Chopstick

The good: They bring Chinese food to your house. The food isn’t anything special, but like I said: it’s Chinese food and you don’t have to leave your couch. The delivery guy is also very nice.
The bad: The fried rice tastes like monkey butt. It is obvious they need to change the oil used in making the rice. Wait times can also be long, and the quality of the food can be inconsistent.
The ugly: There’s really no better place to get Chinese food delivered in SE CLT… shame on you Charlotte.

Is it possible to give a negative star rating? When we moved here a few years ago the food was decent, but we went with it because they had delivery and we had a newborn & didn’t want to go out too much in the winter. After a few deliveries, the food got disgusting. My husband’s chicken dinner & my beef dinner both tasted like fish. They did give us our money back, but we gave up on them. After a year passed, we gave them another chance. The food was decent & delivery time was decent. However after two or so deliveries, things quickly turned south. Last time our delivery was promised in 30 minutes, but took an hour. This time (our final chance for them) we were told it would take an hour (this was at 4:45). At 6:30, our order arrived. The sweet and sour chicken was a much smaller portion than we’ve received previously (about half). When we called they said that the order size was indeed correct. Our smaller portion of chicken was partially filled with crispy pieces of fried batter instead of actual chicken. Fried rice was mediocre this time around. We did receive a «complimentary» Chinese wall scroll with our order that had a half naked Chinese girl on it. In a house filled with little boys, it quickly found its way to the trash. We’ll definitely be finding a different restaurant next time we’re in the mood for Chinese food.

My experience regarding delivery is terrible. i’ve never been to this restaurant to dine in and now will never go. I will also never order from this place again. I have called this restaurant in the past and normally the food is good and the service is good. Since my last delivery which occurred last night Sunday March 1, 2015 at 7:42pm. I placed a order on Eat24. After waiting for my order until about 8:54 I gave the restaurant a call. A lady answered and I provided my name and address and asked her how much longer the food would take. She placed me on hold and begin taking orders with other customers. I could hear every phone conversation she had with another customer, because i guess in reality she sat the phone on the counter, without actually hitting a hold button. She returned to the phone and before i could believe it she had placed me on hold again. I hung up at this point. At 9:20pm I received a knock at my door. I jumped up and go to the door because i am starving. I had already prepaid my order and left a 20% tip via Eat24, so i assumed getting my food from the driver would be a seamless process.
When I answered the door, There was a young boy standing in front of me. He was explaining how he had been outside for 30mins and he was mad that I did not answer my phone. I was in complete shock. I never received a phone call from him. And every time I had ordered from this place in the past, they never had a problem finding my address. After I signed the order the boy slung the bag at me and walked off. At this point I was furious. However I work in hospitality and I understood the actions of the drivers may not have been those of the business. I called the restaurant back not to get a full refund, but to get my 20% tip back. The 20% tip was only $ 3.74, however it was the principle. I did not think the driver earned a tip.
When the lady answered the phone I explained to her what happened. Before I could finish she sat the phone down and I could hear her talking again. She picked the phone back up and explained to me how the driver said he was outside for 30mins. At this point I was very mad. I mean now she is arguing with my complaint. I never received a call from him. I had only asked her for the tip back before she called the driver. Now I wanted the full amount I had paid. The lady started yelling at me saying the driver was there, why do you want your money back. But she did not realize the food was freezing cold. After finally not taking no for an answer I explained to the lady that she needed to refund my money. As a repeat customer this service was absolutely unacceptable. She finally stated that she would give me my money back and so I asked for her name. That is when she hung up on me. So I called back and asked her for her name and she hung up on me again. I called back and the line was «busy», so I kept calling back until I got her on the phone. She finally answered the phone again and I said what is your name. She said Ling and hung up.

Why can’t we give half stars? This place is not quite 3 stars IMHO. I just moved into the neighborhood and am looking for great Chinese food. Unfortunately this ain’t it.
It’s okay, not great. The kind of food you «settle» for, not really look forward to. I had delivery and it was fast and friendly with good sized portions. I read some reviews of the fried rice not being very good, and for good reason. It’s not very good. Stick with the steamed white rice… it’s better for you anyway. ;-)
I may be spoiled by New Asian Cuisine in Mint Hill, but I will say this about Chopstick. When they mark something as being spicy (Tangerine Chicken and Sa Cha Beef). They really deliver the heat.

It’s alright. Tastes exactly like heat-​up PF Changs but the thing I didn’t like the most was that when I ordered fried-​rice, it was extremely apparent that they just threw some soy sauce in the white rice steamer and spooned it out a couple minutes later. It was probably because we ordered at around nine in the evening so maybe they didn’t want to make another big thing of actual fried rice, but I would have rather they told me it would take a while to make more actual fried rice and I would have chosen something else as a side. Anyways, when you’re leaving the movie theater and you didn’t want to pay seven dollars for popcorn, it’s an alright place to grab some quick chinese. Even if it just tastes like mediocre PF Chang’s.

Best option for Chinese delivery in the area, most restaurants that deliver have absolutely zero flavor. Portions are huge and the staff is always friendly. Keep your selection simply and you won’t be disappointed.

This is hands down the worst Chinese food I’ve ever had. I like that they’re quick, cheap, and give you huge portions like any Chinese restaurant.
But the food was disgusting, and that isn’t a word I use lightly when describing a restaurant. Their kitchen is in plain view of the entrance, and everything looks like it could use a tanker full of Lysol, everything looks grimy and unclean.
The chicken tastes like it was cooked in three week old grease. But the worst offense was the fried rice. Not sure how that’s even possible, fried rice should be the least offensive, as it just complements whatever else you’re eating. But it smelled, for lack of a better word, pungent. And it tasted pungent. Never a quality I look for in rice.
I’m not a picky eater, but the chicken and broccoli from Chopstick was one of the few times I was unable to finish my meal. Considering how many Chinese restaurants are within a couple miles from there, your choices are abundant. I’d recommend any of them but Chopstick.

We ordered delivery kind of late on a monday night, about 7 pm. It took 45 minutes but maybe they were just busy. The delivery guy was super nice and the food was amazing! I had the honey chicken and my sister had chicken and broccoli. I have had chinese food in many cities and this is really good. They also have very good crab rangoon, it is made the right way! My 1 yr old son loved it too!