I was the driver and helper for a friend who had their adult tonsils removed and had a septoplasty(spelling? surgery to correct deviated septum) and so I was not present for initial office visit. We got there at 7 am, my friend was really a little nervous as all his friends kept saying how terrible just tonsillectomy was, never mind having the sinus surgery at the same time! I told him the dr would not do it if it was too bad to do together and he agreed. I am so thankful it was not me!!! But really, I cannot say enough nice things about the staff at the surgery center on savage road. The Dr was Dr. Ed McNellis, super cool guy, very nice and reassuring and all the nurses and support people could not have been nicer or more genuinely caring. Such a well run business! If you have read any of my other reviews, you know i give high marks for good customer service and a well run business and this place was definitely well run. A good strong team of caring professionals, loved the dr, very nice, checked on his patient after the surgery, they called him later that day at home to again check on him. Would highly recommend this group as the only place to go for your ENT needs.