Red Roof Inn

We stayed at this Red Roof Inn for 4 days recently, and were underwhelmed with the experience.
I do not expect the level of service from a hotel of this price point and reputation as I would for a luxury establishment, and when rating and reviewing, I judge places based on the expectation that I have for that property, and this location missed the mark for my already lowered expectations for a Red Roof Inn.
A complaint that I have, which I did not consider as part of the ratings, is that this location does not offer any «perks» which help to offset the cost of the room. There was no breakfast at the location, and there is no pool here either. Even at the budget range, I expect there to be some type of breakfast, and paying a extra $ 10 a night to stay at a place that has it can save the average family a bit each morning. This is like wi-​fi, starting to be expected for free everywhere.
Speaking of wi-​fi, here is why Red Roof Inn gets 2 stars from me.
First, this location does have free Wi-​Fi, when you can get it to work. I was able to intermittently connect to the wi-​fi on all our devices. We tried on two iPhones, an iPad, and a laptop, all with the same result. I was always able to «see» the network, and I had full bars in connection, but it did not always work and was consistently dropping. Watching a 30 minute Netflix video took about 45 minutes to an hour in total with the constant buffering and dropping out as an idea of what I am talking about.
Next, the maid service is downright bad. We were there for four days, and not once was the room cleaned. I am not exceptionally picky, I do not need to come back to my room to a fully made bed. But when you stay at a place for four days, you need the trash emptied, clean towels, and toiletries restocked. This is unacceptable.
Finally, the rooms are terribly small and laid out in connection with the property. I was unable to sleep in the room much of the first night because the drapes do not wrap around the window, nor do they go fully to the ceiling, and enough light from the parking lot comes in to the room that I could read a book with the lights and TV off in the room. Granted, I am more sensitive to light than most, but even my wife who can sleep anywhere noted the lighting issues. This room forced me to buy a sleep mask to block out the light.
In addition to the light issues, the placement of the air conditioner was not welcomed to me. Since the rooms are so small, they have to push things together. Unfortunately, this means that the king sized bed is very close to the exterior wall where the AC is. The air conditioner proceeded to blow directly on me all night, and was uncomfortable, I would have turned it down or off if it was just me, but that would make the room unbearably hot for my wife on the other side of the bed. Just poorly laid out is the issue here.
The good:
The hotel was cheap.
I (at first) arrived to a very clean room, and the shower was great.
The location is great, with easy interstate access and many shopping and dining options near to me.

No! DO NOT STAY HERE! Bed bugs, dirty rooms, remotes don’t work and it is ghetto!
No! No! No! You’d be better off sleeping in your car!

This hotel has the worst customer service EVER. They literally tried to shake us down for $ 5 that we didn’t owe them. They also are completely worthless if you call their corporate number. Rooms are fine but skip it unless you want a hassle & shakedown, the manager really unfriendly we’ll say.

Roaches in the bathroom. Stained bed sheets. Dirty floor. Stay here only if everything else is sold out like in my case!

Like most Red Roof locations, this is a budget-​class hotel. The room in which I stayed was basic and a bit past its prime, but was mostly clean. There was a bit of black mold on the ceiling, but no weird odors or visible dirt. The Internet connection was slow and the connection kept dropping. Breakfast isn’t provided, but there’s a Waffle House and Denny’s nearby.

I was excited to stay in a renovated Red Roof with hard wood floors. until i realized. the housekeeping didn’t get the MEMO that cleaning is necessary.
I honestly thought oh cool i’m going to check out this hotel that just renovated and that is a good price (expedia) and give them a good review.
I walked into my room late at night and realized oh wow the room was renovated and looked nice from far.
— I went to go lock the door (this hotel is motel style) and saw the dead bolt was BROKEN. I called it in because as a woman staying alone in this place, i think its concerning.
— I started to unpack and turned some lights on and realized ok well the floor is dirty. maybe house keeping missed the paper on the ground and the dust. lets not make a big fuss.
— i slept. i was exhausted.
— i woke up and with the light of day. i unfortunately saw that:
— there was a glass stain on the bathroom counter (not wiped so clearly the counter
had not been clean)
— saw a bobby pin left over on the counter (i dont use them. so not mine!)
— there was MEN’S HAIR on the white towels
— there was A SQUISHED ROACH on the f*cking bathroom counter. the color of the
roach almost blended with the color of the counter. but unfortunately for them,
even without my morning coffee i spotted it. THIS is disgusting.
* I should have been paid to stay here.
** I reported all of this to the woman on duty that morning. but im sure the report did not go further than that unfortunately.
Don’t judge a book by its cover ;) I was sure the inside had been renovated and was clean and great. but little did i know how disgusting it was.
NEVER stay here.
PS: I stayed here at the end of February but have not taken the time to upload the photos/​report this until now. I still remember it vividly however and i would advise everyone to proceed with caution.

Great stay! Clean room although a little small. But enjoyed the stay!

Man this place has gone downhill. This used to be a legitimate, cheap, clean option in the North Charleston area. Now it’s more expensive and much nastier.
I’ll give it 2 stars since it’s not the absolute worst place to stay. Just don’t come here with a girlfriend/​wife/​kid/​etc. But if you’re a guy, don’t mind a little filth, low on your budget… this isn’t the worst you could do.

We were pleasantly surprised by the location, upkeep and cost of this hotel. We stopped here on the North side of Charleston on July 2, 2011, not knowing what to expect. The location is good, very near a large shopping mall and many restaurants and shops.
The room was well appointed, clean and the entire hotel seems to be kept up well. I would stay there again.

I came with my family after sightseeing in Charleston all day. The first thing was red roof inn didn’t accept the reservation we had made through expedia. While my parents were arguing with the front desk clerk, I had a great view of some construction workers hanging out on the second floor drinking beer and cat calling women. Then I am pretty sure I also saw a pimp with his lady friend making a deal while the beer drinking patrons upstairs were making offers to her as well.
Finally we had 2 rooms and when going to the first room I noticed the stench of used cigarettes. When we tried to close the door of the first room, the lock was broken and the maintenance man apparently wouldn’t be in until the next day. They didn’t have any other rooms available and we were forced to share with the others in our travel party.
The second room also reeked of cigarette smoke and the air conditioner didn’t work. There were dirty footprints near the door and you could hear our friendly construction workers out in the hall. We were so uncomfortable we left and hit the highway home.

As part of my trip down south we needed to stay at fairly cheap hotels. This hotel was cheap and very clean. Here are the things I enjoyed:
–It was Clean (even the bathroom)
–The bed’s were comfortable
–It was located around a lot of other things in the area
–Fairly short drive to Charleston
–Free WiFi
–Good Coffee
Things They Could Improve On:
–Having brochures in the main part of the office. I like to plan out my trips at the hotel.
–Check in could have been a little friendlier.
–The room did smell like smoke like all the reviews said that it would, but I can handle a poor smell as long as its all clean.
Over all it was a good deal for what we wanted. But had I known that parking in charleston was absolutely horrific I would have just pitched a tent in the downtown area.