The Old Spaghetti Factory

We had my daughter’s graduation party there and they were AWESOME! Food was delicious. Service was great. Price very reasonable! Loved it would definitely recommend it highly!

We’ve only been here twice and we didn’t like it either time. Bjs and buffalo were both full at the bar so we took a risk and went here. The décor is atrocious! Walking in I felt like Gordon Ramsay walking into a failing restaurant. All chandeliers were old, dated, and ugly. They had red suede on the seats and some weird lady was singing Natasha bedingfeilds song unwritten with really undeserved applause. The «bartender» was running the bar, seating area, and patio! He was nice and friendly. But obviously strained. Within the 40 minutes we were there we were served one drink and had to wave down the waiter to pay. There was literally one other couple there at the bar. So get this, as we were leaving the hosts said bye and as I turned to thank her she was already giggling and chatting with her coworker. Terrible experience. Don’t go here. Never again. #disappointed

If you have a chance go from Sunday to Thursday when they have full course meal for $ 25. You get two glasses of wine, soup, appetizer, entrée, and dessert for this price. This is probably the best deal I have ever seen for a four course meal. The food here is great and in a great location (right across the Chandler Fashion Square and Harkins). Definitely my go to place for Italian in the East Valley.

Quick seating, service was average, food was bland. I’ll opt for another Italian restaurant next time.

We were promptly seated as they were not busy at all. We waited fifteen minutes and were never even greeted by a server. We left and went to the food court right across the way. Worst service ever. The hostess was too busy with her cellphone to even notice that we were leaving, 15 minutes after arriving.

Really really awesome dining experience here. I ordered the Angel Hair Pomodoro and left the cheese off so it was vegan. SO. GOOD. The fresh basil was the highlight, pasta was perfect, and that alone makes it 5 stars.
However … The best part of dinner aside from the food was our server, Alyssa. She was attentive, familiar with what was vegan on the menu (!!!) and always making sure our drinks were filled up. Definitely ask for her when you come! I will when I go back for sure. It’s always a good dining experience when the staff is as helpful and kind as the food is delicious.
This was an A+ experience. Very happy.

The sausage ravioli was two spicy wasn’t what I expected. and the cotton candy limeade drink had the smallest piece of cotton candy on it

Terrible service as I am here getting the 4 course meal for 2 and I can’t drink soda and water is terrible here so I ask for s strawberry lemonade and oh that doesn’t come with the the deal so I would have to pay for whole another drink instead of charging me a bit extra smh. This place is a joke and I will not be returning here. Very pissed off customer

Henry the bartender took good care of me. The thing I like about the OSF is it’s consistency. All the spaghetti was as I remember it. Plus, you get spumoni ice cream if you are a good boy!

This place is in a newer Building but, made to look old. That is the theme of OLD SPAGHETTI FACTORY. The light fixtures and Furniture and beautiful I have to say. It is really clean looking. I see no problem with the layout or décor.
The one thing that always gets to me here is the smell. There is the strangest smell in this place, and I smell it every time I come here. It is quite a turnoff I must say.
The staff is great even the hostesses.
They have indoor and Patio seating which you can take advantage of for just a small window here in AZ.
The food is decent. You get a lot of food for the price. The people that complain about the food should remember that it is a very reasonable place in price, it is clean and good service.
You really cannot beat it and if you have children, it is a screaming deal still.
Lots of parking in the huge lot surrounding the mall.

If you be a Pastafarian, this be the place for your scurvy butt to be getting to. The winches are fine. The rum is sweet and the pasta is blessed by his holy noodliness himself. Praise be to the FSM and this place of holy communion.
— R’Amen
Rev Jason E. Lee

I went here with a large party. The servers did a good job keeping up with everyone. The White Clam sauce was outstanding. Very good pasta. The Rich Meat sauce also was good. Bread service was average, as was the salad. I’m not a big pasta person, but this was a very good meal.

