Bentley’s on 27

Bentley’s is the quintessential fancy pants special occasion spot and they do it well. A reservation is an absolute must and be sure to request a table near a window for really spectacular dining views.
I’ve been for dinner, drinks, and lunch. Getting drinks at the bar is the one thing I wouldn’t recommend, unless you’re just waiting on a table. The bar area is generally devoid of people, has a strange assortment of furniture, and the bartender isn’t exactly attentive.
The food: the plaza salmon, filet, salads, and soups are all delish. The grown up mac and cheese is good, but over-​hyped and far too rich.

Worst experience and way way overhyped and definitely over priced based on our visit. The best part of Bentleys 27 is the view which is gorgeous.
We went for New Years Eve for their special dinner and there were 3 in our party. My husband and myself had not been for several years. Last time we went it was superb. This time, we took an out of town friend to really treat her to a special New Year’s Eve night out on the town of dinner and a play at the Belk Theatre to see Kinky Boots. We were hugely disappointed and embarrassed at the price of the meal and the level of service we received where you expect it to be superb and first rate. Our filets were very tasty, the ribeye was well done as well, but the lobster was tough and overcooked. The mashed potatoes served were watery and had no flavor. Same for the tiny bit of spinach that came as well. No flavor and watery. When asked if another potato option could be replaced for the one that came with the most expensive lobster and filet meal, we were told that it could happen, but an extra charge would need to be added to our bill because it would be considered ordering an extra side item. Sorry, but at $ 115 for the entrée, we said no thank you to that. Better customer service is expected and we were embarrassed our friend even saw this reaction from a highly rated downtown Charlotte restaurant. Any other restaurant would have gladly brought a better replacement side item to make a customer happy with the whole meal at NO EXTRA CHARGE. The appetizers were just ok… not very big portions on the crab soup or our friends lobster appetizer. Our main waiter never came back to our table to ask how the food was after the main entrée was brought out. We finally asked one of the other waiters about the potatoes. Our main waiter was busy making lengthy conversations with another table and we felt ignored honestly. Wish I could write a better review for Bentleys 27, but with spending over $ 400 for 3 people to eat, we expected a lot more. There are numerous wonderful restaurants downtown and in the Charlotte area… all of which are much less expensive and much better quality food, better service, and where customers are truly valued for coming there. We will not be going back or recommending this restaurant ever again.

TERRIBLE service from receptionist to wait staff to general manager. Food was ok but couldn’t get past the service. Felt like we were intruders. They would not validate parking bc… they ran out? Parking is $ 17.00 in parking deck noted on their website, only added salt to the injury. Stay away, plenty of other great restaurants uptown that are happy to have your business.

This restaurant is beautiful. It is a hidden gem that no one knows is up high in a gorgeous building. I love to come here. I love the food and service. Always make me feel special.

You’re gonna spend a bunch of money for the best view in Charlotte with excellent food and service. It’s really just that simple. I’m guessing you’re reading this review (and others) because you haven’t been here yet. If you’re looking for the answer to a perfect date night, birthday, anniversary, business meeting or… Maybe you just HAPPEN to be one of those people that actually enjoys an awesome experience… Bentley’s on 27 hits the mark.

Came here for dinner and it was great. Even though we didn’t get seated immediately, we waited shortly while we had a good time having drinks by the window with a great view. Once we were seated we actually had to waiters who were good at suggesting different meals since it was our first time.
I had the bourbon filet mignon and the twined baked potatoes. The steak was perfectly cooked and I think the baked potatoes was the best I’ve ever had in my life lol… yea a little dramatic but it was that good. She had the steak and asparagus. She loved it.
We had a great time!

We were lukewarmly «welcomed» by an older lady with blonde hair. A smile would have been nice. I was a little surprised someone with such a cold manner would be allowed to be a hostess. The young girl with dark hair that appeared to be in training was a bit friendlier but it seemed the older lady was training her to not smile or greet guests warmly when they walk in. After that, everything went great, especially the awesome service from Ray. Ray’s friendliness made up for the cold, aloof greeting. The food was spectacular. My friend raved about the steak. I would definitely return.

