Anthony & Sylvan Pools

The sales pitch was excellent and really got us excited. The first half of the construction process was good and we had something happening each week for 4 weeks — sometimes several phases getting done each week. Unfortunately we hit a wall with the local workers and service at that point. No need to go into the ugly details — just suffice to say we had no work for several weeks, and worse yet no one would return our calls to let us know what was going on. However, once I was able to get Owen from the Corporate Offices of Anthony and Sylvan involved, things got back on track right away and our pool was completed relatively quickly and with no major snags the rest of the way. There are still a few minor quality control repairs they need to come out and do on our pool, but assuming those happen we are overall very happy with our pool and the time it took to get completed. The moral of the story is things do happen, so it is very important to go with a National company like A&S. Having their Corporate available to get involved made all the difference in the world and turned a potentially negative situation into a relatively positive one overall.

I think their retail store is now closed… but they may still have a service center somewhere in town. When the retail store was open at this location, I used to shop here from time to time for basic pool supplies like chlorine tabs.