Chili’s Grill & Bar

It’s a little off the beaten path. I thought it would be a little closer to the Mall. Just like any other Chilis, the food was good.
My husband tried the new Prime Rib Smothered Burrito. He would order it again.
** They are not apart of the Chili’s Rewards program until AUGUST 20,2015

i have been to this location several times. this time wasn’t so great.
I live over 20 miles away and my disabled son had a doctors apt at 2pm just down the street from this location. so we thought we would stop for lunch.
I left my home at 12:15 and we arrived at the location about 12:50pm.
sat down and quickly ordered drinks and then the 2 for $ 20 in which I ordered the Cajun chicken pasta WITH EXTRA TOPPINGS (and I made sure she knew what I was talking about by stating «you know the sauce, tomatoes etc?» she said yes extra toppings. daughter ordered classic burger with fries and our appetizer was the new fried pickles.
the pickles came out fast and were very hot. as we got towards the bottom the off tasting set in and to see the BROWN grease pooling in the bottom of the container was enough to know they haven’t changed the oil lately.
finally the entrees come and low and behold my pasta is the REGULAR way. after a few minutes I ask the server for more alfredo sauce. I sit there and wait and wait. finally she brings it and by now I ask for a box because I have run out of time. I box my meal (think I ate about 5 bites) and my daughter is about finished.
OH AND BY THE WAY– I HATE those kiosk things. how my daughter managed to charge $ 2 by playing games to my check I don’t know! DONT LET YOUR KIDS PLAY with that machine unless you want additional charges added to your check!
I paid with the kiosk because I couldn’t wait on my slow server anymore and the stupid thing did not print out my receipt! i had less than 15 minutes to load up my son and get around the corner.
slowest server I have ever had. I was in a hurry but this is why I ASKED FOR MY ENTREE in a specific way– so I didn’t have to ask again later!
the grease apparently got to my daughter, because as soon as I had loaded my son in the car she was at the front of my car and threw up.
I am so disappointed. I usually love Chili’s but today wasn’t their best by far!

My wife and I went to this Chili’s again for what we had hoped to be a nice supper. The area we were seated in was filthy. The floor hadn’t been swept and many of the tables hadn’t been bussed. A nice young lady got our drinks for us but it took our server Davante another 10 minutes to show up at our table and take our orders. My wife’s salad arrived first. She said it was okay. Our entrees arrived about 15 minutes after the salad. She had smoked wings with ranch dressing, they arrived with barbecue sauce. I had the Ancho salmon. It was over cooked and tasteless. We had to ask the guy delivering the food to refill our drinks since Davante was too busy chatting in the kitchen to do his job. When it came time to leave he was nowhere to be found so we used the electronic check out. My wife was so displeased that she complained about the meal on the Chili’s website.

Just spent $ 27 for two people at lunch. Ordered the Sante Fe salad. Cost was $ 10.29. Looked nothing like the picture. Chili dusted chicken breast on top of pale green salad and dotted with pink tomato chunks and fewer pieces of avocado. The salad was tossed in a milky bland ranch dressing. Bluck. Won’t be doing lunch here again.

First impression, the hostess was nice, if not unprofessional looking. The manager was also extremely unprofessional looking. The restaurant was not clean, sticky tables and dirty looking floors. Our waitress was nice enough, but service was extremely slow. The plus side, the food was so good! Had southwest egg rolls, chipotle honey no less wings, and onions rings! All was so good! My husband had buffalo chicken tenders and Texas fries, he enjoyed all! The new pay at the table kiosk was neat and made leaving quicker and easier! Overall, good experience.

Nice service and relaxing atmosphere. Food and drinks are very good, and they have daily happy hours deals.

Very clean chills. One of the best I’ve been at in the USA. They are very nice people and they are very curious if you have any issues. Thumbs up for a great staff and a great place

How does a restaurant not have any low calorie or no fat salad dressing? My friend got the chicken crispers, which were inedible. A very unsatisfying lunch…

Three strikes you’re out!
I actually can’t recall what turned me off on my first visit. My second visit was an offense when the manager spoke to me in a tone that suggested I was a problem to be managed, rather than a valued customer to be served (my medium-​rare sirloin came to me ice-​cold).
Today I tried again because the location is good and I like the overall predictable atmosphere.
The server took 5 minutes to acknowledge me though there were only two customers seated at the bar. I ordered my beer and mentioned that the air conditioner was quite cold. She suggested that she «could ask someone to turn it down, but it would take over an hour for the system to adjust the temperature anyway (shrug)»
I assured her it would respond within a minute or so, and she grudgingly complied with a snarled affect.
Fortunately, the freezing air subsided and the ribs were fine. Unfortunately, her tip reflected her attitude. I suppose it’s reasonable that this spot is focused on the short term visits from the extended stay hotel across the street but repeat locals should avoid it.

Our server Jimmy was AMAZING! I’ve never had such great service at this Chili’s or any other Chili’s before. He was attentive, helpful and personable. My family and I will be back.

I can’t tell you how the food was because after waiting 10 minutes (with no line) to get a table, placing our order, and 20 minutes later with no chips and salsa, we left. I should’ve known to leave when the person sitting beside of us complained that his food had taken so long. Terrible!!!

I frequent this location often as a great place to get a quick lunch that is not «fast food». Today however I think was not a great experience. The food was ok, but the service was lacking. Placed our order for express lunch promptly along with order for water to drink. Had to ask another server after 10 minutes if we could get our water and chips and salsa. She brought them to us. After another 10 minutes our lunch arrived I wondered if our waiter thought our drinks had magically appeared. Unfortunately this set the pace for the remainder of lunch, wait and ask for the check, ask for the waiter to cash out, etc.

Good service!

Let me start by saying, I am a frequent Chilis eater. There food is delicious and the restaurant has a great family environment. If it wasnt for the bad service, I would have given this specific location a 5 Star. The hostess was rude, did not smile, and as I walked through the doors holding a baby carrier she just watched. Our server was extremely slow, and the restaurant was not busy enough to make up for her lack of attentiveness. I was disappointed to say the least.

It was an overall bad experience here. The tables were sticky. The glasses were dirty. The service was slow and the food was tasteless. I would probably not return here.

Came in for lunch today… just the lunch special soup and salad…
The new Spicy Southwest Chicken & Sausage Soup was delicious! It had huge pieces of chicken and sausage with a creamy base and just the right amount of kick… I loved the spicy after taste each bite left the tortilla strips on top were a nice crunchy kick to top it off!
And just a regular house salad, lettuce, cheese tomatoes, cucumbers, onions and cruotons… it came in a small bowl and for the lunch portion I considered it a lot of food.
The only reason I didn’t give more stars is because it took forever to get our lunch… we only had an hour for lunch and 40 minutes later we were still without our food…
But for a quick bite, its a good deal… depending on what you get its either $ 6, $ 7, or $ 8…and that’s not too bad!