Safe & Sound Mobile Electronics

Had them install window tint and was blown away by how awesome it came out. I highly recommend this place! Rich was very knowledgable on the various tint products and spent the time to educate me and help me decide which film was best for my application. He was very patient! Willy did the installation and all I can say is WOW! This guy is GOOD! He temporarily removed bolsters that would have been in the way, installed the window tint, and then put them back. He was very conscientious and had all the right tools and didn’t rush it. I came by to check on the job and he didn’t mind pausing to answer my questions, what a great disposition. He spent hours and hours and the install was perfect when it was done! Factory perfect! Because of my experience at this place I plan to save up for a stereo from these guys. I used to dread these kind of upgrades because I used to have them done at the wrong place. I’m so happy I found this shop. I highly recommend.

EDIT 4−26−16: I WOULD NOT GIVE THIS COMPANY YOUR BUSINESS IF I WERE YOU. They actually STOPPED PAYMENT on their check that reimbursed me for having to buy a new car battery because of their incomplete and irresponsible installation of my dash cams. ALL BECAUSE I GAVE THEM A NEGATIVE Unilocal REVIEW. The owner just keeps digging himself a bigger and bigger hole.
I had asked Craig to hard wire my dash cams and install a battery discharge prevention device. It is designed to cut off power to my cams if the voltage from my car battery decreases to a configured threshold so that I can still start my car without trouble. I had even explained to him what the device is designed for, shown him the one I had that wasn’t working properly, and he mentioned the Power Magic Pro (which was displayed on their shelf) as being similar. To be doubly sure I would get what I needed, I asked him for confirmation when I dropped off my car that they would install a «battery discharge prevention device» (my exact words). The weekend after installation, I was away from my car for a little longer than usual, reasonably believing that the discharge prevention device would work as designed, but I came out to a dead battery.
VERY DEAD. I tried for one hour to jump my car using my friend’s SUV but with no sign of life from my car. I had to call roadside assistance, where I was able to get to a nearby auto repair shop, but the battery died and couldn’t hold a charge. The mechanic explained after testing my battery that a crucial cell had been destroyed from excessive draw and the battery was toast. I had to buy a brand new one, despite the fact that I just bought my brand new car less than a year ago.
So I called up Safe & Sound to confirm that they had installed the battery protection device, and I was told that they didn’t because I didn’t ask for it. Even if I had forgotten to ask them, which I certainly didn’t, as electronics professionals they should have either 1) warned me not to leave my car undriven for long periods of time, or 2) recommended the Power Magic Pro to prevent battery depletion, but they did neither. Instead, the owner insisted that the death of my battery wasn’t their fault, tried to argue that their internal notes (which they never showed me before) proved that I never asked for it, that a single instance of the complete drainage of my battery couldn’t possibly be the reason my battery died (even after learning otherwise on the phone twice with my mechanic, poor guy, because they didn’t believe me), it must have already been on its way out, it must have died due to some other drain on it even though they had just wired my cams a few days prior, etc. ANYTHING but that they had made a mistake that caused me to have to purchase a new car battery and take a day off from work to deal with it.
They offered to install the Power Magic Pro if I paid for it and split the cost of the additional labor with them. I agreed to it, but also calmly requested that they reimburse me for the new car battery I had to buy. We reached a heated impasse and the owner told me he would mail me a check just to end the conversation, that he felt like a pushover for doing so and never wanted to see my car in his shop again. So I walked away without the device installation. I did receive the check a week later, for which I am appreciative, but now I’m in the position of having to find another shop willing to build on the work I already paid S&S for without ripping out the cables from the panels and starting from scratch for yet another $ 300 or so, which another shop said they would have to do. I’m still looking at other options.
Edit: The owner thinks it wise to attack my credibility and intelligence. The crucial battery protection device was THE WHOLE REASON I went to them. The accusation that I didn’t ask them to install the most important part is blatantly false. My battery simply wouldn’t have died had they done the work we agreed to. I had no reason to suspect that they had neglected to install the part because I had been so clear about it. Rich doesn’t seem bothered by all of the hours I had to spend to get my car up and running again and the stress that it and our subsequent interaction caused.
I initially had written more positive things to say about other parts of their workmanship to give credit where it was due, but I was asked to remove my whole review simply because they had reimbursed me for the car battery. That does not make up for using it to kick me out with work unfinished, treating me spitefully, accusing me of lying, and making up details about me in his Unilocal comment. (I did not buy my cams on eBay, and I never gave them manuals because they lack installation instructions.)
What bothers me the most is that they refused to consider that they might have erred, or that there was a misunderstanding we could try to work through. Admitting that a mistake or miscommunication might have been involved would have gone a long way.

