Next Day Duct Cleaning

Purchased a Living Social voucher. After cancelling our morning plans, getting up early to make sure we were ready for them, and having already waited over a month for our service date, Cool Air/​Next Day Air Duct and Chimney Cleaning never showed or called today. I called over 2 hours after they were supposed to show up and they said, «Sorry we didn’t call; we won’t actually be servicing your area until April.» Lesson learned, service cancelled, refund applied for.

I purchased a voucher on Amazon local for a chimney cleaning and inspection in NC, and after calling the company, was given an appointment about 3 weeks out. I guess they’re not really «next day» cleaners like their name implies. Disappointing. Anyway, after waiting patiently for my appointment, I get a voicemail from these guys 2 days beforehand saying the cleaner needs to cancel and to please call to reschedule. I called back and they wanted to reschedule another 3 weeks out! I don’t have time for it. Plus, after doing a little research and seeing that another person had a similar experience, I’m convinced that these people don’t plan on delivering. I just called Amazon local and asked for a refund. I’m not dealing with this company and I suggest you save yourself the headache too.
Moral of this story: If you see them on Amazon local. Yes the deal is too good to be true. Bummer.

HORRIBLE! This company isn’t worth calling, first appointment they called and rescheduled the day prior, second time a complete no show. No customer service support that can actually let you talk to someone. DO NOT waste your time!