Last Thursday night January 24, 2013 at 10:30PM in 28° weather after I had gone off the road to avoid an animal along Jones ferry Road in Chapel Hill, and managed to pull out of the drainage ditch and get back on the road, I found I had a blown out tire. Based on a one star review, I hesitantly called this company from my iPhone, and although they had the disappointing news that it would take well over an hour to get a tow truck out, they gave me the name of another company(Barnes) that they said I really should call right away and they would be fast. The secretary apologized profusely about the delay and having to give me a referral. But that’s when the magic began. George, the owner of George’s towing, showed up at my car after 11pm in his BMW, and simply said to me, «Are you the one who’s looking for help? I was concerned that you might be still out here waiting for help, so I looked for you!» And from that point on he was like an angel sent from heaven, taking over the job of moving my car into a safe location so that he could, at no charge to me mind you, replace my tire and spare with his own bare hands in 26° weather(the temperature was dropping)! When he found my spare was flat, he offered to drive it to town and find a place to fill it! Barnes was on the way, and they had a compressor(I then checked with them), so we didn’t need to do that. I would like to add that I was somewhat handicapped, as I had hurt my right wrist, and it was in a cast. So changing the spare on my own was not an option, and I was so grateful — actually dumbfounded — by the experience of this man giving of himself without conditions attached! A complete stranger!(I had already told his secretary about my cast and that all I needed was my spare put on, and so he knew about this.) Frankly, it felt a bit like being in the Twilight Zone, if you can believe that, as I had to suspend all previous thoughts about who to trust, and even giving my keys to someone I’ve never met before, in the dark, late at night, almost midnight, in the cold. But then he offered to wait there until help arrived, just to make sure that the other company arrived and that I was taken care of. What a gift! This man literally saved the day for me emotionally. He demonstrated to me what it is like to be an unconditional giver! Days later, I still think about it, and wonder how I can be such a good person myself! I plan to bring this up with the Chamber of Commerce, or whoever it is, in the Chapel Hill area, because this man felt like a hero to me, as we approached midnight, even if he wasn’t the one who ultimately got the job done, but the bigger job, making sure I was taken care of, seemed like something very important to him. No matter what the two other reviewers who have posted so far have whined(about this company’s parking towing practices at private property), I just wanted to be clear, that the owner of the company clearly demonstrated that evening that he is a very decent and loving individual, who cares deeply about other people and is willing to give of himself and his heart whatever it takes.
Jacqueline A.
Évaluation du lieu : 1 Chapel Hill, NC
We had the exact same experience as these two people. The lot behind Noodles was practically empty. We were gone only a short time and our minivan was towed. Who gets the $ 100? Why doesn’t it state on the sign how much you will be charged if your car is towed? How about a parking ticket or a warning rather than towing for a first offense? I can understand towing if the lot is full but it was practically empty and surely all the businesses in the area are grateful for customers when the students are away? The experience was very unpleasant.
Johnny L.
Évaluation du lieu : 1 Lafayette, CA
Where: W. Franklin Road, Chapel HIll, NC When: 4÷27÷112:30p.m. What: mofos towed my rental car How: With a tow truck(duh) Why: Because the business we visited(Kildares) didn’t buy into the lot next to their business. Typical«tow-away» signs everywhere, though, no one around(schools in) I suppose we are to blame, but, bitch-asses towed our shitty Sebring before the tailpipe got cold. Right’s right, wrong’s wrong, but, this is clearly predatory towing. While oggling the parking spot where our car used to be parked, the towing company was there hooking up another car while the tow truck driver was arguing with two ladies whose car was towed away 20 minutes earlier. $ 13 cab ride to boonies, $ 100 cash to get car back. Entire experience, priceless. Predatory towing??? You be the judge. «Hello, IRS??? Yes, I want to report a cash-only company that pockets all monies collected for towed cars.» Ya feel me?