I bought a Jeep Wrangler about 6 Months ago and I wanted to get the sound system upgraded in my Jeep. I was recommended by a coworker who put in a new sound system in his truck. The sales guy Craig was awesome. He was straight forward, knowledge and personable. He knew what would work best with my vehicle plus what would make it sound amazing. The installer Brandon did an amazing job with installing my new head unit, subwoofer and speakers. I couldn’t be more happier with what I had installed and the way it sounds in my Jeep. I would definitely recommend Safe and Sound to anyone who is looking to upgrade the sound system in their vehicles.

These guys r great. I have came here a couple times just to look around n every time they made time for me to talk bout the products I was interested in or curious about at the time. They don’t hound u about purchasing n r very patient w u n thorough w answers. I was recently able to get my automatic starter done n stereo system next. Great place w great guys w great attitudes.

These guys are absolutely amazing. When I was shopping for remote start, Craig exceeded any expectations I had. He’s extremely passionate about what he does and took the time to explain every little detail I needed to know and answered any and all of my silly and redundant questions. I’m sure I would have driven any other human insane, but he had a smile on his face and such a great attitude about it the entire time and I felt extremely comfortable making my decision to purchase. I decided to purchase in the middle of winter, so of course they were busy, but I was able to get an appointment 2 weeks from purchase date which I thought was great. When I came in for my appointment, I was happy to see Craig again who was just as pleasant as the first time we met. They have a great waiting room upstairs with a tv and wifi so I was able to bring my laptop and work. I even got bored at one point and bugged Craig about some additional work I wanted to get done on my Jeep, and he was just as amazing as the first time I came in with questions. I was told that the installation would take between 4 – 6 hours, but these guys are so great that I was finished up and out of there in 3 hours and 45 minutes (which was actually kind of sad because these guys are so cool I wanted to stay and hang out more, hah). Start to finish, this was an amazing process and I can’t wait to get back there and have more work done.

I’ve been reading about these guys for quite a while. People leave great reviews for the business and a few weeks ago i learned exactly why first hand. I stopped by earlier this month to discuss installing a new touchscreen head unit and a security system for my car. I spoke with Craig. Very straightforward no BS kinda guy. Told him exactly what i was looking for and rather than be a pushy sales guy, he offered suggestions on some things and gave specific reasons why it would be better going with Headunit A vs Headunit B for instance. He did sell me on a slightly more expensive unit but was able to give me a detailed reason as to why it was better, not just tell me this is the better one get this. I was interested in getting an Apple CarPlay compatible unit. Craig took every question/​concern i could throw at him and when i was done he presented a nice package deal that i found to be very reasonable.
Once we set an appointment up, i came back a week or so later for the installation. I was introduced to Brendan the guy who would actually be doing the work on my car. He like Craig was very professional and was able to take my questions/​concerns and put me at ease. All in all they installed a new headunit and a security system/​keyless entry in about 6 hours. They had a very nice waiting room with a big screen and bottled water with some comfortable couches.
After the installation was complete, Brendan showed me how the items i had installed worked and i was very pleased with the final result. They did a very clean professional job. It was then that i truly got to see why these guys have been in business for as long as they have and get the positive feedback they do on places like Unilocal.They are a very reputable business and make no mistake about it when i need new things installed in my car, there is one place and one place only i am bringing my vehicle and that is to Safe & Sound in Chantilly.