In Charlotte with wife to meet our daughter who had to take the second part of a three part Optometry national board exam. After she completed the exam decided we needed to celebrate so I checked the reviews and off we went to Bentleys on 27. We arrived a little early so we had a cocktail in the bar. When your 27 floors up you can see for miles! After a short time we were seated. The dinning room is very nice. Elegant table setting, service was fast and consistent. Now I have to point out that we were the only table in the entire section. If possible request a table by the window. The view is great! My daughter ordered the filet and shrimp which looked wonderful, and it went well with her champagne. Wife had a salad from appetizer menu. Sorry but I don’t recall what type it was but she did say it was delicious! I had the dover sole over vegetables with what tasted like a lemon sause and absolutely loved it! We all enjoyed the experience at Bentleys on 27 and would recommend it to friends and family should they find themselves in Charlotte. We are here for four mites and may go here for dinner again. It’s a little pricey but very elegant with wonderful culinary fair!

Hit and miss. Some items were excellent. Others (eg veal) were not. Waitress was not. At over $ 700 for four we expected great to excellent in all aspects. Has the feel of a previously excellent place on the decline.

We had the best dining experience last weekend at Bentley’s. This restaurant exceeded my high expectations with the outstanding service and phenomenal food not to mention the spectacular view!
Our night started with a call to the restaurant to hold our table while we found transportation into the city. I had never realized how much we depend on Über until their platform was down and we were scrambling to find a plan B! Bentley’s was very accommodating and was happy to hold our table. Thankfully we weren’t more than 10 minutes after our reservation time.
The hostess led us to a booth by the window with a great view of Charlotte. I could see South Park from my seat and the boyfriend could see the Knights game. We started with water and reviewed the drink menu. I loved that the booths at this restaurant were set a couple feet away from the windows and from other booths. The wait staff was able to slip in almost unnoticed to refill glasses and clear plates the whole night.
We started the night with the Bentley’s Oysters which were floated with Rose Champagne and topped with crème fresh and White Sturgeon caviar. These were the best oysters I have ever had. So decadent, so delicious!
For our main we decided on the Chateaubriand Bouquetiere, which was a wait but completely worth it! The tableside preparation was a great touch that added to the presentation of the meal. The sauce the server poured over the meat after he flambéed it was amazing.
This is one of the few restaurants in Charlotte that maintains exceptional standards which enhance the special event experience of dining here. This restaurant has shot to the top of my list of splurge night out dining.
PS the cocktails were reasonably priced, my Bentley’s Martini (pineapple inflused vodka as the base) was only $ 12. For an opportunity to take in such an amazing view in a classy atmosphere I will probably be back for a cocktail fairly soon.

Both food and view were perfect ! Customer service was not bad but could’ve been better and a little more attentive. Seemed like our host was assisting a table beside us the whole time and would walk right past our table. We’ll probably go back because the food was great and hopefully have better customer service. Would recommend to people but definitely not 5 stars in my book.

I took my wife here as a surprise for her birthday and we came away a little disenchanted.
It began with a Reservation that was made online a little over a week before our dinner. After reading all of the reviews about the view, I requested a table by the window and that a bottle of her favorite wine be table side when we arrived. I received a confirmation in less than 5 mins.
When we arrived, the hostess escorted us to our table. This would be my first disappointment of the evening. She put us in a table as far away from the windows as possible. I noticed this was the only empty table and to top it off the blinds were down (they did open them as the sun began to set but we had to get up and walk over to the window to enjoy any part of the view) so I tried to hide my dissatisfaction and move on. There was also no bottle of wine waiting for us either, but they did bring it right after our waters were poured.
We both ordered our meals and 2 of the window tables opened up. I walked up to the hostess and told her that we would like to move to one of the tables by the window that just opened up. She told me that she could not re-​seat us as it was not fair to the other guests??? I told her that my reservation clearly asked to be seated there and she told me that there was no guarantee on where you would be seated. So, why wasn’t this stated anywhere in the website or even mentioned in the confirmation? Why couldn’t the hostess have told us when we arrived that the table I requested wasn’t available and given us the option to wait or take what they had? I went back to my table and explained to my wife what was going on. She said that what appeared to be the Manager was making his rounds through the other tables and that I should talk to him. So I decided to wait until he got to us. In the meantime, now there were 4 tables unused by the window and it was quite obvious that they had no further reservations for the evening.
As we waited for our food, we finished our glasses of wine, water and the piece of bread that was brought. Now, when you are paying $ 50 for a $ 9.99 bottle of wine, and over $ 50 per plate, I would expect to NEVER have to ask for more wine, water or bread, yet, that is exactly what I had to do. The wait staff was very attentive once we engaged them, but really? Why do we have to point out these things? This place prices itself to the extreme high on the fine dining map yet can’t get the little things right.
When the food arrived it actually looked good and was prepared perfectly. I had the Bentley Ribeye and my wife had the Mixed Grill. The food was quite enjoyable. For Dessert we ordered the Bananas Foster. This was prepared table side and it was delicious.
We never saw the Manager (my guess is the Private Party they were attend to in the other room had his attention) so I could not voice my dissatisfaction with their seating policy and as we got up to leave and there was STILL 4 empty tables at the windows that no one was ever seated in, I became more angry then I was when we arrived. The view and the seating were the main reason that I chose this particular restaurant as well as giving my wife a great dining experience. The food was good but it didn’t make up for the other things that this place lacked and the total disregard they had for regular people that come there to drop well over $ 200 on a meal AND an experience.
Save your money — you get treated better, and spend less money at the Melting Pot, The Capital Grille, Ruth’s Chris or probably any other place in the City. This is one place that we won’t ever patronize again.

