FedEx Office Print & Ship Center

I walked in, I looked for the package drop box bin, I dropped my packages in the package drop box bin, and walked out. Packages had already been picked up for the day according to the package drop box bin, so that was helpful in determining when my packages would be picked up. Aside from that, there was no visible sign of activity in the building. Had I needed more than a package drop box bin for my packages, I may have had to wait for someone to come out of the back to assist. Overall though, I was in and out in 2 ½ minutes.

I will never ever go back to this location. I had to wait like 5 minutes before any of the associates helped me. The guy who helped me was a complete dick. I wanted to print out a few posters and he recomended me to choose the poster package for 39.99 which i thought it was a great price to have the posters printed out on high quality paper and all but i forgot to ask how many images i could print out with this package. While he was helping me he made me wait a couple times because he was helping another customer and one of the employees, i didn’t get upset because i understand that sometimes work can get busy and other employees might need you to help them. Anyway he was rude to me when i asked him how many images i could print out with the 39.99 package he didn’t understand the question so i rephrased it a few times until he got it and told me is 39.99 per image you want to print so i told him i thought i could get more images for that price and instead of being a good fedex associate and understanding my ignorance he talked to me and treated me like an idiot. The lack of customer service this guy had was unbelievable. His name is Patrick he’s the older guy.

It got the job done. I ran in real quick to print something and stopped at the counter to ask whether or not I needed a password for their computers. The young man at the counter was in the middle of weighing a package and was abrupt with me when I walked up because I was interrupting him. I was the only customer in the shop on a Saturday afternoon. He answered my question and I got my document printed, but I was not impressed with his customer service skills. No smile, thanks for coming in, have a great day. He acted as though I was interrupting to his work day.
Again, it got the job done, but I didn’t leave with any warm fuzzies about FedEx Kinkos.

Great service! I was having trouble with a file printing out and decided to stop here. I walked around the store not really sure of what to do and Patrick saw me acting helpless. He was awesome! The second he was done with his customer he came up to me and showed me step by step the kiosk program, self serve computers, and copy machines. He was talkative and helpful and because of it I’ll definitely come back. I got fast, cheap, and easy service and I didn’t think you could have all three.

Why exactly should I have to stand in front of the counter for over 5 minutes while the shipping associate hides in the back and packs up the previous customer’s box? I had a pre-​paid package and simply wanted a receipt. I know she saw me as soon as I stepped up the counter because she claimed she «would be right back, this will just take a moment.» After four more customers had lined up behind me, I was finally helped.

They know what they’re doing here! I always go to Lisa and Aisha because they know what I expect and like. There was a hiccup recently in that my stuff got mounted wrong. They redid everything until it was right with no attitude. At staples or office max it would have been a scene. Thank you guys for all your hard work and patience!

As work professional and graduate student at night, I have a lot of last minute work to be done when most businesses are closed. The FedEx center is great because I can come in there anytime at night and have access to all of the services.
Two nights ago, I came in at 3 am to get a large document spiral bound. The employee, Josh, was great… very professional and made sure that the end product was exactly what I wanted.
Great staff and services. I’ll always use FedEx for my copy services.