First time for us. The interior is very elegant and reminded me of the cheese cake factory.
Maybe the same corporation… who knows?
The staff is incredibly young… college young which did not match the overall theme of the place.
For 32.00…we had pasta and sauce, pasta and clam sauce, salad, soup, 2 spumoni ice cream, a coke and a cherry float.
Definitely a great deal with hot bread, soup or salad, entrée and dessert included in your entrée price.
No linguine !!! No way !!#!#&* !
My pasta and clam sauce was creamy and very good.
Their standard meat sauce is very thick, savory and rich. Very old school… which might turn off some people. Not light by any stretch. Not our style.
Service at 530 pm was questionable with our soup n salad coming with our entrees.
We will go back …

Should have just made something at home would have been better. The food is nothing special and the server we had didn’t stay hello she just opened with I’m the one in training. I gave it 2 stars because it was clean and you do get a scoop of ice cream at the end of your meal. All in all im glad I tried it because now I know not to ever go back.
Thanks but no Thanks

Pretty on the inside, fun to bring younger one’s with the train theme. I ordered the lasagna, was not very cheesy (where’s the fun in that?) or interesting, no special seasonings, tasted bland, and underwhelming. The bread was just bread, no special flavor, served with regular butter. The salad felt like something you would make at home, no special display, plain ingredients, no reason to come back. I hope their spaghetti has a lot more personality than what I ate. Overall the food felt boring. The staff was good though, and the décor was pretty, not fancy, but fun.

My first time here and we had a great time!
I am actually surprised by the poor reviews by a lot of ppl, I paid attention most of them because one visit and about specific waiters.
I think when you review a restaurant give them a poor rating just because you run into a bad waiter one time is a little bit funny.
We really enjoyed our food, we got the bread with cheese & marinara sauce and spaghetti with a meat sauce and they both were really good and above expectations.
The waitress was new and wasn’t very knowledgeable, but she really tried and was very very nice.
And wow the price? Everything for $ 24 plus tip??? It’s unbeatable!
I think all this people who rate a restaurant need to pay attention to how much they paying too!
To go to a restaurant who charges you $ 30 for two people and compares it to one who charges $ 100 and rate it as you paid the same is not right.
I really felt like the price & quality is above my expectations and by far!

One of the words in the name of this place correctly describes it and it isn’t «spaghetti». We came here for a wedding reception and were just kind of whelmed with the experience.
First off, lets call a spade a spade. This place is CHEAP. All their meals come with bread and a salad/​soup and spumoni ice cream for dessert for under $ 15. Their current special is a 4 course meal for 2 for $ 25 so they definitely have a target demographic.
The venue itself was nice and clean but there was a large wait at 7 PM so be early or be prepared to wait. We had a back room that was very large and could accommodate very large parties. The servers were nice but a bit inexperienced. I ordered a chardonnay, received a pinot nior. We were served by table and both times food was delivered (salad and entrée) someone at our table was left out and had to grab a server to get their meal.
We were offered 3 choices of of entrees. Mine was very bland, I had the fettuccine Alfredo which was low on taste and on sauce. The Boy got the Chicken Marsala which was a bit better, the side of Mizithra Spaghetti was to die for but the Marsala sauce tasted pre-​made and the chicken portion was small.
​This place is good if you are looking to eat on the cheap, if your in-​laws are in town, or if you are a High Schooler​going to Prom. Spend a little more $$$ and go to Rigatony’s instead.

I love the ambiance but I just can’t get passed the bland sauces… I had fettuccini Alfredo with Shrimp. Needs more garlic and taste!
Took my daughter for her special birthday dinner and they enjoyed the cotton candy drink!
Prices are about $ 12-​$ 25, so not too bad when it comes with bread, salad or soup & ice cream!

One word… Meh. This is definitely a chain restaurant. We came with a large group on Mother’s Day and they had plenty of room (even though we had reservations). The eating area was very clean, although the men’s restroom needed a bit of cleaning. It also has a very nice atmosphere.
The food was mediocre. We had the cheesey garlic bread for starters. It was ok. I ordered the Sicilian Meatballs with pasta and a side salad. The salad was one of the worst I have ever had. It looked old and was not green at all; the lettuce was white! On top of all that was way too much dressing. The Sicilian meatballs, pasta, and sauce were average, which is disappointing for a place called The Old Spaghetti Factory.
The service was great and our large group was taken care of well. This Unilocaler won’t be returning anytime soon.

We love Spaghetti Factory! The spaghetti with browned butter sauce and mizithra is absolutely fabulous! And the broccoli with mizithra — oh my! Simply delicious! Getting a scoop of ice cream or spumoni is always a nice treat.