Attended a seat dinner with large event party. Set menu with a choice of 3 entries. The service was great, very classy. The food was also very goo. I had the salmon which was a hair overdone but considering we had a huge group you expect that. The sauce and side made up for it. Dessert was also very good, crème Brule. Good for groups, not sure what the regular restaurant has to offer.

Amazing! Excellent food and service. Everyone there was great. Loved it!

Hands down the best restaurant in Charlotte. The classic French cuisine, service, beautiful views and ambiance is impeccable — worth every penny. The atmosphere is relaxing and romantic, perfect for a special occasion. The owner and wait-​staff are extremely professional, friendly and welcoming. Highly recommend the Oysters Bentley, French Onion Soup and Filet Mignon — although I am quite sure everything on the menu is incredible. Bentley’s on 27 is a true Charlotte gem.

I am now convinced that this is the best restaurant for fine dining in Charlotte. The food, the décor, the ambience, the service all deserve thumbs up.
We got to sit on the opposite side from where we sat last time. I loved the view over Charlotte including the Bank of America Corporate Center and the Hearst Tower on one end and the BB&T Ball Park at another corner. We actually got to see the game from our table. Yes, we think we got the best seat in the house. Early birds do catch the worm.
The same person who waited on us last time was one of the three that night. They were all professional and knowledgeable. I always look for, not just manners and confidence, but intellect. Outstanding hall staff know when to interrupt and even make out what you murmur even if it’s not clear — and get it right! At least two of the three were super last Saturday night. They recommended the tuna/​crab/​filet trio for appetizer, which was great, and always had my champagne glass full. But they never came over when we didn’t need them after my wife told them that it was our anniversary.
And the food — We had the tuna/​crab/​filet trio for starter, bourbon filet and shrimp for entrée, and got the crème brûlée on the house. All amazing. Even my wife, who’s not a big steak fan, was awed by my bourbon filet mignon. Her shrimp was great as well. We also ordered a bottle of Moet Chandon after our cocktails were done. We loved it.
I’m sure there are many more foodies and Unilocal elites who have experience more restaurants in Charlotte than me; and I do not doubt that some will disagree. But I really vote for Bentley’s as the best fine dining restaurant here in Charlotte after going around for 3 years now. It could be my preference. I do like places with a great view, excellent food, and it can’t be too loud. The famous steakhouses here are mostly on the first floor, the other one on top of another building is too loud. Yeah, I like this place.

Our company worked with the owners and staff at Bentley’s on 27 to host a 100+ dinner event. From the very beginning (months before the dinner) to after the event, we received the top quality service. The owners and staff were accommodating, friendly, helpful, flexible, and truly a joy to work with.
The food and drinks — FANTASTIC! Everything was delicious. If I get back to Charlotte, I will definitely be having dinner here again.
A perfect place for a special occasion!

