Kiddie Kampus Learning Center

Pulling our child out of this daycare was the best decision we ever made. Parents, if you feel like something just isn’t right, then it probably isn’t.
They kept our son in the «two’s room» despite the fact that he was 3.5. They claimed that there was no room in the preschool room and used the fact that our son was not yet potty trained as an excuse also. I found it odd that our son was almost fully potty trained at home but he CONSISTENTLY came home from daycare in pull-​ups (sometimes not even his) when I had sent him to school in underpants. During his last week there he came home with BM dried all over his bottom and the beginnings of a diaper rash. The daycare teacher must have seen that when she changed him out of his underpants and into the pull-​up (that happened to be a girls pull-​up and two sizes to small) but chose to ignore it. Conversely, he was completely accident free after four days at his new preschool. We haven’t had to buy a diaper since leaving Kiddie Kampus.
They also started trying to convince us that our child was having behavior issues — yelling at teachers, throwing things, being rough with the other kids, etc. They repeatedly tried to push us into seeing a therapist for «sensory issues» and insisted on keeping a journal on our child’s «behaviors». We had him assessed by the Early Intervention program through the school district and found no problems. This was not good enough for Kiddie Kampus. Our pediatrician also found no issues, stating that he is just being a normal 3yo. Still, they kept asking us what our next step would be. In the meantime, there was still no room in the preschool class and our son was obviously unhappy having to stay in a class that was not age appropriate for him. Our next step was to have him professionally evaluated for ADD/​ADHD. This test also showed that he had no issues. Our last straw was when he came home with the dried BM on his bottom. At this point we decided that the obvious answer was that the problem was not with our child but with Kiddie Kampus. They advertise themselves as a «learning center» but there is not much of a curriculum. It’s all very loose and unprofessional without much structure.
We pulled him out immediately and found a new daycare where he is thriving. He is in a classroom with an amazing curriculum and children his own age and there has not been one report of a «behavior» since leaving Kiddie Kampus.
We are super disappointed with our experience at Kiddie Kampus. Their customer service is so poor that there wasn’t even a follow-​up call from the director to see why we suddenly pulled our child out. If it was my business, I would have definitely called the customer to find out what had gone wrong and why they were so dissatisfied.
Edited to add: Kiddie Kampus (Stephanie P.) — Your reply is obviously passive aggressively bashing my parenting but it actually assists me in illustrating what kind of place you run. I got plenty of «help» for my child — who didn’t actually need any help at all. I never met or spoke with Stephanie P. (the owner, apparently?) even though I made NUMEROUS requests to speak with her or for her contact information. She knows NOTHING about my child or the situation I wrote about above. She never tried to contact us or reach out to us. I would be HAPPY to show her the horrible and inappropriate things that were written about my child in the «behaviors» notebook that they kept on him. Luckily, I confiscated it on his last day.