US Post Office

Line always moves fast and I LOVE that the machine here is open ²⁴⁄₇. I think that means you can check PO boxes all the time too!

August in Phoenix, AZ and this post office doesn’t use air conditioning, really??? I assume this is a regular practice because each station for each of their workers had a industrial fan behind then permanently installed. It would be nice if this post office would provide the same comfort for their patrons, especially those who are 9 and a half months pregnant like myself. At the very least, they should post a sign at the door warning people about the lack of AC in the heat of summer. This is actually a real danger I would hope someone would take seriously.
My other complaint is the snails pace at which each of the workers seems to operate. Unfortunately these workers just perpetuate the stereotype that government workers are slow and lazy. While the stereotype is not true, these workers should really pick up the speed, provide faster services and get people out of the horribly hot post office before they pass out. I hope to never go to this post office again for the rest of my life. The post office on Carla Vista in Chandler provides much better service with AC.

I’ll admit, most USPS offices aren’t the greatest. MOST. that doesn’t apply to this location. Leslie Taylor went out of her way to make me happy and took the time to earn a satisfied customer for life.

This is the key left by the mail carrier for us to retrieve a package.
How much do you have to hate your job to give this key to someone?

I generally dont use anything but the self-​serve machine at post offices anymore. It is quicker for me than waiting in line.
With that said, I did go in December and had o go in the line due to shipping something internationally. I had the Customs Forms filled out and ready to go. I felt like, yeah I was on the ball and wouldn’t be that guy holding up the long Christmas line at the window. Wrong. I was that guy. The clerk told me that I had the wrong form and had me fill it out. Then as soon as I was done, she was like, why don’t you just use a different envelope and save yourself a lot of money, and we can use your original form?
Really? Why did we just figure this out? For granted she saved me a lot of money but I’m pretty sure she knew which one was going to be cheaper (one was Priority while the other was just a brown envelope) just by looking. I do appreciate the savings but it could have been more efficient.
Also, there was some discrepancy between the clerks on breaks. I guess someone was sent to break and the other person didn’t agree. Anyways, instead of just letting the issue go and discussing it elsewhere and at another time they kind of fought about it RIGHT there for the entire time I was at the counter. Not professional. C’mon ladies.

Avoid this location at all cost! Worst USPS u will ever encounter. Sloth-​like employees who loathe their job and seemingly life itself. Only one mail kiosk here and is not always operational. When functioning, u will stand and wait behind many confused and challenged individuals. Well worth driving another 10 miles in search of a different location or, better yet, another means of mailing your package altogether. You will pay more but thank me nonetheless.

It’s a post office. My first impression of the counter helpers was oh boy. But the gentleman who came through the Larry McFeally door was more than helpful and in good spirits. Fortunately it is close to home for me so I’m sure I will make a trip to this place more than just once.