YMCA Chandler/Gilbert Family

This Ymca is an amazing facility. The staff is friendly, helpful and you feel at home. The have a great area to bring your kids while you work out as well. There are always free events and opportunities to get more out of your membership than just the gym. I never thought I could love a gym this much. I train with both personal trainers as well and have seen huge improvements.

YMCA has a great volleyball program! Great coaches put so much hard work and effort into these kids! Excellent environment for all ages! I highly recommend thank so much!

Very friendly staff. Easy sign up. For my 13 yr old daughter and I, pay $ 63.
What does $ 63 get us?
Free weights
Cardio equipment
Group exercise class
Swimming pool
Basketball court
Great if your going to use it all but over priced if your not. Also they use the basketball court for youth basketball and volleyball practice so it’s not avl all the time.
The pool is rented out to Swim Neptune for their club practice but there are 3 lanes open for members.
Unlike other gyms, there are no trainers in the workout room so if you need help with a machine or need some advice, there are no professionals to ask.
The atmosphere is relaxed. Feels comfortable. Mostly families. You’ll see kids exercising too. They don’t goof off. They exercise, some put more effort in than others.
I don’t feel I get my monies worth so I put in my cancellation notice. They did not pressure me into staying and did not ask me a million questions. I simply filled out the form.

I love YMCAs and this one is no different. We come for the volleyball team, which I am happy with. Everyone gets to play, perfect for letting your kids test the waters without a big money or time commitment from a club. It seems that the kids 10 – 12 are a little more competitive in the volleyball teams which is good to see but 8 and under is all inclusive. The gym isn’t big enough to share with basketball recreation for those that like to play. The workout equipment is in good condition, my favorite YMCA is the Tempe location because they have TVs on most of the treadmills. The evening yoga and exercise classes seem well attended.

Fairly nice YMCA location. I’ve been visiting from out of town and didn’t know if I could use my Indy-​based membership while out here. I called ahead, and the guy I spoke with [a Hoosier native himself!] was friendly. I was a little confused upon arrival where the entrance was since there is no explicit sign that points you towards the main doors. I’ll have to bring my swimsuit next time since this location has a pool!
The front-​desk girls were nice, but seemed a little air-​headed, uninterested in their job. I assumed [my error] the girls would walk me around the Y since I’ve experienced that before at other Y’s, and I plan to visit the Valley quarterly per year. Not the case — I had to flat out ask one where the main workout area was after just being pointed in the general direction. Maybe I caught the two girls on their off-​day?

So I signed up, with the excited anticipation that my son and I could enjoy the pool and sign him up for swimming lessons. It’s very pricey to join. There is a $ 25 registration/​joining fee, with a monthly membership fee of $ 74, and the swimming lessons were a seperate charge. I They made me fill out paperwork, but never gave me a copy of it either.
I placed my son in for the month of July for swimming lessons, but they made it so the schedule ran from July12– August 2^nd (I think they intentionally run classes over months so it is more difficult to quit, then they can collect another month’s fees). Even on the last class of the swimming lesson, the teacher in charge of the class was confused about this scheduling and actually told me and another parent that there was no class that day. In which we both said, «No, it runs all the way till the first week of August.»
I placed my cancellation for membership on the 3^rd of August (right after the last day of swimming lessons), because I found SO MANY other affordable public Chandler pools that are 1. Bigger, 2. More affordable 3. And even had qualified lifeguards. (Chandler public pools only charge $ 1 per person for entrance, NOT $ 74/​month like the Y).
The Y said that it was too late for me to cancel the monthly charge since it was already processing. Bill (the rep at the time) said that «if it goes through, it goes through», in which I said «Well, can you atleast try to stop it?» Very uncaring and apathetic attitude. He said that I had to give them 30 days notice, in which I signed on the contract. which is my fault. so I’ll just have to wait and see if the fee goes through for the month.
So then I watched my credit card activity, and when it actually did go through, I returned to the facility in hopes to talk them into reversing the fee. I knew that I was in the wrong for not giving the 30 day cancellation notice, but I’ve never joined and gym, and made a mistake. I thought explaining this to them would help.
I talked to the front desk’s manager (lady this time), and she flat out refused to help, her exact words were «Well we have people sign this contract in order to prevent things like this from happening.» Even though I apologized several times, admitted I was wrong, and asked for a one-​time reversal fee, she still refused to even refund me for the rest of the time I will not be using their services.
You may have won my $ 74, YMCA, but I will be sharing the extremely poor customer service I have experienced with everyone I know. maybe this will teach you to learn how to treat customers better.