I have my Viper Smart Start installed in my 2011 Navigator L in this shop and I would say it was a great experience doing business with the team working on this location. Best people and best installer, Rich, so glad this guy was there when I visit the store, gave me a good deal for best Vehicle security, Craig take care of the customer, if you want to be entertained talk to this guy and Mike works at the back very courteous guy even there is an emergency he will finish the work and Matt Schaeffer he will answer all tech challenging question for you for any specific vehicle and check out the work of this guy and you will be amaze. Great customer service, if there are any issue they will work it out to assure you are completely satisfied.

I had 2 cancellations of my appointments with this shop. I was fed up with them as the employee who called me didn’t try to work with me on their scheduling. I received a call back later in the day from the lead installer Matt. He apologized for the first employee who called me. Matt was excellent and put me, the customer, first. He call in early the next day and make sure my install gets completed. He even pre-​wired the harnesses the night before. You can tell his dedication to me and other customers. Also he has a ton of credentials and is rated one of the best. I had a software issue with one of my products a couple days after my install, and Matt researched and personally took care of the problem. If you goto this shop, ask for Matt, his quality of work is top notch.

Install: Bluetooth interface module on 2006 BMW X3.
1. Jesse is awesome. Expert advice. Knows his cars and platforms well. Extremely knowledgeable about the correct process to find the optimal solution for your goal. In my case, it was getting a great Bluetooth system installed in my girlfriends car. For this, I could not have asked for a better experience than the one Jesse provided.
2. Amazing customer service. I had a schedule conflict come up last minute with a training that I needed to attend in Manassas, but I had already booked my appointment at Chantilly. When I informed Jesse of my conflict, he stepped up HUGE and drove down to the Manassas location to do the install for me since it was just a few minutes from my training. WOW! That is the type of customer service you just don’t see anymore. Especially in the DMV!
3. Honesty. I won’t bore you guys with the details here, but Jesse identified a problem with the car from previous, non-​audio work by another body shop in the area. He took the time to explain it to me and explain how it created problems with the speakers. Rather than take advantage of the situation, he gave me a totally honest and transparent breakdown of the situation, including how he could just reattach the wires to get the speakers working perfectly again. He could have taken advantage of the situation and sold me new speakers. He didn’t.
Nice work Safe & Sound — you’ve earned yourself a lifelong customer here!
BLUF: go here. Give them your money to solve your car audio challenge. You can thank me later.

I have had the pleasure of getting work done at Safe & Sound multiple times with several different vehicles over the years. They are as good as it gets, SERIOUSLY. I don’t often write reviews but these guys deserve it.
I have gone to Safe & Sound for window tint on three of my vehicles, as well as custom wheels and tires. My most recent visit was for window tint on September 1^st. The team of installers are top notch and extremely creative and experienced. The sales staff was super helpful, honest and very knowledgeable. Their pricing has been great, much much less than some of the competitive quotes i received for the same work and the results have been fantastic.
If you need anything done to your car or truck this should be your first stop!

My first time upgrading my truck and these guys are amazing! I explained my goals and what I wanted to do. They showed really good options & explained the pros & cons of each of them. And they helped me figure out the best choices that were in my budget. Took them three days they said it would. And when I got my truck back — it was awesome!
They installed a new in-​dash navigation system, back up camera, leather interior and heated seats. My friends asked if I had gotten a new truck! And it kinda feels like I did! I think why I recommend them so highly is because I didn’t walk away feeling like I got taken advantage of. They’re passionate about their work & it really shows!

Expensive. I did not actually buy anything here. Priced a new stereo for my suburban. Cost of the head unit was $ 189. With installation, parts, kit etc they wanted $ 503. Got exact same unit with all the needed installation gear including the wiring interface for $ 210 on line and installed in about 1 hour with the help of my friend youtube.

I was very happy with my overall experience here. I got a remote start for Christmas and got an appointment on Jan. 12^th. I know this is their busy time for remote starts and I felt that wasn’t too long of a wait for an appointment. I will say they didn’t mention I would need two keys in order to complete the installation but they got everything as ready as they could and allowed me to come back the next day with the second key. I only waited for 20 minutes and they were done. The staff was all very friendly and they didn’t make it seem like the key mishap was any inconvenience to them. I would come back to them!