3.5 stars. Caveat can be found in the food section below.
I was here for a company group dinner last night and would have to say that I was a nice experience.
Ambiance: being on the penthouse level of downtown Charlotte, this restaurant has (I think) a 360 degrees view of the city. Just magnificent and romantic.
Service: along with the top prices you pay here, the services is TOP NOTCH, which I would say that I’m quite impressed with the wait staff. Just very professional and very polite which positively contributed to my overall experience.
Food: I would have given this restaurant 5 stars if I my meat would have been done right. Let’s break it down:
Apps:
shrimp cocktail was fantastic. The shrimps were humongous and my colleague really liked them. I did not try them myself.
Tuna carpaccio: I thought this was pretty good.
Escargot: omg so delicious on the tiny toast! Very nicely seasoned with garlic and herbs. I really have enjoyed this dish.
Fried calamari: OOOMMMGGG! Best fried calamari EVER! You have not lived until you’ve tried this calamari! Well if you’re a calamari person. I called this fried calamari steaks! Lol. Cut into thick slices and delicately breaded and seasoned, they were fried to a perfect consistency. The slices of sliced calamari were perfectly cooked, juicy and melt-​in-​your-​mouth tender. Just absolutely amazing! the aioli was just phenomenal!
Side salad: standard salad but the balsamic dressing was way to acidic for my taste.
Entrée:
Bourbon filet mignon: I didn’t eat this but my colleague told me that this was very good.
Mixed grille: I was a little disappointed with this dish… The mixed grill included 3 different meats: lamb, bison, and filet. The lamb was fantastic! The filet was a little too salty and over cooked (medium instead of medium rare) and the bison hanger steak was cooked correctly but lacked flavor. I was surprised how lean the bison hanger steak was, and I thought it lacked flavor. The red wine reduction was too salty. The bamboo rice was very good.
Bananas fosters saves the day!
For dessert, I shared a bananas foster with my colleague and we were all pining for more!!! It was a show and a desert because they prepared it table side and we can smell the caramelizing sugar while the waiter prepared it. I would have licked the bowl if I was alone! Lol
Overall, very good restaurant and had the prices to match it. However next time I will order fish instead of the steaks.

Just okay. My family and I stopped here the Saturday after Thanksgiving for dinner on the way from Georgia back to New Jersey. It wasn’t as crowded as we expected it to be on a Saturday night.
The waiters were just okay. I found that one spoke too loud for the environment and interrupted conversation. The other continually put food and drinks down in front of the wrong people. The only plus was that the water glasses was always full.
The drinks from the bar seemed fine. Everyone else at the table seemed to enjoy their food. My entire order was a strike out. Malbec by the glass was awful. French Onion soup was just okay. Nothing special. I then had the peppered steak with mashed potatoes and green beans. The steak was bland and fatty. The potatoes were bland and less than creamy. The green beans were well seasoned or marinated.
My dad ordered the calamari for an appetizer. Warning: It can feed three to four people, which they fail to state on the menu or out loud when its ordered. The only redeeming quality to the calamari is that the pieces are huge and fresh. The restaurant was also out of tuna tartar. A crab cake was ordered, as well as the adult mac and cheese. The adult mac and cheese has truffle and lobster in it, but is way too rich for one person to finish by themselves. The crab cake comes over couscous in some sort of creamy pesto sauce which was okay, according to those who had it.
The lamb chop is delicious, as is the bison steak. The bourbon filet is just okay, but if you’re into bourbon then it may be right up your alley.
I certainly will not be back based on my personal experience.

Celebrating my birthday we chose Bentley’s — awesome choice! Bentley’s is very impressive! It wasn’t crowded at all (we dined on a Monday evening around 6:30pm). The wait staff is very attentive & welcoming.
We ordered drinks that were perfectly balanced and the kick came a little later. I had the Bently Martini (2) & my husband had a Pink Lemonade cocktail but I don’t remember the name. Both delish!
For an appetizer we started off with the crab cake. While small… it was mouth watering. I actually closed my eyes to savor the moment, ha! Definitely more crab than cake, seasoned & cooked to perfection.
We both ordered the Filet Oscar served with whipped potatoes and asparagus. Beautiful presentation and so filling! We both were unable to finish oir entrees & I didn’t have to eat a single thing else for the rest of the evening.
After finishing up with our entrees then came the surprise surprise! For my birthday they brought out the most delicious Crème Brulee. I don’t even like custards and puddings but THIS… wow! As stuffed as I was… I couldn’t resist.
Bentley’s gave us a great 1^st time experience with amazing views of Charlotte! Service was prompt, food was delicious & the setting was perfect! Definitely recommend.