Carolinas Healthcare Systems

I visited this urgent care for a consultation since I had yet to find a primary care doc in the area. The staff and the physicians/​physician assistants were great. Courteous, intelligent, and effectively the kind of staff you would want in a medical facility.
Except the nurse I worked with. She was condescending, requested I wear a gown when I wasn’t being examined and without verifying that there was any reason I would need to disrobe. Additionally, she insisted on physically placing my hands and arms in the appropriate positions for blood pressure for the standard oxygen level finger test, and holding them in her desired position until the tests were completed.
Whether her behavior was a reflection of what she assumed I was there for (verification of a negative std test), she came off as judgemental and unfriendly. She did her job, and I’m sure she’s quite good at it. But her demeanor and dismissive response to my distaste for needlessly disrobing had the effect of creating an atmosphere where I felt like my personal boundaries were not respected.
I left the clinic with a referral to a pcp and a consultation that solved my issue, but unfortunately my experience with the nurse means I will not return to that particular urgent care, and will hesitate before visiting another location.

If I could give zero stars I would. Waited almost a half hour for my number to be called to even be registered, but that never happened. I ended up leaving and going to cvs clinic instead. Won’t ever go back there.

Awful awful awful!!! I have never experienced such RUDE nurses or doctor in my life. I will never go back here again. I’m not sure how they have received positive reviews.

Nurses at the front counter are a little spacey and slow but otherwise this urgent care is just wonderful. I asked the front nurse for some tips on preventing an infection I keep dealing with and she just looked at me blank and said she didn’t know. I’m sorry but you’re a nurse, how the hell do you work here and not have ANY advice to give me? Thank goodness the doctors and nurses in the back know what’s going on. In fact they’re some of the nicest I’ve worked with. Definitely go here if you need to, they’re some of the most hospitable and friendly doctors who go above and beyond the call of duty to help.

This is an excellent urgent care office to go to if you have a need for immediate care. I went there with a severe sinus infection and cold, the front desk was efficient and quick. It is a very friendly office and the Physician Assistant that I saw there was kind, knowledgeable, and a good listener. She diagnosed my problem quickly, asked me if I wanted an additional test for strep (versus just giving me one) and provided me with the appropriate medication. Being new to the area they also gave me a great doctor referral for a general practitioner. I am well on my way to recovery and never had such a great experience (if that is possible) at an urgent care in California or North Carolina. I would not recommend anywhere else, great hours 7 days a week.