I was really excited to find a place to get my husband’s car keyless entry system for Christmas. I visited twice before buying it and wrapping it under the tree. During those visits I specifically talked to the owner and the mechanic who assured me that the model, make, and year of my car was compliant with the keyless entry system and even picked out the best one for my car. When I dropped off my car with an appointment time of 11:00 AM they said take 3 – 4 hours and come back. (Originally they said 1 – 2), but fine. We picked up our car at 7 pm after several calls. Wow. They called after 6 hours and said «Your car doesn’t have all the pieces we need so we need a 20 dollar part», that’s annoying and I argued how that was unfair, but if I wanted it then I needed to buy the part. I asked if there was another option and he said no refund would be given. I was forced to buy the part, then in person it cost 70 more dollars in LABOR fees! They were already doing the labor and charged me 70 dollars more. When I asked about it they were indignant that they were right. I have contacted the better business bureau and they are investigating it.

I went to a couple of highly rated shops in the area for getting an AUX installed in my 2008 FX35. Most of the shops had the old iphone interface box from US Spec which has the 30 pin cable hanging. I was not interested in it as just needed AUX which is phone neutral. Safe and Sound had what i needed, price of the part was similar to Amazon which was great plus instead of an ugly wire hanging from the side of the glovebox which most shops do, Safe & Sound gave me an option of putting it into the central storage bin (with aux interface adaptor) which already had power outlet for extra $ 80. It was perfect and it looks like it was factory installed. Very happy with work. Also, their lounge has free wifi which makes it easier to do your work while the car is getting ready. Definitely use them again if need any audio work done.

Came here to have a subwoofer and amp installed on a Jeep Wrangler. From the initial phone call through installation, every team member of Safe and Sound was incredibly helpful and gave down to earth advice — allowing me to make easy decisions when putting together my system.
Everything is very reasonably priced and the installation came out stealth with all wires hidden and tucked away. I appreciated the fact hat the installer also gave me a call regarding placement of certain items while the work was being done.
One month later when I was experiencing some issues with the amp, Safe and Sound fixed the problem with no questions.
Definitely recommend these guys and I’m looking forward to using them again for future sound or alarm installations.

Loved the experience. The owner of the store helped me pick out the stereo for our Toyota Highlander and the overall experience was outstanding. The demo unit that I had originally picked out had a defective CD player (they noticed the defect when testing the unit) so they were gracious enough to give me the newer model of the exact same unit at the discounted price of the demo unit — needless to say, I was very happy with the free upgrade :).
You’ll love this place if you decide to go with them for your car-​stereo install. They easily beat Best Buy and other car stereo installation shops in the area.
A+.

This place does great work. Dropped off my 2008 Infiniti QX56 for a remote start install and to install a custom window roll up module. For those who aren’t aware, the Infiniti has a «proximity key» but still has a «tumbler» start. This combination makes the install more difficult and therefore I wasn’t willing to tackle it myself.
Rich gave me a quote and scheduled me and personally answered some emails I sent in before my appointment. I dropped the car off on the scheduled date and picked it up on time and paid the exact quoted price. It works great and after a detailed inspection of my vehicle all clips and panels are in place properly, and all remote start functions work as intended to include remote start, remote start disengage without causing the engine to shut off, remote start activate to park and keep engine running while taking your key.
Very pleased with the service received.

Huge bummer, just left here, stopped in with my wife and I was prepared to buy a remote start system. The guy at the counter was chatting with what I assume was another customer and no one even said hello, huge waste of time. It’s a shame too, I did a lot of business with this place when they were sound solutions and always received fantastic service.
I was there for around 5 minutes and even stood behind the guy trying to make eye contact with the worker, my wife and I were the only other people in the place… after no one acknowledged my existence I left.
They must not need business.

Rick was very nice in helping me pick out a stereo for my H2. I chose the Kenwood 6990 Nav unit. The guys that installed were very nice and professional. I had to come back to get the volume adjusted on my ONSTAR phone and the guys had no problem adjusting it. Prices are reasonable and competitive and I would come back to them again. Nice staff and work fast.