I took a swimming lessons with Sean. It was the first time in my life that I swim (26 years old), and it was very good experience. Sean is awesome, thanks to him I overcome my fear from water and start swimming.

Thank you so much, LIZ BURNS!!! Liz was kind enough to let me use her Friday Friend pass for her Zumba class and it was amazing! She really got you to work up a sweat and feel like you got an amazing work out! I wish I didn’t work days just so I could go to her class more often! Thanks again Liz, you’re amazing! :D

I can’t even begin to describe the horrific experience I just had trying to enroll my 5 year old in their summer camp. I spent 40 minutes registering, filling out paperwork, trying to get my questions answered and being thrown around and around and around. I waited in line 5 times, was never acknowledged until I begged someone at the desk to help me, couldn’t get any of my questions about swim lessons during camp answered, «uh…just pick one.» but you have one during camp, so which one is it, um… it’s whatever one you want it to be. NO IT ISN’T!!! don’t pretend to know the answer if you are going to make up some bs.
Paperwork says you pay a $ 25 deposit for each week which is already pretty steep. What the paperwork doesn’t say is that you pay a $ 35 registration fee, a $ 15 shirt fee, $ 25 for each week AND 4 weeks upfront. um… what? so I’m ready to pay my deposits and everything and the girls says, okay your total is $ 770! what!!! My kid is a foster kid, I’m a single mom are you kidding me? $ 770 for the sign up fee? WTF?
I asked the girl to show me where it says that on the paperwork, she said, oh it doesn’t the camp director just decided that’s what you will pay. she just decided? how the eff do people afford that? I said, seriously? she goes, I know, right? so…
so what? you people are dumb. What kind of ignoramus do you have working the front desk? I asked when school started so I knew how long I wanted to keep her in camp, the girl said, «I’m not in school, so I don’t know.» you are running summer camp registration, you better know when school starts. Well since you couldn’t answer a single one of my questions, why should I expect you to know that?
I finally fork over the money to get away from her and ask where to go, she says «the gym.» are you kidding me? it’s the ymca, the entire place is a gym!!! I walk down ½ mile of hallway with 20 rooms, and I see no kids anywhere.
I have to go back to the front again. wait in line. AGAIN. the guy hustles me up and said go back to the gym. I said, «look, we have never been here we don’t know where we are going, can you please just help us?» He said, end of the hall.
Thanks jerk.
YMCA I’m calling you now to cancel this bs membership. I hate you and you have ruined my opinions of YMCA everywhere.

Another great YMCA location.
A little more spacious fitness center than Tempe and Ahwatukee YMCA, plenty of cardio equipment.
As is standard in these gyms, only one squat rack. You’ll find the battling ropes, ViPR and the TRX stuff for those fitness gadget junkies out there.
My favorite thing about this place? The group fitness classes! Best out of all the locations I’ve been to.
First of all, can we talk about their dance studio? It’s HUGE! If you think Ahwatukee’s is nice, please let Chandler-​Gilbert change your mind. It would be perfect for a Zumbathon.
Speaking of which, Erika Ojeda’s 5:45 Friday night ZUMBA class is what kept me coming back. Erika is my all-​time favorite Zumba instructor, and I’m SAD she’s no longer teaching this class (she’s expecting a little one, AWW)!
However, I’ve done several classes with Kim and she’s one badass instructor. Keeps everything high energy, so WELCOME, Miss Kim! Look forward to your class. :)
If glorified dance parties aren’t your thing, maybe Cycle will be. Cecelia teaches a high intensity class! Haven’t been in a while, but always had a lot of fun with this one.
Really wish this location would bring back Cecelia’s Express Cycle class. 30 minutes instead of an hour, PERFECT for your lunch break. Only twice a week, gets you out of the office and off your lazy bum.
Keep up the awesome work, Chandler Gilbert team!

Can’t speak to the other services the Y offers but the gym is well equipped and up kept. Staff always greats you on your way in and out. Good place to get a work out in.

Not a fan.
Just cancelled my membership. I signed up originally because of the youth programs and because it’s within walking distance to my house.
The facilities themselves and staff are not the problem. I actually had good instructors for the classes and the equipment was in great shape and it’s clean.
My problem is that it is way overpriced. Maybe in order to subsidize the low income members that go for free? I don’t qualify for financial assistance so for $ 25 more, I could have a membership at Lifetime Fitness with every amenity under the sun for crying out loud. I think also because of their pricing structure, you get a lot of sketchy members going there.
Also, the main reason I signed up was for the youth programs, none of which are offered at this location for my kids ages (3 and 5) I guess because it’s one of the smaller ones?
If you’re single and low income or a student, it’s a phenomenal deal. But families don’t have access to many of the amenities and kids programs at this location and would be better off at one of the larger YMCA. Even at those you’ll still pay out the wazoo if you don’t qualify for financial assistance. Just not worth it for me and my family.

