NOVA Pets Health Center

Dr Masood is an extraordinary Vet who takes the time to really solve and correct a dog issue. He did that with my Jack Russell who had recurring problems with his anal glands. My local vet would express his anal glands but that was only a temporary «fix» for a short time. My dog would resume his extreme scooting and complaining. I accepted what my Vet said that it was a normal thing that happens when their glands don’t drain on their own… One fateful day I was hiking in Harpers Ferry and my dog was scooting down the service road — I heard a soft voice say «Your dog is in pain, isn’t he» (that was Dr Masood I would learn after conversing with him) — long story short, Dr Masood made a diagnosis on the spot that made my day. I was so relieved to hear a solution that made sense and would make my dog feel better — the next day, needless to say, we went to Nova Pets. Dr Masood flushed out his anal glands with liquid antibiotics, prescribed the targeted antibiotic for his infection, and made the connection that my dog’s allergies amplified his discomfort. Today my dog doesn’t scoot and is living life comfortably. He is 15 years old.

Our dog is a Shepherd/​Chow mix about 45 lbs. Over the past several months she’s had severe arthritis in her hind legs. It was hard for her to stand up and always slipping on the hardwood floors. We tried several rounds of anti-​inflammatory medicine but didn’t seem to work. Finally Dr Massoud recommended Adequan Canine. After only a week and two injections she was standing on her own, walking without slipping and overall a happier dog. I don’t know how long it will last or if it works for all dogs but she recently turned 14 and still brings us joy.

My office is in Chantilly and I have an incredibly energetic little 13 month old dog who has been coming with me to my office since we got him at 8 weeks. As he’s matured, it became very evident he needed a place to go to run and play under caring supervision. I found NOVA Pets on Unilocal and decided to give them a try. After an exam with Dr. Massoud — who clearly loves animals and who frankly helped identify allergies in the little guy (something my own Vet seems to have missed!) — we determined Doggie Day Camp was a good option. Yesterday was his first day. Picking up my little guy last night was a pure joy — the very caring team video’d his play for me to see (my dog and another regular attendee of day camp fell in love…) — and he was happy, calm, fed and very well exercised. I’m SO GRATEFUL to have found NOVA Pets — finally my little guy gets to enjoy his days playing and I get to enjoy the peace in knowing he’s under expert care. (And fyi — I’m a woman and didn’t experience the sexism referenced in another review at all… not sure what happened there but I suspect Dr. Massoud will take this feedback very seriously and do what he can to correct what I hope is a misperception of intent.)

Dr. Massoud is a medical genius. He and his staff are always kind and attentive, and provide excellent service.
We recently moved to the area from DC, and were delighted to find NOVA Pets. Ruby Champagne has had various health issues, so we often are calling on Dr. Massoud for help. Thanks to NOVA Pets, Ruby C gets back to her fighting shape rather quickly. Shes a true Pom Princess, so her mother can, at times, be a bit difficult to handle, a bit demanding as the patient’s parent. We appreciate NOVA Pets knowing how to handle our family’s demands.
Many thanks from the one and only Ruby Champagne.

We do like Nova Pets! They are very friendly and take care of Aussie. Aussie is an older dog and has some temperament issues (sometimes). They treat her with care and she is happy when I pick her up after appointments or over night stays. Dr. Sayed Masood is very knowledgeable and wants to make sure that Aussie has everything she needs before leaving the clinic. The staff is also friendly. Taylor has been especially helpful when I come in or over the phone. Thanks Nova Pets!

My dog Misty has stayed many times at NoVa Pets Health Center when we go away on vacation. I always felt completely comfortable boarding her there. The staff is very professional and very friendly. Misty always seems to enjoy her stay there.
Thank you,
Susanne S.

«Dogs are not our whole life, but they make our lives whole.” – Roger Caras. For us, our Golden Retrievers and our Akita play a very big role in our lives and our family. We have tried several NoVA vets. Some have tried the guilt heavy approach about determining care, no matter what the cost. Others were great at managing our dog’s care, however they were better managing to add on things that always resulted in a $ 500.00 office visit.
Moving to Loudoun County, we found Dr. Sayed Masood. We also found that Dr. Masood approaches our dogs’ care in a very holistic approach. He has really assisted us with diet, medical, pain management, and general health for our lot. Goldens are prone to ear infections and ours are no exception –loving their water, woods, and rolls in whatever dirt they can find. Dr. Masood has treated their ear at their worst, provided great cleanings as needed, and helped identify dietary solutions that have greatly reduced the number of ear infections.
Dr. Masood has also done wonders helping our Akita manage her pain. Prone to hip/​leg issues, our Akita has had TPL surgery and now lives with decreased mobility and low threshold pain. Dr. Masood has helped us help our Akita without snowing her under with heavy pain meds. As a result, her quality of life in her later years has greatly improved.
We have not used their boarding or grooming services– other than a bath. NoVA Pets provides a good monthly health plan which we should take advantage of more often. We do purchase our food from them and feel it has made an improvement in our dogs.
NoVA Pets is off the main trail– and is worth taking the effort to find on any GPS or Google Maps. Located in an office park behind the Mosaic Stone company– don’t be put off by the look of the building. The facility is clear and very human/​pet friendly. We are very comfortable here and so are our dogs. We like to keep them a whole lot more as part of our whole family. NoVA pets and Dr. Masood are doing their best to assist!

