My review is that of a non-member, but I have frequented the gym weekly for the past couple of years as my daughter’s squads rent space and have classes here. The facility staff, from the front desk, to management and instructors are great! Their personable, friendly, helpful and the instructors know when to push the girls, the importance of trust and safety. As a non-member there are open gyms, classes and private lessons available, of which we partake in frequently. There’s a family feel, even when your not technically part of the ‘Phase Phamily’.