So far so good. All units are ground level accessible, some indoor, some outdoor. New online signup & reservation system went smoothly. Seems well protected, Shannon at the front desk was very friendly and helpful. A large TV shows all the security cameras around the property and the system is secured. I signed up online and then finished the sign-up in person, you can bring your own lock or purchased one there. $ 7 for simple, $ 15 for thick round circular lock, and/or $ 18 for a combo lock. Only charge that was not mentioned on the website was the required monthly insurance which is $ 10 for $ 2000, and goes up another $ 5 per $ 1000 increment. Overall good experience, convenient facility.