Love Doc and his staff and his amazing facility. Our baby girl is always smiles and waggy when we pick her up from boarding. She’s well cared for and enjoys the group play with the other visitors. We signed her up for the dog dental wellness plan which is making her care more affordable and we even get a boarding discount every time she stays here. Our girl is getting older and she recently gained 6 pounds in 6 months and she was shedding a ton. Doc put her on a food that would help her out and it has been amazing. She’s lost the extra weight, her coat is awesome and she loves the food. We’ll continue to tell our friends that NPHC is the best!

We have been going here for nine years. Always receive excellent service from a Vet who truly cares about animals. We have never been disappointed by the quality of care our Coton has received. Wholeheartedly recommend if you are looking for a local Vet.

You want to take your animals here! Dr. Masood works with you to achieve your goals for your animals health. I have been to Vets before that like to run up a huge bill doing needless tests, and in the end your pet still has the problem, and now you are broke. Dr. Masood is honest and competent, and his staff are excellent. The facility is the nicest I have ever been to, take your pets here, you will be amazed.

Dr. Massood and his staff are very thorough and expert in their craft. We are long time dog and cat owners who returned to the area last year after a number of years away. In another major Virginia city, two vets consulting with several other vets were unable to provide anything beyond temporary help for our dog who has a chronic respiratory problem. We even took the dog to the Virginia Tech veterinary school, where we stayed for several days while they took our dog in for extensive tests. They were unable to do more than the local vets in the city where we lived at the time. Once we arrived and started with Nova Pets, Dr. Massood consulted with some professionals in this area and has provided the long-​term solution that we needed for our dog, who is now happy and healthy. We believe his prices and programs are reasonable and effective. It doesn’t hurt that his office is located minutes away from our home in Chantilly, or that he has convenient hours. We are very pleased with Nova Pets.

When we moved here from Cali we went to another are vet and they wanted to do about $ 4000 dollars worth of tests. After getting 2 different opinions I decided to stay with Dr. Masood. It was as expected I did not need those tests. The reason I even questioned the tests is because he had just had a check-​up in Cali and the vet said nothing out of the ordinary. I contacted Dr. Masood and had the other area vet fax over my cats lab work. Dr. Masood called me within 5 min and told me to bring Skiddy in immediately. When I brought Skiddy in he looked at me and said your cat looks very healthy. I was expecting him to be dying. I guess the lab work was done wrong at the other vet. His overall care of Skiddy in the last year has been outstanding. My Skiddy does have a Thyroid condition that was diagnosed in Cali. Dr. Massod monitors his condition by taking blood work every 6 months. He also adjusts his medication so that we can keep Skiddy healthy. I have no children and Skiddy is my baby. The staff there is outstanding! They really care about their patients. I also love the fact that this is the only place that has cat condos instead of cages that they can stay in while we are away. They also do not mind how many times you call to check on your pet while in their care. This office is the best and I am thankful I have Dr. Masood and his team taking care of my baby.

Last year, we spent a day checking out all the boarding facilites in the area and came accross NOVA Pets Health Center during our search. The facility is all indoors which is a great feature to us as we have three short haired dogs and I wouldn’t feel comfortable taking them to an indoor/​outdoor run type of kennel — especially in the winter. The place is clean, spacious, technologically advanced (I love that part), and is a veterinary hospital and boarding facilty in one. The only other local boarding facility that compares to this is the super-​expensive one on 28 near Dulles Town Center but I couldn’t understand their price structure and didn’t feel a personal connection when I walked in the doors. I felt like just another potential customer. We first boarded our dogs at NOVA Pets Health Center during our annual ski trip in January and I really enjoyed being able to «spy» on the dogs via webcam. We saw them get taken out of their kennels for walks, cleanings, and playtime. We saw them do dog things like look out the window, sleep, and bark at other dogs. They came back happy and tired and we didn’t have to inconvenience any friends by having them take care of our pack. After that first time, our confidence in this place was sealed. Then, during one of our recent stays, our dogs needed to see a veterinarian and it was really great to get a call from the vet ON SITE who looked after the dogs and kept us informed of their progress in a very fair and professional manner. Because of this and the fact that I’ve known Dr. Masood since he first took over All Pets Veterinary, we have since decided to change our full time veterinarian to Dr. Masood. He is personable, knowledgable, professional, and I trust my dogs with him and his staff. I highly recommend this place to anyone looking for a boarding kennel or veterinarian.