The service repairman, Adam, came out to my home yesterday late afternoon after I called them a few hours prior for service on my gas hot water heater. He diagnosed the problem with the unit which required a part replacement. In under an hour, he replaced the part, tested it and even discovered a gas leak in the pipe and fixed that as well. He was friendly and polite and I’ll definitely recommend Charlotte Mechanical to my friends if they are ever in need of a repairman. Thanks for a job well done and giving me hot water again!