Courtyard Chapel Hill

No refrigerator, no blow dryer, very dirty whirlpool and pool (saw dead spiders and clumps of hair). Bathroom shower had no light and looked dirty and had an annoying shower curtain. No complimentary breakfast, no fire pit outside like in the photos. Very lackluster ambiance and service. I expected more for a marriott.

We stayed for graduation weekend in a King Suite. We were very impressed with the service and location.
The hotel itself is simple but adequate. The rooms are clean and simple with everything you need (ours has a fridge and microwave) but they are by no means trendy. The hotel has a small gym and an indoor pool. The parking is included with the cost of the room. We requested a pack and play and had no issues obtaining one.
I was most impressed by the service. Everyone from check in to housekeeping was pleasant and helpful, especially everyone at the front desk.
The Friday park and ride is located across the street from the Marriott and has shuttles to the UNC campus daily and during the graduation ceremony. A huge plus!
There is a shopping strip located across a main road that has a Harris Teeter, coffee shop, pizza place, and café. Easy driving access! It’s also a quick walk but there are no sidewalks.
Overall a great location with amazingly friendly service!

The stays since my bad experience have been stellar! Everyone has been pleasant and courteous. I haven’t had a problem ordering food and the customer service was on point. The last time I was there I was given a box of toffees when I checked in :) yay for Marriott Gold status Lol

Generous with a three star — I would not stay again. Beds were hard as rocks and we were right by the elevator. Worst night of sleep ever! But the location is by the school if you want to be there and the food from the «starbucks» was interesting.

It was okay. Sad they don’t have complimentary breakfast. Happy with the in-​house Starbucks and the proximity to the conference center across the street.
Room was alright. Where was my refrigerator? I thought everyone did that now. Excellent work desk, but you should pay the $ 5 for the higher grade internet access… standard access is spotty at best.

Enjoyed every minute! The staff was great and super helpful about everything. The lobby is great with plenty of options to dine and drink. My room was very cleans and cozy and I had a great night sleep! Thanks so much for not having the ACs that turn off randomly even if it’s not on auto! Loved my stay and look forward to visiting again in the future! Congrats to the team!

The last time we stayed here was about nine years ago and we loved it, so when we were passing through chapel hill and needed a place to stay for one night, we chose the Courtyard Marriott. However, the sink in our bathroom was clogged and took forever to drain and we were dismayed at the fact that they no longer served complimentary breakfast in the mornings.

The front desk customer service was welcoming and spot on. They offered great restaurant selections and laughed with me easily.
The room was standard, clean and nothing to really report. I enjoyed the outdoor fire pit.
The only area I’m not 100% completely satisfied with was the «Starbucks» I purchased in the morning. The sign said Starbucks and the price was typical to what I pay but the drink on Saturday was average and drink on Sunday– TERRIBLE. I didn’t even finish it. Single shot chai, soy milk, no foam. I ended up with hot milk with a flavor of coffee hinted (no chai) and lots of foam.
Overall though, good experience. The staff at front desk should be recognized and rewarded for their good energy all weekend.

It’s a decent location — but the hotel itself is mediocre. I have stayed at numerous Marriotts and have platinum status. My status did not entitle me to anything here which was disappointing.
The location is good because you can just walk across the highway (be careful) and you have Starbucks, a grocery store and a few other stops nearby.

Clean rooms, nice and quite. It is located in a good spot if you have a car there is plenty to eat or drink in the local area.

The hotel is nice and clean.
The room smelled fresh.
The walls are thin.
I could hear the clown in the next room snoring all night.
Thank God he had a 0630 conference call, He woke me up on time.

So far I’m totally happy with this place. The price is reasonable the room is an actual suite and it’s pretty big! It has one and a half bathrooms which is a plus. The workout room is open 24 hours. They have a washer and dryer, which for me is a must! The only negative part is that the breakfast is pricey and doesn’t look too appealing.
It looks like nothing is nearby but there’s several restaurants and a grocery store nearby. Plus I-​40 is just down the street!

The Marriot had a great reception area — fancy fireplace, a lounge area in the middle, to the side, and a restaurant area on the other side. However, the reception area in general is a small. We checked in pretty easily and were able to change our room without a fuss (from a King bed to 2 Queens).
The bedroom was nice. The carpet did not look worn. The bathroom was very clean. My only gripe is that the mattresses seem to be a little old and did not offer much support. The pillows were also old — they seemed like a collection of all the unwanted pillows in the world. On the up side, the room was rather large, even having a desk and a love seat. By the way, only suites have refrigerators.
Extra note — If you want to get a late check-​out, you will have to ask the day of.
If you stay at this hotel, you will probably need a car. There is a bus stop near the hotel, but it would be hard to get around town if you rely on the bus. The hotel is a few minutes drive away from UNC, Trader Joes, and Whole Foods.
Overall, nice stay, I would stay there again, but maybe bring my own pillow.

I reserved my «corner» room on Marriott’s own website. I am a light sleeper and being in a quiet room was important to me and didn’t mind paying the extra cost for it. When I got there I checked in and guess what, The guy gave me a regular room. I asked him to change it right away. I got room 234. If you ever go there and you are given that room, just do yourself a favor and ask them to change it. The room is right on top of the boiler room. Every time the boiler goes on the whole room shakes and turns into an inferno. I ended up waking up every ten minutes covered in sweat and gasping for air. The AC is pretty noisy too and the mattress is as firm as a concrete. The food’s not good and the housekeeping does not do a good job turning over the beds in a timely fashion.

I stayed at the Courtyard for a week, and was at a class in one of the boardrooms everyday. Needless to say, I spent my fair share of time there: P
The accommodations are decent, but the one day that I really wanted my sheets changed, I had to call and ask – housekeeping had just made my bed with the old sheets on it. They were very quick to rectify the problem, so I can’t complain.
I would not recommend the food at the hotel. The breakfast buffet is not too bad, but the lunch/​dinner menu leaves much to be desired and is pricey. There are a few good places in walking distance, and the public transportation system is free and very easy to figure out.
Also, the internet connection is very slow, but free. The front desk staff are awesome and really made the week as far as I was concerned. They had some great suggestions and even managed to find a corkscrew when we needed one… very strong kudos were in order.

Our friend throws an annual New Year’s party in Chapel Hill and rather than brave sketchy drunk drivers on the ride back home, we stay overnight here, which is in walking distance of her place. So for that, it is perfect. Rates are fairly reasonable and rooms are nice and clean.
The only downside is, if you’re staying with a group of friends, trying to get someone else to check in besides the one who registered is a pain in the butt. And you’ll call in circles trying to find someone who will give you the right answer.

Trying to give the feeling of a bed and breakfast, it doesn’t take long for you to realize that you’re actually in a standard Marriott. Cookies at the front desk, free wireless internet, HBO/​Discovery Channel on the tube, and coffee in the lobby. Can’t really complain, except that there isn’t much around to walk to.