classic burger which he enjoyed and we ordered an avocado club burger for my mom which she said was very good.
We were not very impressed with the fries or the onion rings. Onion strings actually. They were very soggy and cold. None of us cared for the dipping sauce.
I would say the hamburgers were a solid four stars, but combined with the slowness of the to go order and how are bags of food just sat there without anyone calling our names, I have to give them three stars.
I would go back, but I would dine in to avoid cold french fries and cold onion strings.

Burgers are great. Shake was really watery tonight. And the kid’s hotdog was terrible.

This is our first time in this location and I will never be back. The place is filthy, I mean almost too dirty to stay and eat. There are only 6 customers here. It took forever to take our order cuz the 2 guys that were workers were playing around on a computer and ignored us standing there. I specifically asked if they were still open because it appeared we were bothering them. He said, no, we’re open til 10pm, «we’re just tired».
My food came out wrong and didn’t taste good and I’m just done!
GROSS!

Tonight was our first Smashburger. Everyone liked the buns they use and we all liked the fries because they reminded us of Feddy’s fries which we. The burgers were good, I liked the leaf lettuce, red onion, red ripe tomatoes and kosher pickles on the original, makes the burger have a fresh taste. We ordered some fried pickles which were good too. Everything is a la carte but the kids meals are a little combo at least ;)

Salty burger pattie instantly ruined my meal. They do not have a fresh made taste either. The fries and shakes are good though.

This Smashburger does it well. They have friendly employees and the establishment is kept clean.
I was helped by a gentleman named Corey who was great. The food came out hot and tasted amazing!
The only thing I found to be disappointing is that if you start to place your order before putting in your phone number for Smashpoints you will not receive credit, even if you haven’t paid yet. Glad I know now. I will be back.

It’s a pretty good burger and the customer service is great, but they did mess up my last order! Also, I asked for a fried egg on my burger and the egg was a tad over cooked! I like my yolk just a tad runny and my egg was cooked firm. The fries are awesome though!

For a fast food burger, this is my go to place. Order the onion strings and put a healthy bundle on top of your burger!

Burgers: YES! Shakes: NO!
It was a Friday at lunch time. Dining room is not super big so be prepared to get your food to go or battle for a seat.
I had the black bean burger and the smash fries. Amazing! The burger was packed with flavor for a vegetarian option. The fries are seasoned with garlic, olive oil and rosemary. Deeee-​licious. Priced better than Five Guys.
My buddy and I decided to take shakes to go back to work with us. They ended up being the equivalent of a runny, melted DQ Blizzard. Not thick, not delicious, definitely not worth $ 4.
I might go back for the burgers, but steer clear of the shakes. I felt like they skimped on the ice cream and flooded the cup with milk to save time or money and left annoyed.

Not sure how healthy it is for you but dang is it good! Smashed it! Best name ever gets them five stars.
Ordered the chicken burger and the piece of chicken was way bigger than the bun, which I love because usually the bun overwhelms the chicken.
Chicken was tender and crispy and great touch with the Frank’s hot red sauce.
Good vibes inside, young and energetic yet Professional staff.
Do it!

Yum yum yum. Aside from Tacos lol Burgers are one of my favorites.
It was my first time trying Smash Burger and I’m hooked. I ordered the BBQ Bacon and it was simple yet perfectly executed. Nothing crazy which is what makes a great burger in my book.
Now while the burger was great my favorite part of the meal was the String Fries. Can I get an AMEN! They were crispy and well seasoned. What more could I ask for.
Can’t wait to go back and try something else along with a shake.

We love smashburger. That being said, if this were our first visit to a smashburger we would never go back. I had to ask for hot sauce two times and never got it. We ordered two burgers and they came out, one wrong. We told them and they took it back. What we did get (mine) had the wrong fries and they were so greasy that they were gross. Twenty minutes later we asked again and they said «oops sorry we will make it now». Got it about 15 minutes later. By then I was long done my meal. They said «sorry here is a free coupon to make up for it» and it was a buy an entrée get a free side coupon. Wow. No one seemed to care about anything there. We won’t be back even though it is the closest one to us.

At first, I was excited about a brand new smash burger opening up in Chandler… but unfortunately we end up walking out disappointed.
First off, almost all tables there were not picked up when we walked in. We literally had to ask the cashier finding someone to pick up at least one table for us to sit in. Then, they ran out of folks in the general area. I had to, again, ask for a folk at the cashier. Kind of annoying.
I ordered a avocado burger and the beef was a bit overcook. As for the Oreo milk shake… it was decent but water down.
I will come back here again to try something else. I understand that it was a busy day when we came in. Hopefully it will improve next time we come back.