The Chandler/​Gilbert Y was my first experience with the YMCAs and I love it. This place it clean and they have brand new equipment. The gym itself is tiny but you can still get a great workout. My favorite class at the Y is Body Pump. I don’t think I would have ever checked out the Y but I am glad I did!

I have been a member of several local gyms including Lifetime Fitness, LA Fitness, etc. I’m not from this area, so I was looking for a good place to exercise without distraction in a good environment. I signed up for the Chandler YMCA about 2 months ago and love it. It’s an older facility but has a good vibe going, many people seem down to earth and just do their own thing. You don’t have meatheads grunting on the weight machines or soccer moms chatting it up everywhere. I don’t get distracted when I work out and feel comfortable. Also, theres a good selection of exercise equipment and NEVER too many people in the room at the same time. Good place to work out.

I LOVE THE YMCA!!!
I don’t go to the gym to get a date, a haircut, a tan, a smoothie or any of that jazz. If you want that stuff go to a salon, not the gym. If you need to be working out amongst the beautiful people, then the Y is probably not for you. But if you are looking to get healthy and strong for a reasonable monthly fee… then the Y should be your gym!
My favorite things about the Y include but are not limited to:
1. AWESOME Group Exercise classes — Body Pump, Cycle, Zumba, Pilates, Yoga etc…
2. The instructors are phenomenal! They make an effort to introduce themselves to new people, take the time to instruct on proper form, and really go out of their way to be friendly and make everyone comfortable. They’re not the typical skinny 20 year old in a leotard screaming at everyone to push it harder while most of the class is about to go into cardiac arrest. Plus, most of the instructors have stayed the same in the three years that I’ve been going to this Y. Low turnover usually indicates a quality place of business and a better experience for the members.
3. The members are great! I’m ‘young-​ish’ but I appreciate diversity. I don’t like working out at a gym where it is all college kids or all soccer moms or whatever. The members come from all walks of life and are all ages and levels of fitness. There is a lot of respect and courtesy amongst the members that you often don’t find at other gyms.
4. The Y gives so much back to the community! I love knowing that the dues I pay help subsidize other members that might otherwise not be able to go to a gym or participate in sports programs. Every year there is a Strong Kids drive to raise money for youth sports programs. Athletics are a great way to raise kid’s self esteem and keep them out of trouble. If their out there on the soccer field then they can’t be robbing my house or smoking.
5. There is a lot of flexibility in being a Y member. Different Y’s have different programs and classes, so when I’m in the mood for a change, I just go to another Y.
The weight room is not vast but I don’t think I’ve ever seen anyone waiting for machines. The hours might be a bit limited for someone who likes to work out really late at night, but I like to go to bed early so it’s not a problem for me. I’m not a mom but I know that they also have a day care and I never hear or see screaming kids, so that’s always a good sign.
Anyone who is looking to get in shape in a welcoming and fun environment should definitely consider the Y!

I’m biased when it comes to the Y since I’ve been a member off and on since 2000. I’ve been lucky whenever I’ve signed up with the YMCA that I’ve been able to get good deals such as having the sign up fee waived and so forth. The Chandler/​Gilbert YMCA in particular has grown quite abit. At one time the facility was quite small and limited with the amount of free weight facilities as well as their machine weight selection but now it has been expanded to fit two large rooms with a good selection of stationary bikes, treadmills, and elliptical machines. This location is smaller than other YMCAs in the valley because of this you get to know the trainers and the front desk staff a little more to the point that they know when you usually come in and greet you on a first name basis. It’s a little weird at first but after a while being greeted with a smile, a hello, and them saying your name is a comforting exchange. The facility hours are not that great on weekends since on Saturdays, they close at 6PM and on Sundays at 4PM but that’s the advantage of a YMCA gym membership and that you’re not limited to the facility you signed up with, you’re able to use your membership at other Y locations, for me that is the Tempe Y or the Ahwatukee Y. So if you’d like that community feel gym where you’re not treated just as a customer but as an actual member worth remembering, the Chandler YMCA or the YMCA in general is good for you!